I live in Wichita Falls, TX (1 hour from Graham) and own a 2014 Dodge Challenger SRT8 with radio/GPS issues. Patterson Dodge in Wichita Falls has had my vehicle in their service dept. twice for a total of 10 days and could not help me. Their service representatives were very nice, but still, honestly, feel like they did not TRY to help me. Luckily, my daughter just moved to Graham, so on a whim I asked Worthington Dodge (Sam Reid) to take a look. What an awesome young man!!! He TRULY took the time (several hours) to try and diagnose the problem. Sam was not able to diagnose the problem. Instead of wasting my time and his, he initiated whatever it takes to just replace the radio. An SRT8 is not an inexpensive car...you expect everything to work correctly. From now on I WILL NOT HESITATE TO MAKE THE 1 HOUR DRIVE TO GRAHAM to have Worthington Dodge service my car. Thank you Sam!
I have purchased all of my vehicles from Bailey Auto Plaza and have had a great experience every time! Everyone in the dealership is helpful and makes you feel welcome. Their service department is always prompt and makes sure that you are taken care of. Will definitely be back.
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