When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
The best car buying experience I’ve had. Randolph was no-nonsense, not pushy, and did everything I asked. He even filled the truck’s tank- twice: Once when I took it home, again when I brought it back in for requested work. Highly recommend this dealership and especially Randolph!
Excellent dealership with AWESOME customer service...Very informed about the vehicles they have on there lot....Very friendly and nice, not pushy !!!!!!!!!!!!!!!!!.......Most salesmen are a pain in the butt and aggravate you as soon as they open there mouth !!!...LOL.....There sale force are awesome and go with the flow...They listen and go out of there way to make you comfortable..............
We found the car online and contacted vestal Buick gmc. The response from Jordan was immediate and he was very friendly. Mike helped with the sale and he made the process very easy! The car was ready for us to take home when we got there.
Went to Parks to look at three specific trucks, all Ford???s, and got there right around opening time. Richard saw me and right away checked in to see how he could help. He was courteous, knowledgeable and honestly cared about my experience. The F150 I ended up purchasing was actually not at the dealership because it was taken out to help another customer in VA. Once Richard knew I wanted it he immediately made sure that the truck didn???t have another mile added to it. I was there until 5:30 waiting on the truck and the entire time Richard and the Parks??? team made me feel right at home and comfortable. I would highly recommend Parks not only for new cars but for your used choice as well. And go see Richard! He will take care of you.
I did come in with doubts on not being able to get the car I wanted. One of the sales person Adriana Diaz really helped me out and now i???m a new owner of a 2015 Dodge Charger RT. Do recommend anyone to come and check them out.
Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
Salesman John Samson was awesome. He got me into a dream vehicle that worked for me with payments lower than I expected. He worked really hard to make sure I was took care of and I greatly appreciate him.
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
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