Smith Motors, and Ben Coppola was outstanding from start to finish with this process. He had outstanding customer service, and was very professional in handling all our questions, and concerns. I would recommend Ben and Smith Motors to all my family and friends!
by Daiz driver from Cromwell, in
January 13, 2019
Still getting to know her but she rides beautifully even in the snow. Headlights are clear and bright. Handles great. All the bells and whistles that im still learning about.
Cant say enough about the service team! I wish I had purchased my vehicle from here instead of Holloway.
Well Built & comfortable (a Sports Car for Adults)
by Mr Bill from Charleston, SC
December 20, 2018
We own a Caddy and a Lexus but this SL400 Mercedes is by far the nicest vehicle we have ever owned. The options and technology is 1st class and the car looks fantastic. Its a $92K car so it should, right?
The best experience I have ever had!! I worked with Ben and he was so caring and compassionate about helping me find the right vehicle for my family and I. he was so helpful and patient and made sure i was completely 100% satisfied. Once we found the vehicle that worked for us, Loren made the financing part so easy and understanding. This is a class act dealership that does everything first class! Thank you so much and I would recommend Smith to anyone looking for a Mercedes
Most sophisticated car I ever had
by Fito from M y
December 31, 2018
Overall awesome except the tire s are not new and no spare I would have to spend some big cash to get at least two before the snow
I had a wonderful experience at this dealership. Randy was very helpful and not at all pushy. The dealership didn't have exactly what I wanted, they checked around for me and eventually we decided to order from the factory. Randy gave me the best deal without the back and forth I have had to deal with at other dealerships, making the car buying experience much more enjoyable. I received my car this past Thursday and I couldn't be happier. The finance department was able to match a rate I was quoted from a local bank. Randy took a great deal of time going over all the unique features of the car; he was thorough and patient, there is a lot to learn! He took the car to get an inspection sticker too, one less thing I had to deal with. I couldn't be happier with my experience at Smith Motors and with my beautiful new car. I look forward to the joy of driving my new Mercedes. Thanks Randy and thanks Smith Motors.
by SJC in L.A., CA from Los Angeles, CA.
January 14, 2019
I thoroughly enjoy the Mercedes brand and yesterday I purchased a new 2018 SUV. It was big enough for all my needs and handles like a sedan. There is plenty of head and legroom in the front and back. I also appreciate all the safety features included in the model. Although the car is only six months old, I purchased it as "used" and saved a considerable sum. $$$ :)
I had my best car buying experience ever at Smith Motors. Randy was not pushy and he answered all of my questions in a professional manner. There was no back and forth on price ~ he gave me the best price he could. The finance department was easy to deal with matching the financing rates that I had been quoted from a local bank. My car was ordered from Germany so I could get exactly what I wanted ~ I picked up my car this past Thursday and I love it. Randy was once again great ~ he explained all the "bells and whistles" of the car ~ he was as excited as I was when I took the keys. He took the car for an inspection sticker before I left, one less thing for me to have to do. I really appreciate the way Randy and this dealership treated me. I would recommend this dealership to anyone who was looking for a beautiful car in a pressure-free environment.
Great car. SUV with MB quality
by swirts from Philadelphia
January 7, 2019
Nice size. SUV capability. Great drive and handling.Easy controls.
Great fuel economy.
Drives well in city as well as freeway.
Sound system a pleasure. Apple Play is big plus.
Excellent car if one can afford it got this 2016 as a CPO under warranty for 53 months unlimited mileage. Odd color combo black exterior black carpet, tan seats. One of the best looking ones I saw. My recommendation if at all possible buy one as a CPO, repair bills on these cars are expensive.
This car met all my expectations even much more than I thought it would be.And I personally think that this is one of the top cars that anyone can imagine.Very comforting a lot of leg room ,awesome visibility and much more.
this car has very comfortable sitting space in front and back, it has great safety fetchers that help fro lower insurance premium, also car has so many options it is fun to use and nothing is complicated.
I and my family love this car.
Wonderfully comfortable car with all the modern technology. But it is under-powered. It has the same engine as C300, but heavier car. If you just want luxury but don't care about performance, this is the car for you.
Appreciated working with Marcus. He was helpful and didn't put pressure, helped me find best option within my monthly budget constraints, was responsive and genuine.
Driving with clouds
by Alliylucky7 from sunland, ca
August 10, 2018
This was an amazing car to drive. It felt very smooth I barely put my foot on the gas and it was going. The steering was very responsive. I would have loved to buy it although the price was way out of my range. The inside was leather and comfortable I could easily fall asleep sitting in the passengers side it was a nice drive.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Comfort and luxury
by Lisaz from New York new york
January 14, 2019
I’ve driven this vehicle for a year. It offers stability, reliability and much comfort. It is stylish and I would recommend it to anyone looking for a certified used vehicle.
Buying a car can certainly be a hassle, but my husband and I had a great experience @ Prime. Our salesman, Phelan, worked hard to get us the vehicle we wanted at a price we were happy with. He responded to our questions via text and email promptly and was extremely personable, even agreeing to a Fortnite danceoff with my 9 year-old. Although we live over an hour away from the dealership, we will certainly look to Prime when purchasing our next vehicle.
Full trust for the brand & the vehicle
by PSD from Chattanooga, TN
December 24, 2018
Mercedes-Benz is the brand I have full confidence & trust in it and love to be a part of the Mercedes-Benz family, the innovation & safety of their vehicle are most reliable.
Purchased used GMC Terrain. Very pleased with vehicle ,Sales Staff and the buying process.
I wanted a little more for my trade in but it was a great experience otherwise.
Great Looking Very Stylish SUV***
by ET from Jacksonville, Florida
December 30, 2018
This car is exactly what I was looking for and came with all the bells, whistles, and warranty (CPO). I love this SUV design from Mercedes. 2015 was the last model design for the GLK 350 and it looks different from the others classes. It drives like a car and great handling and design. I love the bluetooth and playing my cell phone music apps and my interior color and design. The air conditioning vents also have a cool design. Love this car and it's going to last me a long time.
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