I had a excellent experience today at Yark Nissan! TJ Kretz made sure that I found a nice reliable car and I was not going to leave without the vehicle I deserve. He gave me hope and I was very satisfied with the staff. Thank you TJ!!!!!
Duane Anderson was a great salesperson went over the entire vehicle with me was patient with me waiting for my paperwork till the late hour of his day. Introduce me to the rest of the Taylor family and answered all my questions. Felicia’s internet response was quick inquiring about the vehicle. Juan the manager went over the paperwork theory. Great deal even though I’m a Michigan fan Ha Ha. Duane Thank You for both of your Services!
Tenley Reid was fantastic to work with. Her customer service was exceptional and she made this process so easy for us. We were able to confidentially buy a car without even stepping foot into the dealership and what a convenience it was to have the car delivered to us.
Keith helped take care of issues covered under extended manufacturer warranty and got me a loaner car for my every day need. The work was done satisfactorily and I Hope Jimwhite will keep the prices low compared to other dealerships and services quality higher!
Mo Zareef was a great sales consultant. Super calm during negotiations, explained everything well. No high pressure sales. We had been to the dealership several times before just browsing and never felt pressured into anything. Mo really went above and beyond, even explained delivery of the vehicle. Couldn’t recommend Lexus of Toledo more based on this experience. If you’re looking for a great no BS experience, go see Mo.
LEXUS OF TOLEDO WAS VERY PROFESSIONAL. I LIVE IN CLEVELAND AND DID NOT GET THIS TYPE OF EXCELLENT SERVICE. I DID BUY A LEXUS 350ES AND BROUGHT IT HOME TODAY. THE SALESMAN WAS SCOTT. I DID ALOT OF E-MAILS AND RESEARCH ON THE CAR FIRST, ONLINE AND BASICALLY NEGOCIATED ONLINE. I ALSO HAD A TRADE-IN AND THEY WERE VERY FAIR WITH IT. I AM ORIGINALLY FROM THE TOLEDO AREA AND HAVE MANY FRIENDS AND FAMILY LIVING THERE, I WILL DEFINEATELY PASS WITH WORD. I GIVE THEM A 5 STAR.
Amazing staffs! We came here just to look around and end up getting a new vehicle ¿.Mr Dan A. and Miss Molly are awesome ,/helpful,really a great team to work with . Overall , quality customer service is their expertise.”Making your dream car to reality is not bad at all ¿¿
Giving a dealer "5-stars" is a tall order but, end-to-end, our shopping, buying and pick up process for my daughter's first car was nothing short of "excellent". From our first contact via the web, setting the appointment, accommodating our schedule, needs and budget showed a level of expertise, integrity, care and friendly service that sets Victory Toyota above others. I especially appreciated the staff's friendliness and time spent to ensure my daughter understood and felt comfortable buying her first car. I'd recommend Victory Toyota, Sean, Marcus and Brian to anyone looking for a quality vehicle and an exceptional experience!
They did a great job narrowing down our choices in and selecting the best vehicle for our family. I would be happy to refer them to our friends and family. Considerate of our time. Play area for the kids, made it to go by quickly as well. Made a great deal. Love our new Toyota.
We have confidence in the team of people who keep our Toyota???s in hood condition. Their reminders help us stay up to date with maintenance. Explanations nd print-outs of performed service are thorough.
We have a 2011 Cayenne and have always been pleased with the service department, especially with Phil Kaiser???s friendly approach and informed advice. Most recently Phil worked directly with Porsche Corporate to find the best solution for what was an unexpected malfunction. The car now is as good as new and the whole experience was minimally disruptive.
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