Went to test drive an E350. Was greeted by salesperson shortly after walking in to the showroom and instead of immediately trying to "sell" me something, asked which model I was interested in and then asked me if I'd ever driven one. I replied I hadn't so instead of launching into a sales pitch, he offered me a test drive so I could be sure I even liked the car before we started talking about buying or leasing and pricing. Was very impressed with how I was treated and how easy it was to shop at Silver Star!
Had an amazing experience with Silver Star. I dealt with Ryan Huffman, first through the internet and then in person. Throughout the whole process he was friendly and informative but never pushy. He let me take my time with the decision and was the total opposite of what I expected a car salesman to be like! The rest of the staff was super friendly, and while I was walking around several salesmen approached to see if I needed help. Financing and paperwork was easy to get through ... overall got through the test drive and paperwork in about 3 hours. Much easier and simpler than I expected it to be! Highly highly recommended.
It is third time my family returning to this dealership to buy a car . I feel like I’m coming home ! Everybody is smiling greetings you , everybody is helpful and high professional. Start from service department-David, front desk all girls very polite and Thelpful yet beautiful, and the most important - financial department-Jeff!!! He will do a miracle for you!!! Never was so pleasant to buy a fancy car !!! Thank you . TT
I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.
Igor Benderskiy was a pleasure to work with from his internet follow up through the actual purchase. I drove 1.5 hours to purchase my vehicle and avoid doing business with a local MB dealer (where I have purchased 3 vehicles) and it was well worth the drive.
MIKE FLORES! OMG! What can we say bro! You went above and beyond! Great guy, awesome truck, no hassle sale, you brought it to us and we signed the paperwork all in the comfort of our own living room! Easiest purchase EVER! These Guys are simply THE BEST! We'll definitely recommend them to EVERYONE we know! Ask for MIKE FLORES and you'll for sure get the best customer service! See you for our next purchase!
Major Motor Cars is a great place to purchase a vehicle. I emailed them regarding a Mercedes they listed for sale. By the time I came in the vehicle I came into was being sold. I was upset at first but was greeted by the owner, Peter, actually the owner's son.
He took me into his office and charmed us. He didn't treat us like a typical salesperson. He promised to find me a similar vehicle to which I thought would be an empty promise. Sure enough he called me two days later to come in a drive the vehicle he had just purchased for me, with no deposit and no strings attached! I felt super comfortable coming down. The vehicle was as described in pristine condition. I was super happy about my decision to do business with Major Motor Cars and would happily refer my friends and family. Peter and his employees are heartfelt, easy going, and friendly to deal with.
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