I recently was in the market for a Ram truck, after a short conversation about what I wanted, the salesman and general manager found me exactly what I was asking for and gave me the best deal I could find in the tri-state area. They were upfront and honest about the offer and didn't try to stretch my budget. I was super happy and will purchase all future cars/trucks through this dealership. They exceeded my expectations at every turn.
Larry was a great salesman and made the car buying experience fun and exciting. It seemed as if he was as excited as we were to buy the truck, and I???m very pleased with how appreciative he was of our business. I???m very happy with my experience at Rockland CJD and Victor in finance dept is a great addition to their team!
Came in due to transmission stalling and needing to get into work ASAP on a Monday morning. Turned out I was overdue for an oil change! Thomas stepped up immediately and made sure to get me in line for this to be done ASAP! Thomas was very proactive and showed leadership skills that any team would be proud to have! Ask for Thomas J Biggie next time you go in!
Kris Galicia provided outstanding customer service. He was courteous and polite. He was able to answer all myconcerns. I'll definitely recommend this dealership and him to my friends and family. Thank you!
Kris helped throughout the entire process. He began with my description of what kind of Jeep I was looking for and found my match in five minutes. He was very patient and heartwarming through my first car purchase. Kris was a great help, I would defiantly recommend him.
I had a wonderful experience with this dealership, it was a little lengthy but completely worth it! I love my car and was really satisfied with our dealer named Kristopher Galicia he was extremely kind and helpful!
Made our child???s first car buying experience effortless an e
by Dwyer from DealerRater.com
November 18, 2018
This past week we brought our child car shopping an my husband an I went along cause we all know how salesman can be , however we found the best salesman hands down . We met Jason an let him know what we were looking for an he said great we are going to make this fun , easy an fast in which he did exactly that . He told my daughter to drive the jeep to see if she even liked it an told us when it comes time for numbers it???s going to be less than 5 mins process. My husband an I looked at each other like yea right we spent hours at dealerships before .. so went on a test drive daughter of course love it . Came number time an again Jason joked with us an made it fast an easy no pressure at all made the deal . To me that???s a professional salesman. Thanks for the great experience an will send you friends an family.
Well this is rare for me and I never thought I would have such a great time again with a car dealer. First let me say I am sure I join a long list of happy customers that went to Ingersoll of pawling. Dylan and Torrey were way better than all other dealerships with helping me with my needs and wants. Other dealers can learn from them on just how to treat and make a customer feel relaxed and not pressured in the car buying experience. If u have a chance or the time to visit this dealership(Ingersoll of pawling)I am sure all of your needs with be addressed and handled with people that really care about doing whatever they can for the customer. And if your lucky like me you might meet the "owner" and then u will understand and realize u came to the right dealership. Great people doing a Great job,Thanks again,Tony
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Great dealership, nice people and want to work with you to get what you need!
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