Well I went in for an oil change and was there for three hours because when I had my tire fixed at another location they stripped the nuts and bolts on my tire. The process to get that taken care of was longer than I anticipated but they had excellent customer service. Im so thankful the issue was caught and fixed!
Our salesman, Scott Wilson, was fantastic. We are in our 70's and we told him what we were looking for. He went above and beyond to find and get it for us. We had a medical emergency during the looking and buying process and he took care of everything. When I came out of the hospital he had everything ready for us to take possession of the vehicle he had found for us. Wish there was a place to mark 10 stars for the salesman
because he deserves 10 + stars.
I met with Dennis DeCet, General Manager on the warranty and maintenance of my previous purchase. His knowledge and concern helped me to understand my benefits better. His manner was friendly, professional, and helpful. Another quality employee. Thanks Dennis.
The title says it all. I never get pressured by the sales or finance people. I got exactly what I wanted at a great price. And I was in and out in 2.5 hours including test driving to signing the papers. Steve and Miguel were fantastic.
Everything was great. Chris Guillory took care of everything. Thank you Fort Worth Nissan for all your help. This is my 1st vehicle and Chris made the process very easy. He told me everything I needed and even helped find insurance for my new Sentra. I will definitely recommend Chris and Fort Worth Nissan to my friends and family. Thanks!!
I went in for an oil change and tire rotation. My car was also making a noise.. I explained everything that happened to Matthew and the problem was fixed! I also had lunch in the cafe. This was the second time I had eaten there and the food was excellent!
I found the experience at Fort Worth Nissan to very pleasant, friendly and inviting. Our Sales Specialist Chris Guillory was very professional and honest which made us feel more more confident with our purchase. Thank you for a wonderful sales experience Fort Worth Nissan!!
I went in looking for a used car something good on gas and talked to Carlos, he was very informative and worked well with my budget got me situated in a car I really enjoy, definitely coming back to him
Trusted them enough to sell my 75 year mom her last new car
by Trailer#3 from DealerRater.com
December 5, 2018
Been a 3 time moritz customer for 10+ years now There service department is cheaper than independent shops & corporate shops (Firestone, pep boys, etc) plus Moritz knows my vehicle best because they only work on my brand. Did I mention that I solely trust them with my 75 year old moms automotive needs? If that doesn't sum up my love for moritz I don't know what will!!!
Daughter???s car needed to be repaired. It was a lemon so Gil gave us to Dayshawnwho was very good to work with. He was very helpful in helping my daughter get a car she liked and could afford with the help of Tony in finances
The customer service was exceptional. I had my headlights changed to non-factory because I was not able to see well at night with the low beam factory lights. I will have to wait until it's dark before I will no if I'm satisfied with my new lights but overall I'm very satisfied with today's service.
I brought my 2007 Chevy Tahoe in for brake service on short notice and they took care of it and cleaned the outside.
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