My experience with the sales person Chris was excellent. The finance people however changed the price I agreed to. I signed a paper on the floor, but when the papers were presented to sign the price was much higher. I noticed it and complained. They said there was a ???mistake??? on the previous quote. Well if there was a mistake they should have been open about it. I think it was a bait and switch The paperwork is confusing and they clearly changed the numbers by $6000 between what they agreed to on the floor and what they presented in the office to sign.
What a Fun Ride!
by DavidA from Teaneck
August 18, 2018
I don't know why I never thought of this car before. Great gas milage, comfortable, fun to drive and a head turner. My family is now a Mini family.
Simply the best, friendly, professional, knowledgeable, my local dealer in Haverhill, will not service my Volvo, and it's so worth the drive to Exeter Volvo to avoid them, look no further, this dealer in number one , a pleasure to deal with !!!
love it ...
by sweety from barstow, ca
August 7, 2018
the right mobility and power perfect for commuting not to forget fun. Navigation, pairing , and sound system is just what the doctor ordered with class.
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
Not Mean to have Children in the back seat
by Yessi from Monterey Park, CA
August 5, 2018
I got my Mini Countryman new in 2015 and I just loved it and I still do, fast forward to now 2018 I have a 1yr old baby and every time I get him out of the car seat he is drench in sweat even though I am freezing with a full AC blowing, I always wonder why is he sweating when I am freezing... Well, the reason why is because there are no vents in the back seat of the countryman and air can't get to him, and I just thought he was a hot sweaty baby. No wonder he hates it when I try to but him on the car seat, he also hates it when the windows are down just a little while driving. Since discovering this BAD engineering in the countryman I have place a fan so, my baby is always comfortable and I am currently looking into trading it in my country man for a car that has vents in the back seats . :-(
Went there not really knowing what to expect and ended up leaving a very happy new car customer. Everything they did for Me and my family was above and beyond awesome awesome customer service.And thanks again Sean Welch for everything you rock dude..
Lovin' my cooper.
by bm4c79 from Belleville,IL
May 11, 2018
Nice little peppy gas saver even with the turbo charger. Shifts very smooth, almost as if there is no wrong gear to be in. I get compliments on it everyday. Everything else is nice. Only knock I would say is there switches are in some wierd places.
Dean and staff were very helpful in the buying process. I ultimately found the vehicle I was looking for. Dean and staff went over all my options made the paper work easy and painless. Thank you Dean and McGovern Subaru for the good customer service!
The maxi-mini (Countryman S) is very nice!
by CountryWoman from Glenmoore, PA
November 20, 2018
I am looking to replace a BMW X3 with manual transmission. Not many cars fit the small SUV niche with manual transmission. But the Countryman S does! Though, I think I'll buy the 2017 rather than the 2016, just to get a wee bit more space.
Even though I purchased from another dealer, I had a Ford vehicle (brand new 2018) blow a radiator hose - State Motors was the closest to my home for warranty service and accepted the vehicle right away; arranged for a rental car; diagnosed and fixed the problem the same day. They exemplify "customer service"...they even returned the rental car for me, saving me time! Highly recommend them and owe great thanks to Thomas Powers the service manager and his team!
Super fun car!
by cph1993 from Charlotte, NC
July 11, 2018
First Mini I've ever owned and I love it! So much fun driving it and handles very well. Already thinking about when I have to move up to a bigger vehicle that it'll be the countryman!
Patricia I put much time and effort into this scary process. I went once. He offered me a good deal. I went to look at other dealerships. A week later I returned and was offered the same good deal. After giving them my check, I went back with questions about two concerns. He answered my concerns and offered To get and put in a small part. I also found this small dealership knew my personal mechanic. When I called to question him he stated the owner was reputable. I would go back and although I don't like the color the vehicle runs very well. The car lot was also small. Many thanks to this couple. My Boston Terriers are enjoying their new wheels. Thank you again.
Nicest car i’be ever owned with low mileage
by Minicooperhype from Brooklyn ohio
November 6, 2018
So far the car has been running great. It’s small realiable and fast. When the car is on, I can’t even tell. And it’s a gas saver, perfect car!
I purchased a Truck from these folks last year and recommended them to my Wife, who ended up feeling the same way about this dealership as myself. Mike and his team are very professional, with NO pressure at all. We HIGHLY recommend these folks and will do business with them again in the future. We can't thank you all enough, going over and beyond with the Nissan.
love the performance and fuel milage of the car.
by mike from LA GRANGE
July 13, 2018
So far so good. Only owned it a few weeks but it has exceeded our expectations. Can't beat the fuel mileage and the ease of driving.
Service was awesome !
Great customer service !
Returned my call immediately any time i had a question
Thank You !Would always recommend them to anyone ...there waiting room and service area are clean and you dont have to sit in a old runned down stinky chair while waiting for your vehicle to be done like some shops that are just money hungry filty places.
Coolest car I've ever owned.
by Hampole from San Francisco
December 19, 2018
Amazing car. So cool and cute at the same time. It drives just like a BMW with all the options added in. Can't recommend the Cooper S any more than is possible. The turbo charge is incredible and the drive is immaculate.
Great place to go! Cars were super clean and they really were interested in finding the car that I loved and was in my budget! Wasn’t pushed or rushed at all into making a decision!
Most Reliable Car I have Owned
by Keith from Collierville
November 13, 2018
I am retired and have owned a lot of the best cars you can own, Lexus and Infinitis, and even though this is not in the same class, I am extremely pleased with the performance and reliability of this car. Highly recommend to anyone. Oh, and one more thing, mine is the best 2005 S in the country. 43,000 miles and in perfect shape, outside and inside.
I used to own a Mini Cooper several years ago. I felt so great getting into my little convertible and zipping around town. Heated seats meant I could drive with the top down later into the fall. Just flat out gorgeous look on the outside of the car. The inside while being compact, still had leg room for my 6.1? guy to not feel squished. It had a back seat big enough for kids but not really adults, and that was perfect for me.
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