We bought our first brand new car right off the showroom floor from this great dealership. Their kids room made the buying process so much easier with 2 little kiddos! Abu was great to work with and took his time showing us 3 different vehicles and moving each inside so we didn't have to deal with the rain. He was super knowledgeable about each product, all the options, and upgrades. The finance department made purchasing a breeze! Finally we had a dealership wanting to sell us a car rather than making us jump through hoops to get it! I will highly recommend Collins Nissan to any and everyone!!
Very good car for long distance
by Marclegris from Fort Pierce
January 7, 2019
Good car. Good finishing, good fuel economy. Luxery and innovation
Hitech, intelligent all wheel drive. Weel connected. Very easy smartphone connection choice of ineterior and exterior color.
After shopping slowly, conducting research....I settled on a 2015 Nissan Altima. The team at Collins made the shopping process one of the best I've ever experienced (in any type of retail environment). Taking deliver of the vehicle was very professional, organized, seamless....and fun. They made buying a new car enjoyable / exciting. Basically everything a consumer would want the process to be. Would highly recommend to my friends.
Good car for the money.
by Bigdaddy501 from Hot Springs Village
January 13, 2019
I've owned this little Nissan for about a month. It had 4000 miles on it when I got it. I needed a car for my 100 mile round trip commute to work daily. It does this job great. Nothing fancy but has the basics plus gets excellent fuel mileage. Seems to be put together really really well also. Cheap to buy cheap to insure built well what else could you want from a commuter car.
Going above and beyond to make everything better t
by Happy Car Owner from Oldham county
May 26, 2015
I visited Collins Nissan a bit frustrated as I had just left a bad experience at another dealer earlier in the day. I met Sean at Collins who greated me with much enthusiasm and effort. He proffesionally walked me through the various options and explained the differences. He was extremely informed and helpful towards my new Rogue purchase. The real difference came when Sean allowed me to store the car for 2 months in anticipation of my daughters birthday. He never batted an eye and told me he was customer driven. We signed the papers which was seemless and away I went (without the car). 4 weeks later I called and Sean explained he had just got done running the engine a bit to assure a full charge on the battery. He/Collins did this as a result of proactive customer care! When it was time to pick up the car it was washed and looked great. Sean had offered a big red ribbon and it was already in the back seat. Bottom line this entire experience was flawless even though i through a few cure balls!. I could not be happier with the car- the dealershiop and my salesman. I will go to Collins first now.
Used faulty power steering pump
by Dissatisfied from Red deer Alberta
January 14, 2019
Power steering is loud and whining but Nissan says it is normal noise. Changed to different power steering pump in2018 but won’t replace 2017 pump
We had such a great experience working with these guys! Sean and James were very knowledgeable guys in every aspect. We live in Goshen, Indiana 5 hours away from Louisville visiting our son and daughter inlaw. We decided to go look at vehicles stopped into collins got hooked up with Sean and James loved them, and the murano came home with a new vehicle! That should say it all! We have some new friends now and would not hesitate to go back or recommend them to anyone else. Sincerely the Lantzers in Indiana
Very reliable car
by Grandmama from Victoria,b.c
January 12, 2019
This is the first suv our family has ever owned. Very impressed by the way it drives. Its safe,reliable and suits our needs.we love it.
While at Collins Nissan for service on my Sentra I was talking with a Salesman named Sean. He showed a genuine interest in finding out if there was anything he could help me with. I had told him that I had been thinking about getting a new Sentra but was concerned the new motor would not have enough power for what I was looking for. Sean explained all the changes Nissan has made with the sentra and asked if I was willing to take one for a drive seeings how I was going to there for a little longer with my car in service. I fell in love with it and there was more power then I thought it would have. Long story short I left in a new car and couldn't be happier with the Sentra and the over all experience I had with Sean and Collins Nissan. I will be recommending him and the Collins Nissan to any one looking for a new car.
by Susan from Rutherford College, NC
January 7, 2019
This car meets my needs. Great car and fun to drive. Car has plenty of room and is very stylish inside and out! Great car for the money!
Bought a Mercury Sable back in 2010. I have had a great experience from day one Dave Feller was wonderful. no high preasure sales. I have my car serviced there every 5000 miles. Randy and his crew are the best. Best to call ahead for an appointment to keep the wait time down. I also use the shuttle service to take me home and pick me up.
It was the most prescious and most reliable car .
by Paul from Saint Petersburg
January 7, 2019
I wouldnt give it up for the world. I love my sentra. I dont care about mercedes. My sentra is my mercedes. My sentra will never die. I love it.
Saw a used 2013 Murano on the internet and went and bought it from Cyril. Was what it said it was. Low miles perfect shape. Had a scatch on it and I came back and it was gone and out the door I was. Easy and painless. Thanks Nissan Collins.
Dependable and affordable
by TxJetguy from Irving
January 14, 2019
As an owner of several Nissan models, I highly recommend this brand for anyone who is interested in buying a car or SUV. They have proven to be dependable and virtually trouble free. I've owned Altima (3 in fact) Maxima and Rouge and never had any problems with them.
I was shopping for a different make auto. Stopped to drive a new Murano, just to see what the car is like. Salesman was Jim Lenz, and General Manager was Tom Utterback. Both very pleasurable to work with. They gave me the numbers for both buying, and leasing. a new vehicle from them. Called a couple of days after I visited the dealership to see if I wanted to come back and get the vehicle for the weekend. THAT is a very good reason to give this dealership an opportunity if you are in the market for a new, or different vehicle.
2017 Nissan Titan
by Sylvia2017 from Ocala Florida
December 19, 2018
The 2017 Titan is a really nice truck my husband is so in love with it. It has power of any F250 and it will get up and go.
I have been a Chevy man for years 6 silverados the quality isn’t there anymore 3 year 36000 vs a 5 year 100000 I researched chose the Titan very smooth ride comfortable interior and plenty of power 5 ⭐️ All the way I am sold the Titan is an awesome ride !!!
Salesman Matt Murphy met us at the door in the dealership and introduced us to the Infinity line of vehicles. Matt helped with choosing the vehicle that best suited our personal situation and explained the benefits of a luxury vehicle while maintaining affordability. Matt gave us a complete tour and explanation of the dealership as we met other members of his management team. We selected a new Infinity QX50 equipped with the options that best suited our personal needs. Matt is a true sales professional with his knowledge of the Infinity organization and working to understand the personal needs of the customer.
Nissan makes a great vehicle. Good buy.
by HotRod from Richmond VA
December 19, 2018
Looked at many SUV’s. The Armada is a great deal for what you get. Very stylish design, third row seats lay just about all the way flat which is perfect for our two large dogs. Surprisingly the Armada drives like a mid side vehicle and also has plenty of passing power when needed.
Louisville Infiniti gets a 5 STAR rating from the Runkels!
by Runkel from DealerRater.com
November 19, 2018
We have purchased 20 vehicles in our lifetime and I can say without a doubt that our most recent purchase of an Infiniti QX30 at Louisville Infiniti has been by far the absolute best car buying experience that we have ever had. Our 2nd best was at another Infiniti dealer in Indiana. It must be something about Infiniti Dealerships! We worked closely with Natalie Parrish, Kristopher Clarkson and Victor Chavez. Natalie and Kristopher both provided us with a sincere appreciation for the Infiniti cars and put our mind at ease in knowing the car was worth the 120 mile one way trip to see. Once we arrived, the purchase process went seamlessly. Victor created a positive finance experience unlike any we have experienced. Normally, we are not ones to keep the dealer license plate ring on our cars, but this was such a positive experience that I???m proud to have it on the car. Thank you all for a great deal and an exceptional customer experience!
Worst Nissan I have ever owned.
by Rets from Murfreesboro Tennessee
December 18, 2018
Needed new tires (was not out of alignment) at 22k
Needs new cooling fans at 34K not warranty
Quality not their. 2015 SL
Louisville Infiniti gets a 5 STAR rating from the Runkels! We have purchased 20 vehicles in our lifetime and I can say without a doubt that our most recent purchase of an Infiniti QX30 at Louisville Infiniti has been by far the absolute best car buying experience that we have ever had. Our 2nd best was at another Infiniti dealer in Indiana. It must be something about Infiniti Dealerships! We worked closely with Natalie Parrish, Kristopher Clarkson and Victor Chavez. Natalie and Kristopher both provided us with a sincere appreciation for the Infiniti cars and put our mind at ease in knowing the car was worth the 120 mile one way trip to see. Once we arrived, the purchase process went seamlessly. Victor created a positive finance experience unlike any we have experienced. Normally, we are not ones to keep the dealer license plate ring on our cars, but this was such a positive experience that I’m proud to have it on the car. Thank you all for a great deal and an exceptional customer experience!
LOVED...LOVED...LOVED THIS CAR!!!
by Rachael from Suffolk
December 24, 2018
I had never heard of a Murano when we first purchased it...but it wasn't long before I FELL IN LOVE with it!!! We owned the Platinum version and it had every bell amd whistle that you could want in a car!!! It was a dream come true!!!!! I was heartbroken when it was totaled in an accident, but we will be purchasing another one in the future!!!
Great experience with both cars purchased. Great warranty too!
Car not worth what we pd blue book -7000 3 yrs
by Benallya45 from Bullhead City az
January 2, 2019
There’s lots of things that go wrong with it. Very cheap made car. I would not recommend this car to anyone. The value of the car depreciated $7000 in 3 years.
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