Had another outstanding experience at Napleton Hyundai in Carmel. We had more bad experiences with with 2013 Sonata with Dealership in Tenn. My engine was replaced due to a factory defect when driving on vacation. It blow up on the north side of Nashville, TN. They fixed the car with a new engine and then shipped the car back to me and I drove it for a month. But I hit a pot hole and the motor came lose. The dealership in Tennessee, did not re-attach the motor mount. The engine shifted 4 inch up and 6 inches to the right.
Needless to say, there car was in bad shape and had to be towed to Napelton. I called and talked to Chris Peters, he was immediately able to help me and get me a loaner vehicle and start looking into the needed repairs. His Team found other things that were not right with the Vehicle after having the engine replaced at the Hyundai Dealer in Tenn.
After talking with Chris Peters and finding out everything that was not done right on the new engine replacement with the dealer in Tennessee. I was ready to trade in this vehicle and find something else.
I was able to talk to Chris Modory who sold me my car in 2013. First I went to Hyundai Corporate they did not not want to do anything to help their customer.
I went back to Chris Modory. He was able to get his GM Sean McCain involved and helped understand everything that went wrong with my 2013 Sonata. They were about to help me with trading in the 2013 Sonata and giving me an outstanding deal on a 2015 Sonata Sport Turbo. They understood my frustrations and made a bad situation into another great experience. None of the problems were any fault of the good folks at Napleton. This was all from a Hyundai Dealer in Tennessee that did not fix the car to Hyundai Standards. I really appreciate them working with me and going above and beyond to help me get into a different vehicle to my liking.
Not Mean to have Children in the back seat
by Yessi from Monterey Park, CA
August 5, 2018
I got my Mini Countryman new in 2015 and I just loved it and I still do, fast forward to now 2018 I have a 1yr old baby and every time I get him out of the car seat he is drench in sweat even though I am freezing with a full AC blowing, I always wonder why is he sweating when I am freezing... Well, the reason why is because there are no vents in the back seat of the countryman and air can't get to him, and I just thought he was a hot sweaty baby. No wonder he hates it when I try to but him on the car seat, he also hates it when the windows are down just a little while driving. Since discovering this BAD engineering in the countryman I have place a fan so, my baby is always comfortable and I am currently looking into trading it in my country man for a car that has vents in the back seats . :-(
I saw a 2011 Honda CRV 4WD online and came to check it out. I was immediately greeted and helped. They brought the car around and we test drove it and checked it out. Definitely enjoyed the speedy service they provided. The staff was also nice and the environment was welcoming. Thanks very much guys. It was a big team effort.
Really cool but complicated car
by Blackcat from Portland, Maine
May 27, 2018
This car is a beautiful style for a 4-door, AWD vehicle. It's just fun to look at.
The car is bigger inside than you would think, and it is taller off the ground. I can reach my mailbox from the window no problem.
The only reason I didn't give it five stars for all categories is that the interior is very complicated and you need to study the owners manual carefully to figure out all the features it has. It has more switches and screen commands than a passenger jet cockpit. Maybe its because I always drove older cars.....
But the features are cool if you can find them.
Aside from that this car handles very well and you can easily park in in any spot. Good visibility out the windows. Gets good mileage too if you turn off the 'Sport' mode switch. ;)
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
My most prized possession!
by Nickicashew from New York, NY
July 2, 2018
This car suits me perfectly. This is my 3rd Mini - I've been a loyal customer for many years. First I owned the convertible. As much fun as it was to have, it wasn't practical. There was very little space for cargo or passengers. Then I had the Countryman and it was perfect. I didn't think I could do better until I got my second Countryman and this time bought the Sport. It's an incredible ride. I have great control behind the wheel. And although I don't have the convertible anymore, I have the sunroof and I love the look of the hardtop.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Most fun and reliable car I owned
by NAte007 from San Diego ca
October 29, 2018
Great car and very fun to own
Great on gas
Great sound system
Quick respond on speed
Super spacious when the seats folds down
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
love it ...
by sweety from barstow, ca
August 7, 2018
the right mobility and power perfect for commuting not to forget fun. Navigation, pairing , and sound system is just what the doctor ordered with class.
I really appreciate your patience and understanding of my inexperience in purchasing a vehicle. Your knowledge and acceptance of my lack thereof, really helped me make what I truly believe is the correct choice. This car will provide benefit for me over the span of many years, and for that I am thankful. Arnoux is the guy to go to if you want to learn which car is the best for you. I'd recommend him to anyone in search of a proper vehicle. Dorwin really made the financial aspect of this process a lot more simple. It really solidified my ability to feel comfortable going through with such a big purchase. I feel no regret after dealing with Arnoux & Dorwin. Thanks again. Regards, Brandon
Practical yet Exciting
by Colemp05 from Snellville, Ga
August 1, 2018
A thrill to drive. You get the fun sports car vibe while still being practical with the 4 doors. It's essentially a street legal go kart!
I was looking for a great truck and a great deal. I found my GMC I was looking for at Dreyer and Reinbold Mini. I recommend this place to anyone!!!
Coolest car I've ever owned.
by Hampole from San Francisco
December 19, 2018
Amazing car. So cool and cute at the same time. It drives just like a BMW with all the options added in. Can't recommend the Cooper S any more than is possible. The turbo charge is incredible and the drive is immaculate.
Excellent experience with dealership. I purchased a used vehicle. Process was quick and efficient. I have no complaints regarding the process. Everyone was very courteous.
The maxi-mini (Countryman S) is very nice!
by CountryWoman from Glenmoore, PA
November 20, 2018
I am looking to replace a BMW X3 with manual transmission. Not many cars fit the small SUV niche with manual transmission. But the Countryman S does! Though, I think I'll buy the 2017 rather than the 2016, just to get a wee bit more space.
Did not buy a BMW. Bought a used VW. They showed me the vehicle history, the carfax and service invoices. Total peace mind. Got a great wagon and a super deal. Bill the Used Car Manager is great. Easiest buying experience I've ever had.
I love mi Mini
by petunia from phoenix, az
December 4, 2018
I love my mini, drove it for over 5 years and It was a blast! reliable, not a single recall, never failed. Fast to drive, excellent to accelerate and pick up speed in the freeway. Easy handling
They're nearly finished with the remodel and while they're still working on the final touches, the facility looks great. I was in and out in a reasonable amount of time and was provided with a breakdown of my price as well as the options and what my payment would be in a clear and concise manner. Both the salesman and the financial professional were knowledgeable and could answer all of my questions.
October 25, 2017
First, it has more room than you would think. My brother is 6'2" and loved to drive it. Sports package gives an incredible performance boost. Very quick off the line. Sport button will make you sink into the seat. Leather, heated seats and all the comfort you will need for a long ride also. Love it!!
Great follow up and follow through by Miles, ! ! !
by Preston M. from Indianapolis, IN
March 9, 2015
Miles was patient and answered all our questions and the question he wasn't sure, instead of guessing about it, He took my number and called me back with the answer. My wife is enjoying her BMW.
My 2nd Mini. Even more excited about this new one.
by Mini Bob from Baltimore, Md
July 15, 2018
This is the second Mini I’ve owned I put over 100,000 on the first one had it for nine years now my new car I love just the same. The new technology is great , I just wish they offered mor options that could be added at the dealer like backup camera and navigation systems.
Jeff Street was an excellent sales representative at this location. There was someone to greet me at the door and escort me to the sales portion of the building.
Quirky style & fun to drive
by Purefairy from Groveland
December 15, 2018
I test drove all the different models of this car & instantly knew I wanted it but I needed 4 doors because no room in the back of the 2 door, the sunroofs give the illusion of a bigger car. It's so much fun to drive, the sport option makes it very nippy. I love the style too. Comfortable seating & lots of extra options made it the perfect car for me. You can park it anywhere. Awesome!
Hello, I never wrote a review (good or bad) but I always read dealer reviews before buying. what made me write this review is reading a review submitted by a person with the name TK on October 26 of 2018, regarding a vehicle I already checked and I was amazed how nice it is and how very helpful the salesman was. I was at Indy Motors checking the Pontiac GTO they have at their lot, I drove it . it drives very good and smooth. By the way I did not buy it is still at their lot any one can go and check it. I bought another vehicle from them and it is as nice as the GTO.
Thank you Indy motors I love my new car and I will comeback.
So far, so very good!
by JMJones from Dallas
August 17, 2018
This car is FUN to drive and has all the extras I wanted. The interior is sleek and modern. Has pep, especially in Sport mode.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Best driving car I’ve owned. My third one
by Victor Z from New York
May 26, 2018
Excellent value. Reliable and fun to drive.
Easy to park in small spots. Great gas mileage
Would definitely get another one in 3 years
All4 great in the snow too
Everyone on their staff was professional, friendly, and courteous to both my wife and me. From the initial contact/test drive through to the last signature (which happened within a matter of 1-2 hours), we were given the appropriate amount of attention without any undue pressure to buy. My only (relatively minor) complaint was that the online advertisement included "with Navigation System" when in reality the vehicle was not equipped with one.
Most Reliable Car I have Owned
by Keith from Collierville
November 13, 2018
I am retired and have owned a lot of the best cars you can own, Lexus and Infinitis, and even though this is not in the same class, I am extremely pleased with the performance and reliability of this car. Highly recommend to anyone. Oh, and one more thing, mine is the best 2005 S in the country. 43,000 miles and in perfect shape, outside and inside.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.