Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
I noticed a SUV on their website. I went down on a Mon morning to check it out & was apprehensive since this was my first Chevrolet purchase. Bobbi Blackburn took me out for a drive & put me at ease. I had other appointments that day so I left her my info & all the work everyone dreads at a car lot was done by that evening and papers ready to sign. They also worked to get me a great interest rate to help my credit score. I would recommend Bobbi & Volunteer Chevrolet to anyone!
I was looking for a specific Ram equipped with everything I needed to use it for a work truck. Rice had just 1 truck that met all my requirements. It was a white truck with the blackout package. I knew the moment I saw it that it was for me. Brian Myers went above and beyond to make my purchase a pleasant experience. I showed up 30 minutes before he was to get off work on a Saturday evening. He stayed with me and finished the sale before he left for the day. When I came in Monday to pick it up he had it gassed up and shined up. If you want someone to make your vehicle shopping an awesome experience then ask for Brian Myers.
This review has been a long time coming. I have bought 3 vehicles from Steve he has always been a great person to work with and has made the vehicle purchase a relaxed with no pressure purchase. My first vehicle was a nice truck and my credit wasn't the greatest. I kept it for a year and again traded it in for something more to fit my wants. I held on to this vehicle as well and made sure to make the payment on time as laid out by the financing Steve found for me. Less than 2 years later I just bought a dream truck from Steve and am still in aaaw of this purchase. I was sure to make my payments on all my previous purchases and have ended up with A1 credit scoring . I did many other things to help my credit but I feel it is also due to my purchases with Steve, I went from a 2006 Titan to a 2007 Silverado and am now in a 2015 Silverado loaded with every option. This truck is the nicest vehicle I have ever owned and I get compliments daily on it. I will tell anyone you are buying a used vehicle so don't complain if you find issues and needed repairs. I feel Steve and the crew try their best to get quality vehicles on their lot and strive to be a great place to purchase cars. I will say the newer they are the less issues you will find so be real. I thank you Steve for being there to help me grow in vehicles your patience and desire to be a service is great. What I love the most is the no pressure attitude , to anyone looking for a place to get a used car I highly recommend Steve. Just afterward don't get on here and complain on this and that problem, you are buying used be real. I by the warranty and if your vehicle qualify's I advise to do so as well. You get em with new cars so why not used ? I sum this up with thank you Steve and I will one day hope to bring my son for his first car to you.
If you do your homework on the car you want and they have what you want, do it! The best part was, the car was delivered to me! I felt like a baller when the car showed up in my driveway. Customer service was amazing. Best part, no pressure. Just me and my laptop, looking at all the cars until I found what I wanted. Just do your homework on the vehicle, you can't go wrong!!!!! Thank you all at VROOM........
Brian helped us tremendously with our purchase of our used Sorranto. We appreciate his attention to detail and especially his willingness to let us make our best decision. No pushing here! He came over on his day off to seal the deal and made arrangements for 2vehivles overnight while the car was being serviced. Thank you so much!
inquired about used car online. was informed an employee was considering it for his daughter. was later informed employee did in fact buy the car. It was a fun inquiry. I bought a similar car from a private individual later that same day. the online salesman was very professional and polite. I have bought from Reeder before. They have good quality used cars.
I had very specific requirements and Vroom was the only place that had what I wanted. They offered me blue book on the trade in and the purchase with no haggling. The car was as described. The lighting on their pictures was off so much I thought the interior was gray and not black. Luckily I'm fine with black. Customer service has been great. Delivery was fast. The car came with a white residue all over it, I guess the soap they use; I had to work hard to get it off. They delivered it to me in a public place with no gas. The fuel light was on. I wanted to drive around the parking lot and acclimate my self to the car but I felt immense time pressure to get to a gas station and as a result hit the road without even adjusting the mirrors. Kind of dangerous. Right now they are having a problem getting me the title almost two months after purchase; not sure if it's Vroom's fault but at least they are politely keeping me up to date and sending me a replacement drive-out tag since the first one is about to expire. As scary as it was buying a car online, I'd say overall it has gone well and I would recommend Vroom. Be aware that the contract forces you to give up your right to sue in court. You can opt out by sending a letter to Vroom's lawyers in New York.
Rashid was very easy to work with and made the process of buying a car very easy and he keeps you entertained while remaining professional
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