5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
I was searching the web yesterday morning for good deals on SUVs. I received a call from Shi Hill and we agreed to meet. Got to Fred Anderson Nissan...not anticipating driving home in a new car later that evening however, I am super excited about my new SUV. Shi was top notch. She was very knowledgeable and beyond patient. We were both exhausted by the end of the day, but she ensured my experience was a great one. I highly recommend her to anyone who plans (or not planning) to stop by and check her out. JOB WELL DONE Shi and much appreciation.
The team at Fred Anderson Nissan of Raleigh indeed carry out the "family store" slogan. From the moment we stepped in the door, we were greeted and offered assistance. Our salesman was Adam, who I have to say is the best sales professional I have ever had (and I've had many). He thoroughly explained the Fred Anderson buying advantages, such as free oil changes for life. In addition, he had excellent knowledge of the vehicle and that really helped us in our decision process. I must also mention the facility is amazing, state of the art with nice amenities such as (really good) coffee. The service department is friendly and modern. I give my full recommendation to the team at Fred Anderson Nissan of Raleigh, and would also recommend you to ask for Adam for a truly great buying experience.
Last week was the first time my daughter purchased a car on her own. She said the person I talked to said he will take care of me. When I tell you Tim took care of my daughter like he was her loving uncle. He shared his personal journey with us which made everything so family like. His energy is so calming and filled with kindness. He has made car buying the absolute stress free ever. If you are looking for some one that puts your intrest first Tim is the person to see. I will absolutely recommend him to everyone. Tim you are the best and thank you for helping my daughter.
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
I'd been to University Ford North about two years ago when shopping for a new car. At that time I ended up deciding on a new non-Ford model which I still currently drive.
Lately I've been looking for a used car to add to the family as we now have 2 kids driving. I'd had a positive, low-pressure experience two years ago so decided to return when I saw they had a number of used Ford Fusion. I was greeted by David Harrington and with minimal hassle took two of my target cars out for test drives.
I hadn't fully made up my mind to purchase a Fusion and David was politely persistent during my purchase process, arranging for an additional test drive for my wife while I continued looking around. University Ford North was accommodating -- pleasant and easy to work with, especially compared to other dealers. Once I made up my mind to purchase, the time needed to close the deal was minimal and the process hassle-free.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
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