Mr Jaffer was very responsive and professional. However, there was a substantial scratch on the car below the passenger side door which was not divulged, and for which Drive A Dream refused to assume responsibility after delivery from GA to FL by car carrier. Initially they tried to blame the car carrier for the scratch. However, after critical, frame by frame review of the video of the car that they sent initially, the scratch can be seen, proving that it was present from the outset. It subsequently cost $300 to repair, which I feel should have been reimbursed by Drive A Dream. However they refused, leaving a bad taste in my mouth about the whole transaction.
We have bought three cars from RBM, all from Eric Konigsberg, who has gone above and beyond what we have experienced at any other car dealer over the years. We'll buy our next one from him as well. Service had also been excellent. In over 20 years we have had only two service reps. Dennis Phillips is extremely knowledgeable and helpful.
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
Great experience at this dealership. Definitely ask for Jeff. He was both professional and down-to-earth, willing to work with us on a great deal for our family. The buying process was quick and painless and our vehicle was gassed up and detailed. Thank you Jeff! A+
Very unstressful and no pressure purchase. Salesman, Michael P., was great to work with. He brought car to me for test drive. Did most communication through text. Dealership hit the mark on the experience. Even though I bought a trade-in, I still got the great Mercedes customer experience. Took less than 15 minutes to sign and close the deal. I took the day off work and got to enjoy the rest of my day.
BEST service I???ve received....anywhere. I bought a brand new car and expected good service. The service I received exceeded my expectations. Reza was amazing and worked really extensive to meet my needs. Ramona was so sweet and helpful. Tom was extremely helpful and knowledgeable. Best team!! Thank you all!
Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department.....................
Toussant and Finn worked very hard to find the car that I wanted. They were very knowledgeable and helpful throughout the entire process. I would very highly recommend the Atlanta Classic Cars experience.
I have bought over 5 cars in the last 9 years. Never from this dealer though. After this experience I will never buy anywhere else. Finn was attentive and understood my needs from the get go. My experience was one of a kind and it was because of Finn. Thanks again Finn.
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