Used cars for sale near Rapids, NY

Mike and his team in service are amazing. Great at getting you on even when they are busy, always fair and keeps you informed with what is going on

Love the car....I have 2 concerns. First, the driver's seat is not comfortable (this is my wife's car) ....the other seats are fine. This is weird. We have the all wheeled drive version. It loves gasoline !!! My Toyota Corolla gets 38-40 mpg with a smaller but peppier engine. This HR-V Gets between 25-28.....not sure why. HOWEVER. This car drives like a dream... VERY SMOOTH. Love the car !!!

Great overall performance on the part of Joe Basil Chevrolet,service advisor Mike Witmer was knowledgeable and delivered the car as promised.

The service is simply excellent. From the ease of getting an appointment, to the way they explain what you need and accommodate you while you’re waiting, the whole experience is as good as it can be!

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

Orleans Ford is my go too dealer. I bought 3 new trucks and 1 new car. Very satisfied of sales ,service and management. Just picked up another new 2024 F350 Lariat, Sam Busch was My Salesman. The man is very knowledgeable of the products they work with. Also the service department is the only place that I bring my trucks for my maintenance they do an excellent job. Thank you Orleans Ford for making my truck trade-ins easy. Bill Kessler , Newfane Ny.

Have had it for a couple of weeks. I just filled the fuel tank for the first time today. I have put about 600 miles on it on one tank of gas. Have plugged it in every night after I have driven it. I love it!

The Joe Basil Dealership salesman was awesome, wasn't pushy and heard what i needed in a car. drove a car loved the car, thought about it overnight but the car sold before i could get back. Salesman called me right away and advised of the sale and that he would look into see if they had anything else i was interested in. Always pleasant and a smile.

First off I would like to say that I am a huge car enthusiast who has owned many different cars in my 60 plus years. My most recent cars have been a 2017 Honda Pilot, 2022 Honda CRV and 2023 Toyota Highlander. The Pilot was nice but the CVT transmission drove me nuts with the way it jerked and shifted. The 2022 CRV was also nice but the electronics and bluetooth connectivity were SOOO bad!! The FWD Highlander with new turbo engine was a huge disappointment. I felt unsafe on curvy two lane roads.....like it didn't feel like it was gripping the road properly. It also had terrible turbo lag that was highly frustrating and dangerous feeling. When I would push it hard to get it going, it would almost skid out once it got going. The wireless apple CarPlay was its best feature but generally speaking the electronics were a nightmare and required a subscription to work best. You had to push multiple things to get to your radio and it was all so poorly designed. I had been having severe buyer remorse with the Highlander and started looking again. I drove a RAV4 and it was too underpowered and buzzy for my liking. Also drove a new Mazda CX-50 but was having a hard time spending the dollars on another new car since I would be losing on the Highlander trade. Long story short, we purchased a 2019 Kia Sportage EX for my college aged daughter in 2021. It was affordable, had good reviews and a longer warranty than everything else. She has loved it!! Turns out we have not needed the warranty even one time in these past two years. Only simple oil changes and tire rotations. She's away this summer so my husband and I have been driving her car periodically. During these drives, I decided I like her car so much, that I traded my Highlander for a certified pre-owned 2020 Sportage SX Turbo! I am SOOO thrilled with my decision!! The build is heavy and solid, visibility is incredible and driving it is SO much FUN! Feels like you're driving a Mercedes or BMW but at an extremely affordable price. The controls are so simple that I've not consulted the manual more than a couple of times. Everything has its own button and, although the car is loaded to the brim with every option you can imagine, it's all so easy to navigate and use. Kia made a winner here and I hope they continue on this path of using quality materials and easy to navigate electronics. If so I will be a loyal Kia fan forever!!

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again

Like the look and has plenty of power we have the v6 option The interior is very comfortable with all the bells and whistles you can appreciate. We traded in a Liberty and the ride is so much smoother.

The car does not drive well when there is snow on the road. And the tech did not reset the car when I had the oil changed.

I am very happy with my purchase. I already owned a 2018 CX-5 and it never gave me any problems so I had no qualms about purchasing another Mazda. I went with the CX-50 Turbo Premium Plus for the horsepower and the extra perks (i.e. automatic folding mirrors, and I like that the side mirrors also turn down to see the curb when parking, front AND rear cameras, panoramic sun/moonroof, speed display in windshield, heated and ventilated cooling seats, and a 12-speaker Bose Stereo system). I love the extra power of the Turbocharged engine that my CX-5 doesn't have. The things I don't care for: 1) the retractable cargo cover (a $250 addl charge) doesn't attack to the lift (like my CX-5 does. It's much more convenient if it's attached so there's no pulling it out each time you need to put something in the trunk; 2) I don't like that I have to turn off the automatic shut off of the engine at stops and that I have to turn it off every time I get in the car. I'd like there to be an option to turn it off indefinitely unless and until I want to turn it on; 3) I would also love it if the driver and front passenger seats raised a bit higher. I'm not short but I would feel more comfortable if the seat height lifted another couple of inches. Overall, I really love my car. The steering is tight and the ride is more comfortable than I expected, and the inside of the cab is quiet and the stereo is premium. The seats are attractive with the light colored stitching to accent the seats. Because of all the features in my model, I got a lot of bang for my buck as opposed to a more expensive car costing $20K more for all the same features with Mazda reliability as well as more reasonable/affordable maintenance costs. I had a BMW several years ago and, once out of warranty, the maintenance is ridiculously costly. Additionally, the service department at the dealership where I purchased my car is top notch and the transparency for maintenance is appreciated! In the last 7 years of owning a Mazda, I have never had a bad experience.

They had the truck that I was looking for. Jay, my Salesman was great. Took the truck for a ride and there were a few issues that needed to be taken care of. He got that taken care of with a price that I purchased the truck. I would Highly Recommend in purchasing a vehicle from Orleans Ford.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Orleans ford gave my wife such a great deal on her trade in she ended up purchasing a 2025 f250 roush. Loves everything from the good deal on the trade in, our sales person Richie and we have been buying trucks thru Orleans Ford for years and there service team is outstanding too, very little issues over the years but always in and out problem resolved. For some of the nicest trucks around and normally plenty of trucks to choose from.. New or used great place we'll be back again.

We special ordered a Jeep Galdiato Rubicon in 2021 and loved it. Our only problem was it didn't leave much space in the garage. We decided to trade it for a special ordered Jeep Wrangle 4dr. RubiconX. This new vehicle left us with 34 more inches of space in our garage. We still have our 2021 Jeep GrandCherokee Trailhawk as our long trip vehicle. 2 never gave any problems accept with the Aux, battery after 3 years of own

We purchased a 2026 Subaru forester from Nick and Sam at West Herr. Excellent customer service! They took all of our needs into consideration and created a deal that was perfect for us! Pricing was very fair to us, everything was explained in detail and we love our new car.

Oil change service pretty good 1 hr . 8 qt. Oil and filter. Cost me $120 . Might be back ? Average experience overall.

I know that here in Northern California, Buick isn't a very popular brand, but that means I was able to get a stunningly good deal on my new '23. I traded up from a low mileage '18 Buick Encore (not GX), and at the time of the transaction, it had a remarkable trade value. My dealer did a outstanding job on pre-sale prep and delivery. My sales rep answered my every question. I enjoyed the prior vehicle, and feel this new one will give me the same kind of driving experience. My added safety feature is the front accident/pedestrian avoidance and lane keep assist. I haven't had to use either yet, but feel good about having them aboard. This Buick strikes me as a hidden gem, full featured but still available at a price point that blows the other comparable Asian built imports out of the water.

Great experience, gave them a price range and they were able to meet it! Ema was fantastic and able to answer all my questions.

It’s a great practical car. No frills, reliable, and spacious. Very efficient given its size and space. Is it going to win any competitions for speed and luxury? No. But will it get you from A to B with a bunch of space, slowly sipping on gasoline? Yes!

The service advisor who I talked to at this location was one of the best if not the best. Extremely friendly, knowledgeable and honest. Thank you Lourie

READ PLEASE I love my Terrain. DO NOT get the 1.5 L. My engine has barely made it over 100,000 I have had $6k of repairs in less than a year. Things keep going wrong now. I had NO issues before. Catalytic converter went out 75-85k miles. My turbo was just replaced. Just beware of this type of engine… every mechanic that worked on it shared this is not uncommon for this type. I would definitely get another terrain but not the 1.5!

I just had my 2025 Subaru Outback ( also known as Gladys) serviced at West Herr Subaru. I highly recommend taking your Subaru here, I got an appointment right away, service was quick and everyone involved was so helpful and friendly . Big shout out to my service manager Jim !

The heater in my truck stopped working. They were able to take me in without an appointment, figure it out, fix it and have me back on the road again in a short period of time. I didn?t lease this truck from here, but have in the past. I feel their service department does a good job when I?ve needed help!

My wife and I bought a 23' Jeep Compass Limited with 15K miles. We were looking for something small but also a vehicle that could offer 4x4. My initial impression of it at the dealership was that it has an awesome exterior paint color (granite crystal) and black wheels to compliment it. The car drives great on the highway and city. It's a very comfortable ride and the car can turn on a dime! I am currently averaging 30 mpg while commuting to work each day. I have noticed the car will sometimes have difficulty up shifting. As long as I apply more gas it eventually gets over it. Not a big deal for me as my last vehicle would do the same thing. The rear view camera is nice on the Compass, however it is completely useless at night. Overall we are very happy with our purchase.

I have had the best experience since buying my Jeep from crazy cheap cars. I drive almost an hour anytime I need service because of their good prices, communication and honesty!

In December, 2025 I purchased my Chevrolet Equinox from Bennett Chevrolet in Egg Harbor Township, NJ. I was very pleased with my salesman, Jon DeNick the process was quick and professional. I just love my new car and would recommend this car to anyone looking for comfort and safety!

I recently purchased a late-model used car from Basil Toyota that I found while shopping online. I live in Rochester and liked the car enough to make the drive out to Lockport to check it out, along with my wife and mother-in-law. We were greeted by Rob Fraiser upon entering the showroom. Immediately, we were made to feel at home and at ease. He was straightforward and personable. I never felt any buying pressure, and he stressed that he wanted me to feel comfortable with the possible purchase. Questions were answered directly and honestly. When I inquired why this car was being offered with so little mileage, and the answer was in question, Rob immediately left to acquire an answer from his service manager. A test drive was set up, and not knowing the Lockport area, Rob suggested a route to take that would give me a 20-minute drive at different speeds and traffic situations to get 'a feel' of the car. A deposit was put down, and we met the following Saturday to complete the sale and take delivery. It was a very busy sales day for Basil. Even so, Rob made sure we were comfortable and informed during the waiting period to complete the purchase process. All questions and concerns were promptly and professionally answered. I left with my new ride and felt like I had connected with a genuine nice guy.

I purchased the titanium awd edge which came with 20 inch wheels and the ride was a bit rough. I had a 2016 with 18 inch wheels and it was very smooth. I found a set of 18 inch original ford wheels, purchased new tires and now it rides like a dream. It´s quiet, handles well, the interior is a bit dated, but has all the tech and safety I need. I compared the X3 and Q5, but the Edge had a lower price and was loaded. Not a single problem since I bought it, just regular service and one recall that was fixed while I waited at the dealer. I highly recommend it.

I love my Chevy Trax I bought it in 2023 its a 2024 it drives good get awesome gas mileage drove from Oregon to Oklahoma and back and one more time to Oklahoma no brake dows yes its lower to the crowd but for me its perfect to get in and out It has a lot of room in back seat and back of car for shopping It only hat one problem the Moniterscreen whent out but the Recall fixt it

I bought my LTZ as a Certified Pre Owned, already 5 Years old. I have driven it for 3.5 years and just had to pay for my first Repair - a broken motor mount. It is quiet, smooth and comfortable. I am 6' 4" and go 250 lbs so space and comfort are paramount for me, and I could not be happier.