Used cars for sale near Shady Side, MD

Excellent service, I liked my new car. Very good experience, price, attention, follow-up and resolution of doubts.

I just want to thank Mr. Ronald for his professionalism in handling my daughters car buying experience. Hands down the best salesperson I’ve ever encountered!! I will definitely recommend this young man for all your car buying needs!!

I had decided on the Hyundai Venue before visiting the dealership. What I needed was the individual packages. I have had the car for a short time. But I am very pleased with the ride and the performance.

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

So far, pleased with performance of car--- only had vehicle for 3 weeks--have had a few minor issues-- great handling on highway--- some of the electronics are overwhelming for my wife

A give this car a good rating after 1 year of ownership. Very capable to carry a 6 people comfortably and still maintain a sporty feel. A sure footed space craft that stands out in a crowded SUV market. If you have 22 inch wheels, get the All season tires continental Extreme Contact rear tires. They won't show up as recommended for your car unless you input the tire size on your search. The Bowers and Wilkins is a must have if you love great audio and the tow hitch is worth it as well. So many USBC connections to go around with a welcome third row sunroof to keep the backseat riders feeling special. You really have to spend time with the tech to appreciate this car. I prefer this year model over the newer ones that don't have the physical buttons, especially the AC controls. The captain seats are great and allows you to mostly skip moving them in slow motion to access the third row. This big baby Rolls moves quicker than you would expect and does it without effort in sport mode. Don't overpay if its not optioned out. Thats where BMW shines.

Eastern motors the employees were very professional and courteous, and walk me through all the steps with no problems

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

Wonderful staff, they make the buying process very smooth and easy. Customer service is excellent. Sales guy Paul is great, shows he really cares and goes the extra mile. Jared accounts person is also great. Highly recommend all

It’s my 12th Mercedes, this one by far is the best. My salesman Barry Martin always takes great care with me. The C Class technology is unbelievable

Mr Ruff was very knowledgeable about this entire process. He makes you feel at ease from the very beginning. I would highly recommend him to anyone that is in the market for purchasing a vehicle.

Car is fun to drive, great mileage, nice performance, comfortable on the highway. Only negative is the smaller trunk but since both back seats fold down it is ok as there are only two of us in the family. This is my second genesis and they are great cars.

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

It’s currently summer 2025, I’ve owned my 2020 Wrangler Sahara since spring 2021. I LOVE my jeep and have had ZERO issues with it. This is my 2 nd Wrangler, first one was 2915 New. No issues with it at either. Mine is a 4 cl turbo. I didn’t want that I wanted a 6 cl. My husband convinced me to buy it and I’m glad I did. I have 59,000. Miles currently and I haven’t had to replace anything besides general maintenance.

Our experience with Mickey at Koonz in Annapolis was nothing short of incredible. What started as a simple search for a van turned into one of the most memorable and genuinely enjoyable car-buying experiences our family has ever had. From the moment we met Mickey, it was clear he wasn’t just trying to sell us a vehicle—he was focused on helping us find the right one for our family and the adventures ahead. He took the time to listen, answer every question with patience, and guide us through the process with honesty and enthusiasm. There was never any pressure, just a sincere commitment to making sure we drove away happy. When we finally found the van that was perfect for us, it didn’t feel like the end of a transaction—it felt like the beginning of something exciting. Mickey understood that for families, a van isn’t just transportation. It’s road trips, soccer practices, beach days, late-night ice cream runs, and countless memories waiting to happen. Thanks to Mickey, we didn’t just drive off the lot with a great vehicle—we drove away with the feeling that someone truly cared about helping our family start our next chapter of adventures. If you’re looking for someone who goes above and beyond, who treats you like more than just another customer, and who genuinely loves what he does, Mickey at Koonz in Annapolis is the person to see. We came in looking for a van. We left with lifetime memories.

The Sahara high altitude with the sky one touch roof is awesome. The one touch opens or closed in 15 seconds. This is a game changer as we do not hesitate to open the roof in all different weather conditions. Reason is if bad weather or hot weather gets us we can have the roof closed in little time. The ride is very smooth. Noise is low at highway speeds. Overall, we really all the accessories and sound system. Definitely, recommend.

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

This vehicle has one drawback that I am aware of. The back up camera is very poor. The images are not crystal clear. It is like looking at a television screen from the 50s. I had a Blazer 2019 and my screen was great. I cannot understand why my 2023 vehicle has a poor screen. I have contacted General Motors and have gotten nowhere with them. I find this poor visual screen to be a safety issue. Had I known the back up camera and screen were so poor, I would’ve never bought the car as much as I like everything else about it. The visual on the screen is even worse at night.

I traveled from Madison, WI to Passport BMW in Maryland to purchase a pre-owned car. It was an excellent experience! I worked with Charles Walker - who made this deal possible - and he was professional, polite, knowledgeable and straightforward in every respect. This dealership is a no-nonsense, class act!!

I was planning to buy a luxury brand and test drove the BMW 3 series, the Audi A4, and the Lexus ES300. I then, due to reviews on Consumer Reports, tested the Subaru Legacy in it's top form, the Touring XT with a 260 HP engine, and I was blown away. Almost as quick as the BMW but rode smoother and quieter. Not as smooth and quiet as the Lexus, but more fun to drive. The Audi seemed cramped and the dealer was a disappointment. The Legacy interior was the most attractive in my opinion, has 4 wheel drive, a great sound system, and ended up being my favorite of the 4 cars, regardless of price. When you consider how competitive (or better) the Legacy is compared to the other 3 cars, and that I saved $13,000 on the price, it was a no brainer. It's really sad the Legacy is being discontinue, but all my comments also apply to the Outback Touring XT. The Legacy is a great car at a bargain price.

Cedric was awesome in helping with service for my Tucson ❣️ I give Five stars for Cedric's leadership ✨️

I have a 2018 Cherokee latitude plus. More than 140k miles. Very nice SUV. I think most of this bad reviews are not fair. I will buy a new one in the near future.

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

Prior to my purchasing a 2024 BMW X5 plug in hybrid, I had both an electric and gas powered cars due to a fear of traveling long distances with an electric vehicle. I researched both traditional hybrid and plug in hybrid coming to conclusion that plug in was perfect for my needs. BMW X5 e had the longest range so I decided to purchase one a month ago. I have driven the car approximately 900 miles on one and a half tank of gas and several nightly charges. The quality of the car is exceptional and I love the performance. I would highly recommend this car.

Great sales representative he was patient and explained the car features. A lot to learn. Financing could have given me better deal financing. Not much personality in that department .

I have only owned the car about a month. I purchased pre-owned. The car does not have good acceleration. Slow in fact. That's my one complaint. A big complaint really. The car is fully loaded with all the bells and whistles a car can have. Once you plug your Android or iPhone into the outlet it will connect automatically to the car. One of my favorite features is the reading my text messages to me feature! NICE feature to have. I didn't want a big SUV, this size works perfect for me.

A sales professional named Kevin helped me get a great deal. He was very professional and courteous. When the bank wasn’t cooperating, Tony stepped in and got me a deal with a better interest rate than the bank was offering. This saves me almost $9k over the course of my loan. Tony also replaced the key fob with a new one, which I’m sure isn’t close to cheap on an Escalade. The lounge is very nice, with free coffee and water. Shuttle service is also provided.

I’ve been driving a Lincoln since 1999 but always a sedan. My last sedan was the 2017 Continental. It’s unfortunate that model is no longer made and sold in the U.S. I decided to trade in my high mileage 2017 for a new small SUV and decided on the Nautilus. It’s perfect for me as I don’t like driving a huge truck like vehicle! It has all the options I like and I truly enjoy driving it. I’ve had it for two weeks and I’m truly impressed with its handling and performance! The Revel sound system is awesome! Well done Lincoln!

Excelente servicio de Louis Velis realmente un placer encontrar una persona profesional en su labor de explicar todo el proceso de compra de un auto. Feliz con mi auto.

many good things for everyone in this place I felt very comfortable affordable prices at times like these this is the place to buy I recommend it one hundred percent.

Amazing service! As always, Jervon is absolutely phenomenal. He genuinely cares about his customers and is extremely knowledgeable about the information he provides. He keeps you updated throughout the entire service process and makes sure you’re in and out in a timely manner. I would highly recommend him as your service advisor—1000/10, will definitely recommend every time!

I special ordered my 2021 4 dr Sahara in Feb of 2022 and received it 4/1. I have previously owned 4 JK models over the yrs. The 2021 I just love. the interior appts, the dash layout with the nav. I got the upgraded leather seats and paint color white with One Touch Skyview top. Got the 3.6 with E torque for powerplant. They improved on the brakes vs JK. Much stronger!

Jon Garrett, Sales Consultant at Passport BMW, exceeded my expectations. From my first inquiry about the 2026 BMW X3, Jon was responsive and knowledgeable. He showed real passion for his work and care for his customers. The process was efficient and stress-free. Jon respected my time and completed the transaction in a couple of hours, as promised. Jon’s professionalism and warmth made the experience enjoyable. He introduced me to Jay, the finance manager, who was also outstanding. Jay’s expertise and attention to detail stood out. He explained everything transparently and made sure I felt confident and informed. His professionalism made the paperwork process smooth and pleasant. Neb, a true BMW guru, took the time to walk me through every new feature of my X3. He answered all my questions with patience and enthusiasm. Neb made me feel comfortable with the technology and genuinely excited about my new car. While training Marie, who was also exceptionally professional and eager to learn, Neb ensured nothing was overlooked. Their teamwork and support were evident. I felt I was in the best possible hands. The Passport BMW team exceeded my expectations in every way. This was my best BMW purchase yet—I've bought six before. I deeply appreciate the care, expertise, and dedication from Jon, Jay, Neb, and Marie. I highly recommend them to anyone wanting a world-class car-buying experience. I look forward to working with them again and will share my positive experience with friends and family. Thank you to the entire team for making my experience outstanding and unforgettable.

Excellent driving experience. Safety features exceptional. Heads up display very useful. Body style super. Red metallic paint very attractive. Visibility with all the cameras a serious plus.

showroom was first class, helpful staff. Didn't have the exact car just yet but was very helpful about options for orders and shipping

Went to compare the GLC and the GLE AMG 53 coupe. Casey at Mercedes-Benz Annapolis was very informative and knowledgeable about the difference of the vehicle. Before I left he showed me the GLE 450 Coupe. That?s what I went with.

I purchased my new Mercedes A220 4Matic in May of this year at Herb Chambers Mercedes in Natick, Mass. And I totally love it! The interior and exterior are spot on! The dealership experience was fantastic!