I have bought and leased many cars over the years. I have never had such a pleasant experience as I did yesterday at David McDavid of Austin. All of them were extremely courteous and so helpful. They spent a lot of time working with me and when it was all said and done I felt they were extremely fair. This was overall the best experience I have ever had purchasing a car. I love my new Acura and look forward to a long relationship with this dealership.
I am well pleased with the dealership, the customer service is amazing. I have owned several mercedes and each of my service advisors have been excellent. Jordan is amazing we have the most wonderful working relationship. I want to also give a shout out to the loaner department for the excellent service they provided during the repairing of my car.
I came in for service, and I appreciate that there are loaner cars available and that the service department utilizes technology such as text to communicate with customers. I don't live close to the dealership, so I'm usually dropping off or picking up around work hours. It's great that I can sign documents online so I can get in and out quickly. Brian has been great - he's been my service advisor a couple of times and knows my car and its service history, which makes me feel comfortable with his advice.
Entire service department staff is always very helpful, friendly and expeditious. Staff works well together in assisting customer to correct service employee. Brian was professional and courteous as always.
We moved to Austin last year and have had our Porsche serviced @ Porsche Central Austin. The service staff has always been superb. Timely, friendly and professionally. When our lease is scheduled to be due next Feb, we decided to look around for other potential cars. We looked at the Alfa Romeo 4 C and also were interested in a Maserati as well. At the end, given the positive experience we have had, we came back to Porsche Austin. Was greeted very warmly by Shaun Jones and decided to get a convertible this time. Shaun and the sales manager, Taylor Amos did a FANTASTIC job to get us a great deal and we walked out with another Porsche.... We can't say enough about how great this dealership and their people are
Jordan was very helpful and the Jim (if I remember correctly), the manager was awesome. It took them really long to figure out the problem It was an after market device installed by Mercedes Georgetown that Mercedes doesn't even approve of. These guys rock!
I bought my s class from Austin Benz. I love it. Had a problem with my front 2 tires. Nic Opinker and Jon cantey were incredible. Service , Receiving and installing my new tires, making sure I had a car to drive , well, what can I say! I will definitely buy my next car in Austin. I never had this service at BMW
I was interested in a CPO’ed Cayenne and the salesman was very responsive and sent me additional coutures and videos. Sadly the car sold before I could put down an offer. My only complaint is the SUV sold 7 days ago and is still on many websites as if it’s still available. It needs to be taken off the market because I’m still searching for a similar car and would like an accurate view of what is actually available to purchase.
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