It was a pleasure purchasing a vehicle from JHC. They did everything they could to get me exactly what I wanted and they got me through the paperwork quickly. Jake my salesman was awesome and other staff members worked as a team when needed to get my sometimes difficult requests met. Expectations exceeded! I would recommend this team anytime.
We recently bought a CNG truck from Morris Auto Sales and they have provided beyond excellent service. We are new to CNG systems and have had several questions. Everytime we call they are more than happy to explain the system. They are knowledgeable and friendly, definitely not pushy and very patient with us and our questions. They even offered to stand behind their vehicle if anything were to go wrong once we went home. We have been thrilled with the benefits of CNG so far and are happy to recommend their dealership.
Gerard helped make what has previously be torturous experiences a pleasant one. I dreaded purchasing a car expecting the same old same old. I was pleasantly surprised. There was no high pressure sales tactics. I bought a great car and hopefully a salesperson I can rely on for each car purchase from here on out.
My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
Our salesman, Sean Connelly, and our finance man, Grant Geer, were great! There were no high-pressure sales techniques or "arm-twisting" with either of them. They were engaging, professional and just the perfect people to get us into a new car.They were willing to wait for us to decide what we needed to do without bothering us with phone calls or texting pressure. I would highly recommend both of these men to anyone purchasing a Toyota. JIm Norton Toyota is THE place to go for your new car!
They have a Theater room for you if your getting your car serviced..a kids room.. vending.. free coffee and hot drinks.. water... comfortable environment... friendly people great sales people Dwayne Givens was honest and easy to work with on helping me finding the right car for me and my budget and desire.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
I was shopping for a used Chrysler Town & Country Van in excellent condition that had a 6-way power seat on the front passenger side and was white on the exterior. This particular model was very hard to find and CarMax only had about 4 of these nationwide out of about 340 Town & Country vans that they had in stock. I found one on-line that was in Texas that I liked. I contacted Brian Bricken and he started the process of having this particular van transferred to Tulsa. He called and let me know when it was here and ready to test drive. Brian was very easy to work with during the entire process. I test drove the van and liked it. Then I went through the actual buying process at CarMax which was quick and painless. Once I bought the van I took it to Christian Brothers Automotive on 81st street and for $99 plus tax they did a very thorough inspection and only found a few minor things that they recommended to be fixed. I then made an appointment with the CarMax Service Department and Bob helped me through that process. He gave my an appointment to bring the van and have their tech go through my short list of things that needed fixing. They replaced all the windshield wiper blades. They purchased and installed a rechargeable flashlight that was supposed to be in the van. They they ordered a plastic threshold to replace on that was slightly cracked. They also replace a piece of weatherstripping that had a minor tear in the black rubber. I am very pleased with my entire CarMax experience. Now I understand why there are so very many vehicles running around town with "CarMax" emblems on the rear of the vehicle. The next time I need to purchase a vehicle I plan to go on-line and see what CarMax has to offer.
The salesperson was very accommodating and easy to work with. The car was delivered from California in four days but had to wait an additional eight days for title transfer. Thankyou Oklahoma! Picking up the vehicle was fairly easy and the staff was professional and congenial. The vehicle was everything that was promised and I would definitely recommend them .
WE HAD NEVER EVEN CONSIDERED CARMAX UNTIL I WALKED THROUGHT HE LOT AND SAW WHAT THEY HAD. GEORGE AND TYLER WERE A DELITE TO WORK WITH AND EXTREMELY ACCOMODATING. I HAVE BOUGHT A FEW CARS IN MY LIFE AND NEVER HAD IT GO AS EASY AS IT DID. THANK YOU FROM BOTH MYSELF AND MY WIFE. IF I EVER NEED OR WANT ANOTHER CAR CARMAX WILL BE OUR 1ST AND MORE THAN LIKELY ONLY STOP. THANKS AGAIN GEORGE HUNT AND TYLER IN THE TULSA STORE. STEVE & JEANNE
I had to use them because they were the only ones who had my exact car I wanted. Their price on the car they sold me was about the same or higher than similar listed vehicles, but their trade-in offer was half or less of blue book.
Had a great and easy car buying experience, salesman was helpful and friendly
Would definitely recommend to family and friends
Love the vehicle we purchased
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