Carmax was a great place to purchase a vehicle. Friendly no pressure atmosphere!
The people in the business office, especially Alex, were very helpful and pleasant. Ryan, my sales guy was awesome as well.
They greet you with a smile every time!! They teach you about what they do, and they let you do the shopping! No pushy sales people, no pressure to buy, just a great time finding a car that satisfies what you're looking for!
I used the Mazda app to make the service appointment, It went flawlessly! The service tech at the check-in counter was very sharp on certainly on his ???A??? game. Unfortunately, I didn???t take note of his name...next time! The wait time for the service was actually quicker than projected! Side note...very comfortable waiting area!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
A quick shout-out for Ric Formann who sold me a BMW X5 in late August'18. I signed all the papers and drove off with high expectations. Two days later I noticed smoke coming from the front end. I called Ric and he assured me that it would be taken care of, and it was. He arranged for the minor valve repair without charge. That's customer service!
Brian at Morries IG Mazda was awesome. My daughter was purchasing her first car and his knowledge of the product and guidance through the process was extremely helpful! I would definitely recommend Brian Lee and this dealership.
Had my oil changed - the oil filter was leaking just a little. I called, they said bring it in. Fixed it with a new oil filter and didn't charge me for it. I'm very happy. I've been bringing my Suzuki SX4 in for service since it was new in 2010. Best car I've ever had - best dealership service department I've ever dealt with! John Pfiefer is just great. Thanks again!
One of the easiest , most straight forward negotiations we have experienced buying a car. They gave us a very fair trade-in value on our car and excellent sale price on our new Jeep. From Jennifer at the call center to Noelle in Sales to Brian in Finance - everyone at Apple was pleasant, professional and easy to work with. We would definitely recommend them if your looking for a car. Worth the drive we made from Woodbury area.
Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
The car I bought from East Side Auto was a great deal with honest sales people so willing to help. There was no pressure to buy at all. I felt like family the moment I met the sales people. Yes hail damage but nothing I couldn’t get fixed if i chose to. Great experience and honest advice!
My extended family has bought from Velishek over the years. Nice selection of used vehicles. Replied to emails in a timely fashion. Stayed late for us to test drive. Haven't bought yet. Still looking. Recommend.
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