I bought my SUV at Castle. Excellent service from the beginning until delivery of my vehicle. FREE oil changes, FREE hand car washes and a very knowledgeable staff from the show room floor to the service department has me and my husband very happy customers!! Thank you Castle for all you do for us!!
Scheduled a Saturday appointment to have my vehicle serviced and I called the day before on Friday because I decided Friday worked better for my schedule. Nick received my call and told me to come right in. He reviewed my request, serviced the vehicle, updated the factory recalls and kept me updated on the process. Fixed some door trim by hand and just took care of my vehicle. He was proficient and professional and treated me like a superstar! Most importantly I felt like a valued customer and I felt like he appreciated my business.
My car buying situation was different that any other time, Gary and Matt were great and extreme professional and cared about my Wife and my purchase of our new Jeep. They looked at many different cars with us and helped us choose the best option for us. I will come back to buy my next vehicle from these guy and will recommend them to my friends and family. Thank you again guys for all the help!
We were looking for a good used car for our daughter. Had an awesome time with Calvin with his help and Matt's we received a new addition to our Dodge family of vehicles at our home...Thank you so much !!!!!!
I drove over 70 miles to look at a used car at Fieldhouse Ford, it was worth the trip. My salesman Dave Schurman was fantastic. I would recommend Dave and Fieldhouse Ford to anyone looking for a new or used car
My previous review of Phillips Chevrolet was not a good one, I was new to this rating app and didn't realize that I had only given them one star. BUT THAT WAS DEFINITELY A MISTAKE!!! As a matter of fact, I'm driving a car that I purchased from them earlier this year (Chevy Malibu) and I do plan to go back in February for another car. They are absolutely THE dealership I would send my family and friends to buy a car! Please visit them soon for all of your car buying needs!
I truly can???t put into words how impressed I was with this dealership and my salesman, Adam! Adam was so attentive, patient, personable and thorough every step of the way. He truly made my entire experience easy and enjoyable. He treated me like a person and not just a customer, everyone at this dealership did. I had an awful experience at another dealership and after the incredible service I received here, I honestly can say I???ll never go somewhere else! I can???t recommend Adam and Napleton???s River Oaks dealership enough! Thanks Adam!
Salesman were very professional and made my visit well worth it. Adam Muhammad was my salesman and he went above and beyond to get the deal done with my knowledge of what I was trying to achieve when purchasing my vehicle. I highly recommend this dealership and I will definitely return when in the business of purchasing a new vehicle. GM Mo Muhsen is the go to guy to make it all happen! You guys rock!
Very pleased with the attentiveness of my sales person, Adam! He's down to earth and not pushy, I appreciate that he totally made my decision for a new vehicle about me. Happy about my purchase and my decision to stop in and shop with Napelton's team!
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