Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
We recently bought our 5th car from Texas Cars Direct and the reason that we keep coming back is the service! This place absolutely redefines the "used car" buying experience. Pete and his group of salesmen are top notch. Our most recent deal was handled by Kyle who treated us like we were was his only customers, even though I know they do a lot of business there and he most certainly did have many other customers. In the case of our most recent purchase, we reserved a car that was "coming soon" and the arrival and make-ready process to just a bit, but Kyle was on top of things and kept us apprised of the process. The indoor lot is amazing and just plain fun to visit. You never feel any sales pressure (at all) and the cars (typically ranging from almost new to 3 or 4 years old) ALL look pristine. . .like a new car lot, reflecting their high standards. Once you decide on a car, there are no shenanigans and it has been our experience that they can have you out the door and on your way to dinner in about an hour. We've had great luck with all of our cars from TCD and cannot recommend them highly enough. We will most certainly be back for our next purchase!
This was my first time purchasing a used vehicle and I was skeptical about finding a good dealer. Hamid made me feel comfortable through the entire process and I received prompt feedback on any questions or concerns I had about the vehicle. My Lexus GS 350 is in excellent condition and rides great, no complaints so far. No one can believe it is a 2013! If you are looking for a quality luxury vehicle then you have found the right place! Thanks Sports Motor Cars.
My third purchase over last 7 years from Texas Cars Direct. Each one was simple and seamless. All vehicles as advertised and transactions were fast and easy. Pricing very competitive and vehicles as close to new as possible for pre-owned. Drove 4.5 hours each way and worth it. Highly recommend. Adam is a true professional.
Very pleased with purchase and the professional enviroment and treatment of the sales staff. I was especially pleased with my salesman Ali Hussain and the complete sales experience. I would recommend Mr. Ali Hussain to all of my friends that would be looking for a vehicle.
I just finalized the purchase of a used 2016 BMW 535i and the transaction when very smoothly. Mariette was wonderful to work with and very easy going. My father and I stopped in to test drive the car and afterwards she offered to have me take the car for the rest of the afternoon to get a better feel for it as well as for a separate pre-purchase inspection. They were very fair during negotiations. She went the extra mile by removing a coffee stain on the seatbelt I had noticed, with a household cleaner she brought from home. I really liked how she made the transaction painless and not stressful at all. I would highly recommend working with her!
Excellent experience! Salesperson, Mariette was knowledgable, attentive to details, and professional. The vehicle I was interested in had already been sold, however they has a similar car which was perfect and had more options than I had asked for - I???m thrilled with my selection!
Mike Micael (Aman) was my salesman & he was AWESOME! He worked with my husband & I for hours until we all could agree on the perfect car & perfect price. He was kind & patient throughout the entire process. Mercedes even got me a lower APR than my credit union which allowed me to add GAP & a Manufacturer Warranty & still remain in budget. I am very pleased with Mercedes Benz of Plano & will for sure use them again!
Great service by Rudy Ibarra and his Director Walter Reed, they are very honest and transparent. Rudy find me the best match car within my price range. I have been buying and leasing car for last 30 years, one of the best service I got at this location. Will recommend to everyone. Thank you for a great experience.
Emmanuel went out of his way to make the buying experience phenomenal. Would recommend him to anyone in the market for a Mercedes! This vehicle is not only our favorite we have ever owned but the path to purchase was literally perfect. Not only was Emmanuel a pleasure to negotiate with, he also drove the vehicle over three hours to deliver it to me; bow and all to surprise my wife! Thank you, sir!
I'm usually nervous at car dealerships. Emmanuel made me feel relaxed, comfortable and stress free. We sat and had small chat over some beverages before any paperwork. Even throughout the paperwork, we laughed and joked as we found many things to connect on. Thank you for a great experience.
It was great working with Emmanuel. He???s very knowledgeable and always there to help. He was able to get me what I wanted and I felt very comfortable after our sale. He provides excellent customer service. The one thing I hate about car shopping is the Salespaerson you get. Everyone knows they can be very pushy and too aggressive. The case here was very different! Emmanuel knows how to cater to his clientele and that???s very important when you???re in sales. Thank you Emmanuel for getting me exactly what I wanted!
Went through the entire process, they not only walked me through each step and made sure I’m ew what was going on, they made it easy for me
To follow and verify what they were doing. They made sure I got a car I wanted at a price that was beyond fair for me.
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