Came from Knoxville TN to purchase truck I saw on cars.com my salesman was Sam Hughes and he was very helpful in getting everything set up so when we came to pick the truck up everything was ready and he even took care of getting the windows tinted for me. Would definitely purchase from them again.
Erik Brown was very knowledgeable, friendly, and personable. He showed us what we first asked about but he listened to our comments / wants and showed us a vehicle that fit us and we ultimately purchased. He showed us the different features of the vehicle and assisted us in setting up items we weren't familiar with. Gary(used car sales) and Dan (financing) were also extremely helpful & friendly. Gary worked with us to come to terms we were satisfied with and Dan provided options (one that I chose) to provide better future service. The only reason I didn't rate the Buying Process as excellent was because your computer system was up & down and it took 2.5 hours to get the paperwork completed.
After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
My name is christian Cantrell I have been in the market for a used truck so I came in and Austin craft helped me so much he was so friendly and polite really felt like he cared what I wanted and told him and I we were able to talk and work out a great deal
Everyone was very helpful and my service advisor was very pr
by Dallas4285 from DealerRater.com
December 4, 2018
Jus a good friendly place to go for any kind of service from just getting your car inspected to make sure everything is working properly to oil and rotates to major service work. What every you need they will do. I???m always pleased with them
Everyone here made my first time car buying experience wonderful! The customer service is outstanding and you can tell that they really care about their customers. Will definitely recommend to everyone I know!!
Good atmosphere and helpful employees. Jace Weiss was our salesman and did a thorough job explaining the features of the Ram during and after the test drive. I feel he did his best to get me the best deal. He wasn???t pushy like most salesmen. Would do business with him and Landers McLarty again.
The folks at Landers Mclarty CDJR provided a perfect buying experience. Sales staff were courteous and attentive to our needs. The staff provided us a no-pressure environment from our salesperson up through the financing manager. When we had questions about the options on our used 2016 Ram2500 we were escorted to the service department where they answered all our questions. We got a great deal on our truck and they gave us what we asked for our trade. Top notch dealership, thank you Julie Gallow and all the folks at Landers Mclarty CDJR.
I bought a new Escape in Minnesota and the dealer there had screwed up installation of a new wiring harness. I set out for Alabama and had trouble all the way. Woody Anderson's service dept. found the problem, fixed it and were SO SO helpful. I wish I could take it to Alabama for all my service.
We just purchased our 3rd truck from Billy Ray Taylor Auto Sales. Our salesman K.C Pickett was more than great, he was not only professional but also personable finding what we wanted and needed for our son that fit our sons budget. K.C comes highly recommended! From the moment we stepped on the lot til we signed papers was a comfortable and wonderful experience. Thank you K.C.
I bought a 2015 Lincoln MKZ from Denise and returned to buy a 2016 from her. Her ability in making me feel comfortable and assuring me my needs were met was her main concern, impressed me. I felt when I left there I had gotten the best car deal I could have gotten. regardless of dealership.. I feel like I can call on her at anytime and she'll be there to help. In fact it's happened on several occasions. She's someone I trust unconditionally.
Was helped by Mark Shaw, told him upfront don't waste my time and I wont waste yours. He didn't, traded in a truck and was out the door in about two hours total, pretty fast for a busy Saturday. The longest part was waiting on the bank to approve. Would recommend him to anyone looking to buy a used car or truck, he was very helpful.
K.C. (Kyle) was very helpful and explained the purchasing process very simply and matter of factually. He was courteous and respectful and eager to do what it takes. I exchanged emails with him for awhile before going to the lot. I made an appointment with K.C. so he would know I was coming and be available and have time for me. K.C. had a couple or three trucks for me to look at that was based on my email feedback. The test drive process was very easy and quick (or as long as I wanted). Took about an hour or so to start the approval process but that was including my test drives. I was hoping to get it all done in about 3-3.5 hours and took about 4.5 but that was no fault of K.C.'s just the time it takes. I strongly recommend to use K.C. anytime you are looking for a vehicle. He will show you respect and no pressure.
K C really did what he said he would do. Very honest and upfront. He was very good at communicating things with us. He has won a customer for life.
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