The short version of my review is you can schedule or walk in and they will treat you like family either way. Great service, friendly people, and Rock bottom pricing! Long version: I had been looking online at used cars and schedules a couple visits with other dealerships that turned into a intimidation tactic most of the time with statements of, "I've got someone else calling about it." or "at this price I'm not sure how long it will last." When I went to look at a couple Honda's I had seen in stock online. I didn't want to schedule a head because I wanted to see how I was treated when they didn't know I was coming compared to the other dealers I had scheduled ahead with. Though they were SUPER busy someone stopped and asked if we had been helped within a minute of us walking in and when asked who could help us Chris Aughney stood right up and said he would help us if we were ok waiting a few minutes. Chris searched high and low trying to find the Honda's we were wanting to look at, even walked the lot with us to try and see, but to no avail as they had been sold already. However, we spotted a ford explorer and asked about it and Christ was right on it for me. he pulled out his roster, got me the key, and let me take it for a test drive. I told him i wasn't prepared to buy that day and needed time to think about it. He was so great, he didn't make any side comments like, it might not be here that long." or anything like that he simply told me to just let him know. When I thought on it I called him and asked to look at another ford explorer as it had the features I wanted and also asked to take it for an overnight test and he was more than happy to allow me to take the vehicle over night and once again didn't insinuate anything for the possibility of the vehicle being sold before I got there for the over night (I'm sure he held it for me). I had been Pre-approved through a lender but the dealership found me a better interest rate loan through another lender and everyone was so accommodating for helping get me the car I wanted at a steal of a price! (what I looked up it was prices below KBB.com dealer price range by about $300). all and all I am so happy with my new car and the service I received! :)
2018 RAM 1500 Rebel Review
Great reliable truck.
by Jay from Missouri City, TX
January 17, 2019
5
This truck is great for the durability that was needed in a vehicle at my job. I had a car but the unpaved roads were not suitable especially in the rain. Love this truck.
John Byrne - he's an outstanding guy and a better salesman, xxxx if he ever gets tired of selling cars I'd ask him to come work for me. He's polite, well mannered and knows his xxxx. before I bought this car I must have stopped at 4 other dealerships and shopped around for weeks, John was the most pleasant to deal with out of every place I went to. Kia / hyaundi dealer ships were rude and pushy! Yark sells garbage with lack luster service. If you want a good deal and a good experience come visit my man John Byrne if you don't you'll regret it for the next 4-7 years Ps Jamie was my finance lady - she was amazing as well, no B.S and very friendly I'd give these guys 10 stars if I could.
2018 RAM 1500 Big Horn Review
My first vehicle I’ve bought brand new
by Zubeadube from Mount Morris
January 13, 2019
5
So far I love the vehicle. It is nice to move up from a car to a truck. It is very nice on the inside.
Went looking for a truck as soon as I got out of my car and walked in David was there to help meet everything we was looking for I told him exactly what we wanted and he didn't try to persuade me from getting what we wanted. He help find the right truck with the right price we was looking for! My wait time wasnt long at all from beginning to end less than 3 hrs which is great to me I didn't feel rushed but also didn't have to be there forever. I left feeling confident in my choice, the total price and my monthly payment. Thanks for all your hard work David for getting my family exactly what we need! 😁 Anyone looking for a great experience go see the yark family on Central Ave Toledo Ohio.
2018 RAM 1500 Big Horn Review
LOVE IT
by Paul from IL
April 24, 2019
5
This car is better than my expectations , roomy , quick
Room for the family and the two large dogs
Hauls anything and everything.
Love everything about this truck
Our credit is not the best, so we went into the car buying process with relatively low expectations. Our goals were twofold - to get a nice used car at a good value / finance ratio and use the financing to repair our damaged credit. We picked Yark because they consistently advertised fantastic used cars at very reasonable prices. We purchased a car at Yark on March 11th 2016. We left the dealership with the perfect used car - a 2012 Honda Accord EX - an even better car than what we went to the dealership to test drive. Grant Misson, our sales representative was amazing. He was very patient, answered all of our questions (I can be annoyingly detail oriented and fickle). We test drove 3 cars, and with Grant's guidance, was able to choose the perfect car for our unique situation. Grant and his sales manager Tim were able to secure financing for us at an even better rate than what we were expecting to pay. Grant made our car buying experience pleasurable and fun. He is very knowledgeable, friendly, and diligent. I would not hesitate to recommend Yark and Grant to anyone looking to purchase a new or used car. Thank you very much Grant, Tim, and Justin!
2018 RAM 1500 Big Horn Review
Great truck, great styling and performance
by Bgtellme from castle hayne
March 25, 2019
4
This truck is great. Easy on gas for a truck. Plenty of power for me and nice on long drives. It's all we drive anymore.
I have a 13 Nissan Altima, 02 ML320, 09 CLS 550 and a 2016 Challenger(Sons) and have been purchasing vehicles from Yark Auto since 1987... Thanks C Edward Lutchey
2018 RAM 1500 Big Horn Review
Nice truck
by Cbuck74 from Steeleville il
February 23, 2019
5
This truck is a lot better then my Ford it a hauls my camper with no problem would recommend this truck to anyone that wants a reliable truck
People that actual care about your financial situation!
by reality69trip from DealerRater.com
December 3, 2018
4.7 (2644 reviews)
I'm on a fixed income because of disability, so I'm very limited with what I can afford in a used car. I saw a 10 year old car that only had 41,000 miles and was reliable, so I jumped at the chance even though it was a bit more than I could afford. Jeremy Bonnough made sure that he understood my financial situation before he had me sign anything. He let me take the car to another repair shop to get it checked out. The car had more than 1,000$ in repairs done for FREE by Yark, but instead of raising the price, Jeremy actually got it lowered for me! He also got more money than I expected for my trade in. Both my mom and myself have gotten used cars from Yark now, and I will definitely recommend the dealership to other people.
2018 RAM 1500 Big Horn Review
Ram good
by Rickl50 from Mustang, Ok
February 21, 2019
5
Just what I was looking for in a pickup. Plenty of power with a good ride and minimal road noise. Looking forward to driving many miles.
Really appreciate the professional and relational approach from Yark Auto, particularly Jeremy Bonnough, throughout the entire car-buying process. I also work in sales and know the importance of establishing trust and truly listening to someone's buying motives. This is our second vehicle purchase through Jeremy over the past six years and he's the reason why we came back to Yark. He's not in a rush to "close a deal" and move on. Highly recommend!
2018 RAM 1500 Express Review
New 2018 RAM
by New Ram Fan from Potosi Mo
January 24, 2019
5
This is the first BRAND NEW auto we purchased IN OVER 30 years.Great truck,and fantastic dealership.Love the new RAM design and spacious interior.So far no problem with it at all...
I had regretfully purchased a new vehicle at another dealership a month earlier was so unhappy with it that I only stopped to talk with someone about my circumstances. Jeremy greeted me with open arms and didn???t hesitate to try and help me out. I was excited to hear what he could do for me that I walked out in a matter of a few hours with a 2018 Chrysler Pacifica and a huge smile on my face . To this day I still have that smile.
2018 RAM 1500 Big Horn Review
More spacious than Ford or Chevy
by Baltijoey from Baltimore, MD
January 13, 2019
5
I love the room of my 2018 Ram 1500 Crew Cab. It is somewhat difficult to get into for older people like my grandma because of how high it is but once inside it is spacious and gives everyone plenty of room
Our experience at Yark was great. Miguel Perez is amazing to work with. He went above and beyond for us. We leased a Jeep Grande Cherokee and we’re very happy with it.
2018 RAM 1500 Big Horn Review
This is the THIRD RAM I've owned
by Let's Go from Regina, SK
January 7, 2019
5
There must be a reason I keep coming back for more... The support I have received from the Dealership has been great. The reliability and styling of the truck keeps me coming back. Step on the the trottle and I get a big grin everytime.
I met with Kevin Phenix twice. The first time to review several new and used 2016 Chrysler 300s and to get an idea on pricing and financing. Kevin was very courteous and polite and made considerable effort to show me the vehicles I was interested in. Kevin brought up two vehicles to test drive. He even made the effort to drive me to an outside lot to view a vehicle that I eventually bought. During my second visit with Kevin, I discussed which vehicle and financing that I wanted and we successfully negotiated a reasonable, discounted price. Kevin is a good listener and communicator, has a easy going sales approach (not Hard Sell), and wants to satisfy a customer needs without a doubt. Kevin Phenix did a fantastic job and I would highly recommend him to future customers. I highly recommend the Yark Automotive dealership for their customer courtesy, honesty, and ability to sell high quality vehicles at a reasonable price. A Very Satisfied Customer, Paul Skotynsky
2018 RAM 1500 Big Horn Review
Great vehicle
by russhe from eaton, co
January 7, 2019
5
I was looking for another company truck and I chose the 2018 Ram because of the feature/benefit value. This is the second Ram I have bought for my company.
I have 4 teenagers. They are terrible drivers who have hit my house on 3 separate occasions. So, I wanted an inexpensive car, safe, good gas mileage that I won’t be sad if they sent another fender in my house. Drove 2 cars, and was done in 1 hour, 15 minutes. Got exactly what we needed and staff was very professional and responsive.
2018 RAM 1500 Longhorn Review
Love this truck!
by Klowery13 from Hoover, AL
January 18, 2019
5
Upgraded from a 2014 Fors Fusion to a 2018 Ram 1500 for more leg room for my kids. We also camp and tow a 30ft travel trailer with it. Love the space and dependability. Great buying experience overall. Would buy again in a heart eat.
I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing.
It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number.
By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on.
He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal.
Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives.
Thank you Larry, Matt, and everyone at Charlie's!
2018 RAM 1500 Big Horn Review
Second Ram I have owned after leaving the Ford br
by FRED from TROUTDALE
January 9, 2019
5
I am very happy with my Ram 1500. The ride, gas mileage, and handling are great. After owning many Fords and having transmission problems with all of them, I had to switch.
We drove from Columbus, Ohio to lease a car with Daniel. I had called him a Wednesday said I wanted to lease the 2017 Pacifica that was advertised and turn in my lease. I told him I didn't want to spend much time there because my kids would be with me and I was driving a long distance. He had the Pacifica cleaned and ready to go and all of the paperwork ready. There were no surprises when I signed the paperwork. The dollar amount was everything he said it was. I will only buy a car with Daniel going forward. He is amazing to work with and a great family guy.
2018 RAM 1500 Big Horn Review
Traded my 2015 Chevy Silverado V8 5.3, 6 spd, 4x2,
by Retired Skipper from Tucson/ Colorado
May 4, 2019
5
My Chevy with apex 350 HP V8 4x2 was nearly always in the range of 21 MPG, where my 2018 Ram is running about 19 MPG, but is 5.7, and has 4x4, making it a bit heavier, plus about 50 more HP. The Silverado was quick, but the Ram hauls! Learning to keep my foot out of fast...
We make an annual trip of about 1000 miles back and forth to COfrom Tucson AZ, will be interesting to see how it does for MPG on highway.
Looked closely at the 19s, but purchased a slightly used 18, saving us about 10,000. Am questioning the wisdom of not getting the19, with latest technology?? Bottom line, darned hard to beat an exceptional truck! My toughest adjustment is the hockey puck transmission selector. I nearly purchased a Ram when I purchased the Silverado, but didn’t like the puck, I was correct, still hate it, lowest part of the truck! I’d pay more to have a traditional gear selector!!
I bought a used Ram truck on 4-1-17. I went to Rouen specifically because I knew Angie had gotten others some incredible deals. She didn't disappoint. I test drove two different trucks. She worked her tail off to get me the payment I needed. I got a great deal. The entire experience was great. Thanks Angie for working hard to get me the truck I wanted at the price I needed. I'll be buying all my Chrysler products from her from now on.
2018 RAM 1500 Big Horn Review
The performance needs more stars!
by timothy from Daytona Beach Florida
April 1, 2019
5
I love my truck and the best part is that it came with a lifetime powertrain warranty! comfortable and the performance is through the roof!
Wow!! What an amazing experience. We found our vehicle on line and drove to the dealership to pick up. The total purchase was flawless. The people were great and very accommodating. Jason and Matt went out of their way to help us. Blessings to the entire Rouen family!!
2018 RAM 1500 Big Horn Review
the ram 1500 , hands down winner
by buff primer from st.albert alberta
March 23, 2019
5
this is the first truck we have ever owned.. unbelievable ride
comfort and handling is amazing...plenty of room for five passengers..
great value for the price
The staff was very helpful and friendly. The vehicle was great, it had a little too many miles for the asking price. I offered a price on it and they countered, but still not down to what I think it was worth. We couldn't make a deal, but the overall experience was good.
2018 RAM 1500 Big Horn Review
Great truck
by Jackie B from Sobieski WI
March 17, 2019
5
We love our new truck, it’s very comfortable. We haven’t had it that long but so far we love it!! It drives very nice and for a diesel is really quiet!
Angie helped us out so much. We had trouble deciding on the vehicle we wanted. When we did finally decide she made sure to do everything in her power to make sure we were taken care of! This was my very first time getting a brand her car and I would recommend her to everyone!! Overall great experience and can't thank her enough for making sure we left as happy as can be!!
2018 RAM 1500 Sport Review
So far so good... first truck and I love it.
by gfglittergirl from Wittmann, AZ
January 24, 2019
5
This is my first truck and I’m happy so far. I’m thrilled at theft t that there’s no touch screen and the back up camera shows in the rear view.
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 RAM 1500 Big Horn Review
Very nice truck
by Timbo from Ripley wv
February 10, 2019
5
Truck has everything we were looking for and then some,it was far more than expected it to be, very roomy and comfortable,quiet inside,a very enjoyable experience
Vehicle available to be shipped to your home. Contact
the dealership for details.
2018 RAM 1500 Laramie Review
Fantastic gas mileage!!!
by Deewa63 from Belton, SC
January 29, 2019
5
I went into a dodge dealership "JUST" to look at a special deal this dealership had on a 2018 RAM 1500 Tradesman.
So I'm checking it out took it for a test drive and then I fell in love with this truck!
I purchased the truck as soon as i got back. This one has the V6 Ecosystem Engine and the 8 speed transmission.
I took her for a trip to Virginia and I got now get this, 31 mpg!! I'm talking freeway and I get around 24 mph just driving around local.
This is a $31K truck that I bought for $23K and it's not loaded with all those electronics which is great for me. I did not want the HEMI engine because of the gas Mileage and I dont need to tow a backhoe just my boat.
The interior is plush with very nice cloth seats. Everything is within reach and you can see the gauges with ease.
You have 4 doors with a full comfortable rear bench seat for 3 people.
Up front there is a jumper seat between the driver and passenger.
Outside you have the 6.5 foot bed which is also spray coated.
It's also comes with a tow package with both types of plugs for different trailers.
It's a great truck and I highly recommend her for anyone looking for a new truck!
We had a scheduled maintenance done on our 2015 Traverse, which we leased from Greg Bell. The service department was great and the work was done quickly. We have done business with them for several years and would recommend them to family and friends.
2018 RAM 1500 Big Horn Review
Rides like a car not a truck
by Iron Mike from Philadelphia, Pa
March 15, 2019
5
I’ve waited a long time to buy a truck and I’m happy I did. Very pleased with our Ram 1500. Looking forward to enjoying it for many years to come.
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