I brought my car to Parks because I received great service on another issue in the past. With this issue however I was not fully satisfied with the results. The part that was ordered and installed was not an exact replacement for my door. It didn't have the heated seat button opening in it. I was okay with that but when I drove the car the next day the two set buttons for drivers seat weren't on it either. This was not relayed to me at the time I paid for your service. I was given the option to have a correct part for the heated seat button but it would be $100 more and it would be 2 days for that part to be in Wesley Chapel. I bit the bullet on the heated seat button but was unaware of the other omission.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
Jim West is more than a salesman, he really cares about finding just the right car for his customer., and doesn't pressure you into buying a car 'on that day' like some others we've encountered. If you want a caring, friendly person to help you find a car, Jim is the guy. We are really happy with the car he located for us!
Sebastian Rivera, Erik Godston you two are very professional and made my experience rewarding. I over love my new vehicle and the price of purchase...no others dealers prices were comparable! Thanks again for everything!
It was nice experience of buying Honda CR-V from Brandon Honda, Jeremy has good knowledge about available features. Although I miss Ex model and had to go with Lx, but would love to upgrade in near future. Looking forward to have similar post purchase service experience.
Jaleel Khan is the best. Setvice is perfect!! The service department is excellent and the product, the tires are great. The staff is professional , the waiting area is beautiful, as is the cafe . All is a great experience. I would definitely return to this dealership because of the professional received received through Jaleel. When I???m ready for another Mercedes I will definitely return to this dealership and continue to work with Jaleel. He is a most valued employee. I have always been satisfied ,as well , with the service department.
Went there to purchase one of their used vehicles I found on Cars.com but unfortunately wasn't able to get the vehicle but the staff is nice and they have a pretty big selection of vehicles to choose from. Good place.
I was notified a part had come in for our vehicle we stopped in the dealership and stopped to see Jason. he went right to work to help me. within 30 minutes my car was done. THANKS JASON. . .
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