I absolutely loved the customer service I recieved. We drove 1.5 hours mainly, because Shaunelle was super friendly on thr phone. When we got there the car I wanted was upfront, cleaned and ready to go. The next day when I came to pick up my car it was again ready, oil changed and fueled up. It was a great way to start. I love my Rogue. She drives amazingly and fits me perfect. Our next vehicle in a year or so we will come back here.
I have never owned a Dodge before and have never shopped at Gene Steffys, but that has all changed. The experience was awesome. My salesman Jeff Mortensen was awesome to work with. I never once was put out of my comfort zone. Kathy was great to work with as well. Thank you all!!
What a great experience. I loved the no nonsense approach. I stopped by the Fremont dealership to inquired about a vehicle at their Columbus store and they had it in Fremont the next day. Got the deal done quick. After my test drive our deal was done in less than a half hour. Ed was great to work with. It was great to have the owner, Gene, come out and chat for a few minutes. I visited dealerships in Omaha and Blair but they could not match the great experience I had at Gene Steffy Chrysler Jeep Doge.
What a great experience, friendly, and knowledgeable staff
by Jeeps forever from DealerRater.com
November 2, 2018
Gene Steffy Chrysler is an awesome team to work with. From Sales to finance they are committed to providing professional service above and beyond what's expected. They make you feel like one of the family and make sure you are happy with your purchase.
Miss Shaunelle was great . I was interested in three trucks and she showed and explain everything about them. Then she ran the numbers on all three to help me out to decide which one would work for me.. she even double-check make sure I got all the rebates I qualified for . She was very nice and knowledgeable . Even all the other salesmen that wasn't helping me greet me with smile and a friendly handshake.. Miss Kathy in the finance explain all my options answered all my questions she was very nice and knowledgeable as well... thank you all for a pleasant visit and selling me a beautiful truck..
Once again I stopped into dealers closer to my home, new and previous dealers but ended up with a new truck again from Gene Steffy. The other sales people did not want to listen to what I wanted. The sales lady at Steffy's listen to what I wanted and ordered me the exact truck I wanted.
It???s always a pleasant experience bringing my Jeep into Edwards for service. There is always someone available right away to help me. The people in the service department are kind and knowledgeable. The waiting room is always clean and the wait time is usually less then what they said it was going to be.
My new Jeep wouldn't run after short drives it would shut off and not start. Baxter Jeep Kept my Jeep 2 times total of 12 days and putting over a hundred miles on my vehicle Baxter wouldn't fix the problem.Edwards diagnosed problem in half hour, Chrysler publications (Jeeps repair site for Chrysler) s18080000124 star online publication. Ordered my parts for the new Jeep had it repaired and up and running. The problem is fixed and I'm happy to say I will take my Jeep to them in the future.
The sales team, Adam, and Teo were a pleasure to work with. Adam had exceptional product knowledge and was very helpful delivering the vehicle. Teo was helpful having all the paperwork in order so the process was expedited.
Get place to shop wonderful people! Always a fun atmosphere when I am here! Have a great selection also! Adam Phillips pry the best salesman hands down in the world! Denny Kelli Brock and Teo along with Greg are great to!
I was shown several different makes and models of the vehicles that I was interested in. We went on a few test drives, and had all my questions answered. Everyone I worked with was very knowledgeable and extremely helpful. I will definitely recommend more people to this dealership.
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