I went in on a Saturday and I am big college football fan so Nick Burns set me up right in front of one of the big screen TVs. It was towards the end of the noon games and Nick Burns grabbed the remote and put on the game I requested immediately. While Nick Burns was pricing out two trucks that best matched what I was looking for, other salesman would stop by and ask how I was doing and would strike up a quick conversation about college football. I felt like not only Nick Burns was looking out for my best interest but all the other salesman would check on me to make sure I was comfortable which made for a great experience. Nick Burns brought over two trucks and we were able to get a deal done on a great F150 that I really enjoy driving. I could not have asked for a better experience, didn't miss a play of college football, and was able to get the deal and truck that I wanted. Greatly appreciate Nick Burns as he went way above and beyond to make sure I was comfortable. He was completely upfront and honest with me about what he could do and he delivered on his word. Highly recommend going to Nick Burns and I have already brought him up several times to family, friends, and co-workers that if they want to get a vehicle, they HAVE to go to Nick Burns and Suburban Ford of Ferndale! Thank you for everything Nick Burns!
My husband and I had a wonderful experience working with Sellers Subaru and especially with Jazlyn's help. It took me about 5 months to finally make a purchase and Jazlyn always answered my questions in a timely and professional manner. We have another Subaru dealership closer to us, but we decided to go the extra distance so we could work with Sellers Subaru. Finance manager Kyle was also helpful explaining the additional options available to add to the car. It would have been nice to have known about these additional add-ons such as windshield protection, tire repair, etc. BEFORE the actual signing of the sale. I don't like to make these additional purchases without time to think about them. On a side note they have a great coffee and snack bar!
This is the second vehicle we have purchased from Suburban Nissan. In both cases we traded in our vehicles and were given fair trade in values. The whole process from start to finish we were treated wonderfully. Our salesperson Josh Bianco was very helpful and listened carefully to my requests and provided me with exactly what I was looking for. You can???t ask for more than that. He kept the ball rolling all the way through the process and when it came time to finalize the deal the finance manager was great and had everything well organized so it only took a very short amount of time and I was on my way with my new car. When the time comes to do it again I will be back. Thanks
Best prices, amazing costumer service, amazing vehicles
by Zoomzoom313 from DealerRater.com
November 30, 2018
Josh handled every, single, detail of the purchase with such tact and care. He handled everything in such a manner that it completely exceeded all of my expectations. I Love this location, the costumer service, quality of certified pre-owned vehicles and I could not be happier with my Mazda Hatchback. Josh is a huge reason I obtained this vehicle and I highly recommend him to anyone!
Good experience overall. My first time buying from a dealership so not much to compare it to, but process was smooth, staff was friendly prices were decent (albeit minimally negotiable), used vehicle was clean and runs well.
The salesmen that I worked with his name is Josh Bianco. From the moment I first saw him he was very friendly and helpful. I told him I had a strict budget and he worked with me. I was intending to do a colease but he told me that I should try to run my own credit. He helped me go through all the process of running my own credit. He found a car that I fell in love with and the best part it was that the payment of the car was exactly what I wanted as a monthly payment. I also needed insurance so he helped me get quotes and helped me narrow down my options. The best part about this experience he never rushed me. He treated me like a human and not another sale.
I popped in to browse and met Justin, who set me up with a CX-5 to test drive. He followed up during the week and we made an appointment the following Saturday to look at another CX-5 on the lot after I had considered a few other cars. We drove the car and Justin explained some of the features on that particular car. Back at the dealership, we talked about my trade-in and the new car, and arrived at what I thought was a relatively fair deal. In about three hours time, I walked out with a new car. Appreciated getting through the process quickly and Justin???s friendly assistance along the way.
This is my first car i have ever purchased and Anthony and Kip made my exsperience awesome. Went over and beyond exspectation to get me in the car i wanted. They spent time with me to give me knowledge of the vehicles i was looking at plus got my payments right in my guidelines. I will defently go back to victory when its time to purchase another car. Thank you for everything.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Out of all the car purchases i made by far, this was tbe easiest and fastest time i was able to get in and out of the dealership within an HOUR, thanks to Mostapha farris who made this transaction very smooth, i told him what i was looking for over the phone and explained to him that i was on a tight budget, he was able to get me the vehicle i wanted at the exact price i wanted, also the finance manager brian was very helpful and explained to me my purchase options. Overall, i recommend mostapha to any customer looking for a new or preowned vehicle, thank you mostapha and also thanks to suburban imports of farmington hills.
Quick, easy and friendly service, thorough job as well.
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