Nissan Sentra for Sale in Murrieta, CA

I purchased a used vehicle via the internet. I flew out to California to finalize the paperwork. The team did a great job on resolving an issue that occurred during the finalization of the sale. I highly recommend this team.

Daniel was great! Brought my car in for a battery issue and a recall issue. I was greeted promptly, and service was done in a timely manner.

Thank you for my salesman very polite and professional They help me finding the right car for me and my family the best deal I found

Maurice, sales Manager and finance manager(sorry forgot their names) did a great job didnt hassel me no annyoing phone calls after I told them give me a day or so to make sure I had all my stuff together.

We had some awesome sales people helping us today, especially Rory Vanderheyden! They helped me and my mother get out of a bad contract with Honda, they were able to take care of everything and meet us a price that we can afford. We were so worried about the extra fees that we would have had to pay to Honda for turning in our lease, but ford took care of all the fees for us. Thank guys!

They made it very easy and fun to search for a car the vehicle I ultimately wanted. They had answers to all my questions and worked out a deal that was fair on both sides.

I'll start this off by saying buying a car is never fun. Picking out the perfect vehicle, test driving, negotiating and then the dreaded "finance guy" at the end. It's a long, tiring, mentally taxing process leaving you excited and terrified at the end. My experience at Temecula Nissan was decent but there were definitely snags. We'll start with my sales guy Josue. Beginning to end he was very pleasant, not high pressure, and provided incredible customer service. If I were to stop here I would give 5 stars without hesitation. Of course the car buying transaction is broken into three main parts, salesperson, vehicle and finance. This is where things become less than perfect and I want to say for the record I'm artificially weighting Josue's piece to make 4 stars. If I were weighting things evenly I'd probably say it was 3.5 stars. Why did I give him more weight? Because the vehicle was less than perfect and the after service didn't go as planned. It was Josue that made this bearable by going the extra mile. He was pleasant and accommodating throughout the entire process. The vehicle was a slightly abused Nissan Maxima Platinum edition. Someone had smoked inside and clearly (in hindsight) didn't take terribly good care of the paint. The car was otherwise in good condition with low miles and had everything I was looking for, which is why I considered it. Josue offered to have the smoke smell and a couple door dings removed and it was written into my contract. On the day I took it in for this service I was expecting 3 hours (which is what Josue thought it would take) only to find out it needed to stay overnight. They provided me with a loaner Maxima and Josue offered to drive my Maxima back to me (45 miles away) the next day for my troubles. The car was delivered the next day as promised with 0 smoke smell, fresh and clean. Not artificially masked. Unfortunately the door dings (apparently) couldn't be removed. There was trouble in finance (isn't there always) as they thought they would be able to get me a substantially lower interest rate so I signed the contract with that interest rate in mind. Unfortunately they weren't able to go as low as they had hoped (but lower than what I myself got pre-approved for) so Josue (again) drove the new contract down to be signed. The payment quoted was correct and without the finance guy to explain the charges I signed the agreement. They mailed my copy to me and the problem with signing paperwork away from the dealer became apparent. There was a charge for cancelation (which I signed I didn't want and wasn't present on the first contract) of $417. But, I had already signed the new agreement (my fault for not dealing directly with finance). The car, well there has clearly been rear bumper damage (clean carfax) as there is a very dull large spot on my bumper that didn't show up when I bought the car (maybe it had a good wax job) and the paint is pretty scratched up (black car) which also didn't show up until I washed it. Most of this can be buffed out and the bumper repaired but definitely a fair amount of work for a certified used car. Long story short, pay attention to every detail with this dealer. My experience could have been isolated but just food for thought. I will say this, they were very pleasant to deal with and they did do (most) of what they promised. Josue 6 stars, car 3 stars, finance 3 stars.

Every time I take my car in I am treated politely and they shuttle me home and back again in a timely manner. I love these people!