From the moment I pull up to this service entrance each time, there is a service writer ready to help. They make my waiting room experience bearable each visit by recognizing me and asking me if I need anything (i.e., anything to drink or a ride home), and keep me informed as to why I am waiting so long, if that is the case. And if my wait is at home they call me when the car is ready; not waiting for me to call them. The car always feels so much better when I drive it home.
Okay, the bad news. Recently (June 2018) I was taking a long 3 day trip and needed to make sure my general maintenance (battery, tires, etc.) was in good shape. I received the usual wonderful service. However, on my trip, the radio did not turn on until I was near my destination. That was okay but it worried me that something was wrong and hoped I don't break down on the highway. When I returned home after my trip, my battery died 3 days later in my garage. Whew! Is there a way to check the battery life before a trip?
Aslan is hands down the best salesman we have ever dealt with! He???s extremely informative, knows his vehicles and how they compare to competitors. He???s not a pushy salesman at all, and has a great personality that makes car shopping so much fun!!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Couldn???t have been more pleased with dealership and with Brian Starkey, the salesman. Brian was very knowledgeable and courteous and went the extra mile for me in finding the right vehicle for me. I???m pretty hard to please but Brian made the process easy. He even took my calls on his day off to find me the right vehicle. Good person good salesman
We have known the Hudiburgs since we were in grade school. My mother played bridge with Jean Hudiburg for forty years. We enjoyed our experience and Tom Blackwell was very informative and made our purchase less harsh when spending that kind of money.
Kristen was very helpful and friendly as we made special arrangements for my truck with a camper to come and get my truck serviced. She kept in contact with me through text and calls to keep me updated on the progress of our service. She was very nice to work with.
Our overall experience was good, but there were a few areas that could be improved. Such as: parking, wait time to complete paperwork, access of vehicles (everything we wanted to look at was in another lot and it was time consuming waiting on them to drive each vehicle to the main lot, we finally went to the other lots to speed the process up), and ensuring plenty of gas in a vehicle to test drive it (we actually ran out of gas during the test drive and had to wait about 30 minutes to have someone deliver gas to us).
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