Used cars for sale near Rapids, NY

Great overall performance on the part of Joe Basil Chevrolet,service advisor Mike Witmer was knowledgeable and delivered the car as promised.

ISSUE WITH SUNROOF CLOSING, NEW ONE PUT IN SAME PROBLEM. IN COLD WEATHER SEVERAL DOORS WOULD NOT LOCK AT ALL. AT FIRST I THOUGHT THEY WERE FROZEN THE DEALERSHIP IS STILL NOT SURE WHY THIS HAPPENED. I WAS UNABLE TO DRIVE IT WHEN THIS OCCURRED. JUST HAD THE IGNITION REPLACED - CAR WOULD NOT SHUT OFF. I REALLY LOVED THIS CAR THE SUNROOF IS HUGE, MY FIRST NEW CAR, IT IS A LITTLE SMALL IN THE BACK SEAT FOR PASSENGERS BUT NICE, I LOVE HAVING A HATCH AND NO TRUNK TO MOVE THINGS IF I WANT. I HAVE ALWAYS WANTED A JEEP AND I ABSOLUTELY LOVE THE 4 WHEEL DRIVE AND OPEN FEEL OF THIS CAR. IT DOES VERY WELL ON THE HIGHWAY. THE REAL ISSUE I AM HAVING IS WITH CASTLE JEEP/ RAM IN NAPERVILLE,ILLINOIS COVRING THESE ISSUES WITH MY 100,000 MI WARRANTY.

Mike and his team in service are amazing. Great at getting you on even when they are busy, always fair and keeps you informed with what is going on

We bought it in 2023 just off lease as a CPO. It’s been a great vehicle. We love it would buy another one in a minute.

The Joe Basil Dealership salesman was awesome, wasn't pushy and heard what i needed in a car. drove a car loved the car, thought about it overnight but the car sold before i could get back. Salesman called me right away and advised of the sale and that he would look into see if they had anything else i was interested in. Always pleasant and a smile.

I bought the 2019 dodge ram warlock in fall of 2019. It’s the beginning of 2025 I have 116,000 miles, and I have NEVER had any major technical, mechanical, electrical issues at all. It has to be the most reliable vehicle on the market. I love this thing

Great experience, gave them a price range and they were able to meet it! Ema was fantastic and able to answer all my questions.

Owning a Jeep is more than just having a car — it’s a lifestyle. The rugged capability, the open-road freedom, and that unmistakable Jeep spirit make every drive an adventure. Whether it’s tackling trails or cruising through town, my Jeep delivers power, comfort, and pure fun every time. Once a Jeeper, always a Jeeper!

The service advisor who I talked to at this location was one of the best if not the best. Extremely friendly, knowledgeable and honest. Thank you Lourie

Whoever designed my 2919 Buick Encore was the best of the best. My wife and I love this car so much. I’v had a lot of cars over the years this one is the best. It is a great car and I love driving it.

Antoine Ibrahim went above and beyond to make sure I was completely satisfied with the vehicle I leased. I will definitely seek his assistance on future leases.

READ PLEASE I love my Terrain. DO NOT get the 1.5 L. My engine has barely made it over 100,000 I have had $6k of repairs in less than a year. Things keep going wrong now. I had NO issues before. Catalytic converter went out 75-85k miles. My turbo was just replaced. Just beware of this type of engine… every mechanic that worked on it shared this is not uncommon for this type. I would definitely get another terrain but not the 1.5!

Orleans Ford is my go too dealer. I bought 3 new trucks and 1 new car. Very satisfied of sales ,service and management. Just picked up another new 2024 F350 Lariat, Sam Busch was My Salesman. The man is very knowledgeable of the products they work with. Also the service department is the only place that I bring my trucks for my maintenance they do an excellent job. Thank you Orleans Ford for making my truck trade-ins easy. Bill Kessler , Newfane Ny.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

They had the truck that I was looking for. Jay, my Salesman was great. Took the truck for a ride and there were a few issues that needed to be taken care of. He got that taken care of with a price that I purchased the truck. I would Highly Recommend in purchasing a vehicle from Orleans Ford.

I purchased the titanium awd edge which came with 20 inch wheels and the ride was a bit rough. I had a 2016 with 18 inch wheels and it was very smooth. I found a set of 18 inch original ford wheels, purchased new tires and now it rides like a dream. It´s quiet, handles well, the interior is a bit dated, but has all the tech and safety I need. I compared the X3 and Q5, but the Edge had a lower price and was loaded. Not a single problem since I bought it, just regular service and one recall that was fixed while I waited at the dealer. I highly recommend it.

Quick, excellent service. Thank You. Very Good! Will be back for next service. Thanks again

My 2025 Chevy Colorado is fun to drive. The ZR1 engine has plenty of power considering it’s a four-cylinder engine. I am very much a person who prefers an eight cylinder when it comes to a truck. I was pleasantly surprised when I drove this truck with a four-cylinder engine. This truck has a lot of power and get up and go, especially when it comes to passing other vehicles. My firstb experience at passing in a vehicle in his truck surprised when I hit the gas and I wound up surging forward in my seat. The interior of the truck is very comfortable and ete appealing. The instrumentation panel is easy to read. So far the truck is very dependable

I have had the best experience since buying my Jeep from crazy cheap cars. I drive almost an hour anytime I need service because of their good prices, communication and honesty!

I have owned products for over 40 years, and this is the best vehicle that I had purchased! It rides smooth, excellent gas mileage, and a lot of room.

The service is simply excellent. From the ease of getting an appointment, to the way they explain what you need and accommodate you while you’re waiting, the whole experience is as good as it can be!

New 2 weeks ago today. This car is not intended for family vacation. I use it as a daily driver a 100 miles round trip. I got the mid-grade trim package heated seats moon roof. it has a small gas tank 13.9 gallon. I question the MPGs as advertised but its ok at 27 mpg all highway. It will fit 4 people but i believe Ford didnt intend for it to be a vacation car but a general purpose of getting back and forth to work car.So far so good only time will tell.

I recently purchased a late-model used car from Basil Toyota that I found while shopping online. I live in Rochester and liked the car enough to make the drive out to Lockport to check it out, along with my wife and mother-in-law. We were greeted by Rob Fraiser upon entering the showroom. Immediately, we were made to feel at home and at ease. He was straightforward and personable. I never felt any buying pressure, and he stressed that he wanted me to feel comfortable with the possible purchase. Questions were answered directly and honestly. When I inquired why this car was being offered with so little mileage, and the answer was in question, Rob immediately left to acquire an answer from his service manager. A test drive was set up, and not knowing the Lockport area, Rob suggested a route to take that would give me a 20-minute drive at different speeds and traffic situations to get 'a feel' of the car. A deposit was put down, and we met the following Saturday to complete the sale and take delivery. It was a very busy sales day for Basil. Even so, Rob made sure we were comfortable and informed during the waiting period to complete the purchase process. All questions and concerns were promptly and professionally answered. I left with my new ride and felt like I had connected with a genuine nice guy.

Too early to be sure of reliability, but my previous 4 subarus were great. I came here to say how much I like this new purchase, a used '24. Great cruise features. Good power & performance (2.5L) so I'm happy with the CVT. I just love it. They're still a bit lighter and noisier than the outback/legacy versions.

We purchased a 2026 Subaru forester from Nick and Sam at West Herr. Excellent customer service! They took all of our needs into consideration and created a deal that was perfect for us! Pricing was very fair to us, everything was explained in detail and we love our new car.

this car its the best in rain , dry , all around comfort drives smoothly very safty i cannot ask for more very happy and will buy another one ones im ready i had mine feo 6 years and had no problems with it

The car does not drive well when there is snow on the road. And the tech did not reset the car when I had the oil changed.

We own two 2018 Compass'. We have bought 3. We bought a 2007 brand new. It was a great car for 10 years and it got totaled. My wife currently drives a 2018 Compass and I just bought a second 2018 Compass yesterday. She drove a 2017 Ford Escape for while and didn't like it so we went back to the Compass. These are not without there issues. My wife's transmission started to get a hard shift last summer at around 55k miles. We had the trans fluid changed and currently at 65k no issues, no hard shifts. The dealership says that it is a "life time fluid." I don't agree. Find a good mechanic and have the trans fluid replaced every 30k miles and you should be fine. It cost much less than the one thousand dollars the dealership wanted to change it. I've also heard that the 2.4 liter Tiger Shark engines eat oil. We've own my wife's car for 3 years now and have not noticed any oil consumption. It's our travel car, and my wife travels a little for work so it puts on the miles. Smooth ride easy to drive for long trips, a little wind noise but it's not bad. The interior is nice. It actually has just a little more cargo space than the Cherokee. Infotainment is okay just a few quirks that I don't like but nothing major. The sound system is in my opinion one of the best. They changed the body style in 2018 and I think it's a really good looking car on the outside. The one I just bought is white with a black roof and blacked out badges and rims. Overall it's a great car and they are affordable. Do you research and make sure it's got a good service history. Best of luck!

I just had my 2025 Subaru Outback ( also known as Gladys) serviced at West Herr Subaru. I highly recommend taking your Subaru here, I got an appointment right away, service was quick and everyone involved was so helpful and friendly . Big shout out to my service manager Jim !

Amazing car for the value! Looks great and drives even better. I'd recommend this car for family as two car seats fit perfectly in the backset :)

"I had an outstanding experience purchasing my vehicle at Basil Toyota. From start to finish, the process was seamless, transparent, and entirely stress-free. The sales team(Zach, Frank, and Ryan H.) were professional and attentive, taking the time to answer all my questions without any high-pressure tactics. I truly felt like they prioritized finding the right car for my needs and budget. If you are looking for a dealership that values honesty and customer satisfaction, I highly recommend visiting Basil Toyota."

It’s a great practical car. No frills, reliable, and spacious. Very efficient given its size and space. Is it going to win any competitions for speed and luxury? No. But will it get you from A to B with a bunch of space, slowly sipping on gasoline? Yes!

Multiple services on Toyota tundra easy To schedule in and out service Nice clean lounge

Amazing on gas and very reliable . Comfortable to drive .I travel 48 miles one way . Great in snow also . Very roomy and sound system is nice

It was a hassle free buying experience when we bought the used Audi TT from Basil Toyota in Lockport NY! The salesman Josh was very knowledgeable and answered all of our questions!

I am enjoying my 2022 trailblazer. The only problem of concern is the chip painting on the hood and the cost of repair for the chip painting.

The heater in my truck stopped working. They were able to take me in without an appointment, figure it out, fix it and have me back on the road again in a short period of time. I didn?t lease this truck from here, but have in the past. I feel their service department does a good job when I?ve needed help!

my grandmother sadly traded in this gladiator i wish she would have kept it . It is very comfortable,reliable,it look great on the outside,it has enough power,and its value is very good.

Orleans ford gave my wife such a great deal on her trade in she ended up purchasing a 2025 f250 roush. Loves everything from the good deal on the trade in, our sales person Richie and we have been buying trucks thru Orleans Ford for years and there service team is outstanding too, very little issues over the years but always in and out problem resolved. For some of the nicest trucks around and normally plenty of trucks to choose from.. New or used great place we'll be back again.

It exceeds my needs. I tow two horse trailer fully loaded maybe 8000 lbs but it has never felt like I had anything behind it. it breaks well and handles like a dream for truck. Love the extras like cooling seats and exhaust breakn ever been happier with a truck. I am sure I can haul a living quarters 3 horse gn with it