Used Nissan Kicks for Sale in Franklin, TN

I've bought 25+ vehicles over my lifetime and my recent experience with Jeff Williams at Toyota of Cool Springs was as pleasant as any and better than most. It took two trips over a 6 week period because my wife and I were having a hard time deciding on exterior/interior color combinations for a Highlander Ltd. Plat. (My complaint would be directed at Toyota Mtr. Corp for apparently not making Ltd. Plat. in Predawn Grey Mica with Almond interior which would have been our first choice.) When we decided to make a purchase I e-mailed Mr. Williams with whom I had worked on my first trip and he called me back. I told him what we were interested in and to see what he could find and he came back with a few which were on the dealer finder site. I was more interested in one I had seen on the on-line Toyota customer site and had located on a dealer's site, gave him the info and he was able to find the vehicle and that it was available. He didn't find it originally on the dealer's finder because of a communication mix-up on equipment I wanted. (I'm still waiting for my finder's fee - LOL) We went to the dealership, worked a deal which considering my research I felt was fair to both the dealership and me, Toy of CS worked out a swap and Mr. Williams went himself to swap the vehicles, returned and had the Highlander detailed, gave us the vehicle tutorial, and we were out the door with our new Highlander 9 hours after contacting Mr. Williams, and that included 3 hours drive time to go and get the vehicle. Mr. Williams made the process enjoyable because of his friendly, low-key approach. Perhaps it's because both of us are retired public servants (in very different fields) but I felt a connection, he clearly is a people person who genuinely wants to help you with the car-buying experience. I would recommend Jeff Williams to anyone looking to buy a new Toyota. I must add that my brief interaction with Denzel Petway was most enjoyable and that Fernando Nunez, my finance/closer person, was the least pressure encounter I have had during that process in a long, long time. We will see how the service dept. is in a few miles. Hopefully my impression there will be as positive as sales. From the buying experience it appears the Toy of CS is not the typical large dealership, and that's a good thing.

This was my first car buying experience, on my own. I was quite apprehensive, as I had heard horror stories about people being pressured to buy what they really didn't want by pushy salesmen. Ben Auert was friendly, professional, and patient. He took his time and made sure that I understand every part of the car buying process. At no time did I feel pressured or bullied. Ben even took the time to help me get the bluetooth/UVO app set up in my car. I now have a my first new car, a 2019 Kia Soul, and I couldn't be more pleased! Thank you Ben and Universal Kia!!!

Great car for me because I drive so much. It’s great with gas mileage and drives and rides well. It is also a good looking vehicle interior and exterior.

Purchased a Brand new Pathfinder on New Year's Eve , the staff did outstanding job !!! I want recommend Ronie Floyd , he is amazing, young but very knowledgeable sales person , person from finance department who worked that day (dec 31/2015 ) did an amazing job find the best deal for me , George the person who you sign papers with great , smooth , fast process , the manager who goes over car features did great job as well . Highly recommend that place and those people t, they will find the best deal for you and help you to purchase your dream car . Not mention they were constantly offering all kind snacks , they did care . Very very pleasant experience!!!!

I recently bought the Qashqai 2019 and I am thrilled. The car is comfortable, smooth and I really enjoy the Apply Car Play, heated seats and steering wheel!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

I trade my Nissan Sentra for the new Nissan kicks, very nice car, thanks to Hernan Fortin at sales and all the staff of sheehy

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

This car is awesome... for being a smaller car plenty of room for everything I need. GREAT GAS MILEAGE IS A PLUS. We are a baseball family and I can fit the gear in the trunk area, enough leg room my almost 6 foot tall husband fits easily.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

I prefer suvs but this is a great alternative for someone who likes to feel a little tall, easy to park, has a similar shape to an suv and it’s great with gas

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

First new car in quite a while. I did a lot of research on the vehicle. I wanted a small car, so I checked with Kelly Blue Book, YouTube and other sources for information. I had made up my mind for what I wanted. I would have gotten a 2019, but they didn't have the color I wanted.

Shaquan was very helpful, and the only reason I bought. Management isn’t super customer friendly, but his service and professionalism definitely turned a walk-out into a purchase, and future purchase as long as he works here. Solid guy.

We test drove it & contenplated on what to get ! I had the Brochure of the Kicks . I couldn't take my eyes off it =)So we went back in a couple of weeks & bought it on Christmas Eve!! My Husband bought it for me for Christmas! I Love it & so do my Husband

I met with Heather and discussed the possibility of buying a new car. My credit isn’t the best but I feel Heather went out of her way to make sure I was able to drive off in a new vehicle. I also met Clint the sales manager. I would recommend anyone looking for a new vehicle, contact Heather or the team members at Action Nissan on Thompson lane in Nashville....David

I can't say enough about this place! They bought my old car, hooked me up with a BEAUTIFUL BRAND NEW ROGUE with a payment plan perfect for me, and I was in and out quicker than I thoughy! They treated me like family! The lobby area for waiting was clean and comfy, plus snacks! The manager Clint and salesmen Derek and Dustin were amazing. We were joking and having so much fun! I have already recommended the dealership to all my friends. Thank you so much Derek and Dustin YOU ROCK!!! #RogueLife #ActionNissan I LOVE YOU GUYS!

From the moment my wife and I entered this CarMax we were impressed with the level of customer service and attention provided. The salesman (Lorimer I believe is his name) was very accommodating and laid back. He did not rush us into a sale like the dealership we came from prior to checking out Carmax. He willingly allowed us to test drive various vehicles, gave my wife and I private time to discuss our impressions, and provided us with honest suggestions related to our unique needs in a vehicle. We finally bought a great vehicle (2013 Hyundai Elantra) at a great price. We recommend to all of our family and friends to try the CarMax way when buying their next vehicle.

I was shopping online for a late model Nissan Sentra without too many miles and I went through many different websites trying to find the right car. I found the car that I was looking for at this dealer and the price was very competitive. I worked with Ross on my purchase and everything went smooth and I am extremely pleased with the car that I purchased.

It has plenty of leg room in front and back. Great options for the price. The back has a lot of room and when you fold down the seats amazing!!!

Service department was very professional in meeting my service needs. I was greeted upon arrival and my vehicle was taken back 15 minutes earlier than my scheduled appointment. My service advisor Logan was exceptional in explaining my service details and taking time to answer my questions. I'll definitely return for future services. Good job!

Was one of the best experiences at this dealership, and that’s hard to say because the experience is always at a high level. Thank you

I just recently bought a Cadillac Escalade from Latfe and I am highly satisfied!! I live in Central Alabama and he went out of his way to make sure I got what I wanted. He drove all the way to the state line just to deliver the car to me!! If your in the market for a quality used car Latfe is the man to see!! Very highly recommended

Traded my Rogue for aKicks. Nice comfort but I miss my CD player overall a good vehicle. Gets around very good. Good gas mileage as well

My experience with this dealership was positive on all fronts. I found the vehicle online and contacted the dealership via online tools. I received follow-up within 15 minutes of the dealership opening (sent the message late at night) via the requested medium of communication. I was promptly connected with a sales representative who kindly answered my questions and coordinated a visited from 2.5 hours away. The salesman (Ricky) was very patient, courteous, and professional. The price offered on the vehicle was fair, the trade-in offer for our vehicle was the best we had been offered by any dealership, and everything was explained clearly. The finance representative who finalized our transaction had a great personality and made this part of the process a positive experience. The dealership itself is impressive with a beautiful aquarium and a wonderful atmosphere in which to conduct business. On all fronts, I highly recommend this dealership to those seeking their next vehicle. In my purchasing experience, they have been the gold standard and demonstrated the way to do business for others in this industry.

Just okay...I’m used to driving a larger SUV, so I’m having a hard time getting used to the size. That said, the gas mileage is great! But, if I had to do over again, I would probably go with something bigger.

I have been looking on and off for an Infiniti G37x or Q50. They consistently have lower prices than most and are good to work with. Now, if I could just find a red one decked out how I want.

My wife has always wanted a higher riding car, so, when I found out that this model was the same price as the other vehicle I looked at, the next thing I checked was to see if all three of our children's car seats would fit across the back. ✔ I showed it to my wife while on the test drive, and we both agreed that the rear cargo space was more readily accessible than our previous car's. ✔ The only thing I don't like is the lack of the ECO option to save fuel by having the transmission switch gears sooner. But it has cruise control, and you can't drive the car without the key inside the car, an anti-theft feature I can't recommend enough in this theft-riddled city.

We first went to another Carmax, told salesman what we wanted and he Then tried to sale us something else. We then came to Rivergate Carmax told them what we were looking for and the ynpointed to a part of the lot and said salesman will be the shortly. No pressure in and out within 90 minutes with new van. No money down. Will definitely come back when get ready to buy again.

Am 65 and need a class on how to use touch screen to stream my music. No comfortable place for my phone or purse while driving. Also would love to have a passenger side arm rest.