Nissan Pathfinder for Sale in Des Moines, IA

It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.

All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.

First time buying online...

Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.

Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.

A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.

Terry’s a great guy, smooth car buy, great car dealership to work with. Will be shopping for my next vehicle here at Integrity Auto Group

They were kind, courteous, and easy to work with. Steve stayed late to make sure we were well taken care of. One area of improvement is to make sure owner’s manuals are in the vehicles.

I found my Pontiac Montana sv6 online and went to see it they waited on me after hours to get there. They were super nice polite and helpful let me rest drive look at and not pressure me into it. Just gave me car fax without asking and I even came back another day with wife and 2 year old and newborn again after hours to look at again. Randy was super nice and honest about everything about vehicle and told us about everything it needs and helped with all concerns we had. I recommend Efkamp Auto to everyone. Thank you Randy and your wife do your help my whole family thanks you.

I walked in and told them what I wanted. They worked with me on a car in my price range, and found the perfect one!

My Infiniti QX80 was serviced at Willis Infiniti. It was another outstanding example of customer service. Thank you.

We recieved great service. Taylor was awesome and looked at different trucks with us in the pouring rain. Financing was super easy and we are beyond happy with our purchase!

First time taking my Nissan in for oil change. Needed a replacement part on soft trim and was able to get this done at the same time without needing to make another appt. Cory, who was my contact person was very helpful.

My son bought a 154k mile Explorer. Engine light came on the next day. Took it in and they had it repaired at their cost. After the sale service was 100% over the top of what I expected.

Excellent selection of quality used vehicles. Priced very fairly, but low-balled big time when wanting to sell them my current vehicle to the tune of nearly 20% below KBB trade-in value.

When you reply to a car search request for more photos it behoves you too include the vehicle and the dealership identifiers in your email, before demanding identirying info from buyers. This dealer accomplished that miniimum standard. Sadly, across the board dealers are so bad at this that carmax gets 4 stars.

As a mechanic of many years I have been to more car lots than i care to remember helping others pick a car, when I say this dealer stands alone I am not exaggerating, here is my experience and you be the judge. After researching a couple months on the Lincoln I wanted through various sites I decided this dealer had one that interested me so I sent in an application online. Now life has been hard on most of us, so like others my credit score doesnt reflect the hard working responsible person i truely am, and I had expectations of a long search with many pitfalls. I was called by a gentleman named Tom who wanted to know if i had a certain car in mind, of course I already knew the exact one i wanted so I told him and he asked me to come in the next day for a test drive. All the usual things you expect when you open that door to salesmen. I arrived the next day early to have a look and get my first no of the search, Tom brought up the car and while i was on my test drive he checked over my trade in which i already knew wasnt worth much in resale value. I came back and had a seat with him, the atmosphere was relaxing and we carried on an nice conversation as he gathered the information needed for finance to check me out. At no point did I feel pressured or really even feel like i was being sold anything. A couple hours passed while I looked around the showroom at beautiful 1950's Styling, neon signs, old style gas pumps, a coke machine that vended real glass bottles, which Tom showed us as he provided a free coke, even a vintage corvette relaxing in the corner. Tom suggested that Kenny could be busy for awhile trying to find financing for me as he was receiving declines so far and we thanked him for the efforts and left as I expected the case would be. A couple hours passed and my phone rings, as I pick it up and see who is calling I made the comment to my girl, here comes the no. Kenny was on the other end when I answered and told me he had tried many places and I was approved for the loan, huh wha ?? Umm shock fades and I ask ok when can I finalize the deal. Within two more hours I was out and enjoying the new car. If you have been keeping track, thats a total of 6 hours from start to finish. Later when looking at the series of messages sent to me by credit karma I can attest to the work Kenny put in to get me approved as the list of credit inquires was numerous. Most places would not have gotten me approved or pushed for a cheaper car, more down payment, a co signer or simply said no and moved on to the next customer. If you see a car you want from this dealer do yourself a favor and stop in or call or send in an online application, This dealership is the one you have always wanted to deal with and never found.