Absolute excellent service and attention from both Michael and Shawn could not ask for more professional service all questions were answered all issue taken care of this is 2nd auto I lease from this dealership and would highly recommend to anyone to deal with both Michael and Shawn
Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington did not disappoint. Anthony Mastroianna was the sales associate that assisted me from start to finish. His approach was warm and welcoming and at no time during the process did I feel pressured.
I know my customer service rep a little too well...
by lilabean from DealerRater.com
December 1, 2018
The service at Mercedes-Benz of Huntington is wonderful. Unfortunately, I'm there too often. My 350E gets a flat or blowout frequently - a pot hole or change in weather can trigger. On Thanksgiving Day we got TWO flat tires at once, a trick to handle with only one spare. Tom Palermo handled our service needs quickly and efficiently and made it clear that I am not alone. As often as I get my flats, he assured me that other car owners get theirs far more frequently than me.
My dealership if choice for Mercedes Benz. Eric Grobert sets and surpasses the bar for service, professionalism and commitment to customer retention. He tries to secure an appt for you asap. Usually very happy with actual service, as I was this time; or so I thought. I was told it was a software issue and an oil change. $500+. As I write this review, car failed to go into gear & it is sitting at aamco for an intelligence module within the transmission, a rebuilt transmission. Estimated cost $5300! I'm not sure what MBHuntington missed, but in addition to $5300, lots of lost time & inconvenience for me.
Anthony was a terrific salesman who assisted with our sale. He was very helpful in all aspects of our sale, from purchasing to pick up. Would gladly refer any friends to this dealership and salesman. The staff are courteous and helpful. Anthony even gave us a follow up call to make sure all was well. 👍🏻
As usual, I'm greeted promptly by staff, in a clean and professional atmosphere. I'm then escorted to my Service Representative to address my car. And depending on the time required, I may get a loaner car or I may wait in a clean, inviting and comfortable waiting area.
Christopher Bartolini was aggressively knowledgeable in his craft, patient, kind and made me feel comfortable in making my choice. He did what it took to get me in the vehicle I wanted using the budget I gave. He made the deal happen to both our satisfaction.
My experience at Mercedes Benz of Rockville Center exceeded my expectations. My salesperson, Jerone Sealy was exceptional, he was friendly , professional and displayed a very calm demeanor in his approach to selling. I never felt pressured. Jerone explained in detail every question I had regarding the vehicle. He was very knowledgeable and provided excellent customer service from the beginning to the end of the sale. If I had to rate him from 1 - 10 he deserves an 11. Jerone Sealy thank you so much. I love my GLE 43 Coupe just as you said I would. You are a top notch salesperson!
I've been buying cars from MBRVC for ages. I think this is the 8th or 9th car that I get from Tom Ahrens at MBRVC. The amazing thing is that I didn't even have to go pick it up, it was delivered like a hot pizza! I love this place and the service they provided. My beautiful 2019 GLE AMG is beautiful and exactly what i wanted. Tom is the best and never tries to oversell you on any car! He does his job and he does it well! The entire buying process was super easy and fast. Funny thing is that we were looking to try out Range Rover down the road and they totally dropped the ball on a vehicle I ordered(after waiting months). That was a mistake trying to leave Mercedes Benz and especially Mercedes Benz of Rockville Centre. These guys are like family and I will stay with them forever! To think of it, Tom Ahrens is family and I love him and MBRVC! A+++++ in my book!!!!
We recently purchased a 2016 GLC 300 from George Glier at MBRVC. From the moment we met George, we knew we were in great hands. He is personable, knowledgeable and worked to get the best car for our needs. He made the buying process so easy. It was really a pleasure to work with him and the staff at MBRVC. We highly recommend George and look forward to seeing him again for our next purchase.
George Glier was a pleasure to work with, this is our second time doing business here with Mr. Glier. He was so very helpful and professional, as were all the staff members whom I dealt with at the dealership.
Again, dealing with George Glier was a wonderful experience
by Marie from DealerRater.com
November 22, 2018
I just leased my second car from George Glier at Mercedes of RVC>. Once again it was a very positive experience from start to finish. George is professional, honest and sincere and worked very hard to find exactly what I was looking for. He didn't give up! He was there when I picked up the car and has followed up several times to make sure that everything went smoothly, which it did! I highly recommend George Glier if you are contemplating a Mercedes. He made me feel as if I were his number one priority. Thank you, George!
Our sales consultant Craig German was extremely helpful with our New GLE. We had our Hart's set on the panoramic roof. Craig came through with the Car of our dreams. Thanks Craig at Mercedes Benz of Rockville Centre. John and Mercedes
George Glier was a pleasure to do business with on the lease of my 2019 GLC-300, which I picked up last week. He found just the right car for me with the options and color I wanted and showed genuine interest by following up on everything after I took delivery to be sure I was happy. If you???re looking for a new Mercedes Benz, go see George Glier at Rockville Centre Mercedes! Thanks, George!
George Glier does an exceptional job every time, third vehicle i purchase with him and he knows exactly what i want he will never forget about you! He has defiantly earned my trust by making me feel comfortable and always making sure I'm happy with my purchase. Highly recommend George he is a very sincere and kind person.
I felt like family the minute I walked in. Everyone was so helpful and the attention and customer service was top-notch! George Glier found me the exact car I wanted that afternoon! He was professional, sincere and his customer service was excellent. The process was enjoyable.
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