Used 2020 Subaru Ascent for Sale in Natick, MA

I have not purchased a vehicle for myself since 2004 and a new vehicle since 2001. To say I was apprehensive walking into a dealership to buy a new car is an understatement. Salesman Ryan LaChapelle immediately put my wife and I at ease from our first introduction. He was both very personable and extremely informative about the product he was selling ( as well as my 2004 WRX which I was not trading in) - you can tell he is a car guy and loves his job as it shows. When he walked away my wife observed interactions with other salesman with customers (and no offense to them) however my wife stated she was glad we had Ryan as she says "there's just something genuine about him". The entire transaction took about 30-45 minutes. I had to come back to do the paperwork the next day (childcare issues) and the day after that Ryan made sure the car was properly prepped and took his time going over the new car checklist handoff. He was very responsive and communicative by text and phone throughout. This was all super helpful especially considering I live about an hour away. Next came the Finance guy. Typically the slickest and best salesman at any car dealership. Their job is to add profit ('back end'). Bob Signori (Finance Director) immediately put me at ease and did not attempt to hard sell any products. He mentioned various offerings, I politely declined, and he moved on. He obtained a good rate after a few inquiries (my credit is excellent which helps) and explained all my questions completely and in layman's terms. Just overall a really great guy. I would not hesitate to purchase another vehicle from this dealership and it's unfortunate I will have to go to another Honda place closer to my house for service. Please consider this dealership for your next Honda purchase and ask for Ryan.

Very good people to deal with. I would have purchased from them except I ended up buying a brand new one.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Clay Subaru (and Val in particular) made my car buying experience as easy and enjoyable as I could have ever imagined it would be. I was greated immediately when I walked through the door and was helped every step of the way. Val knew the answers to every question I had and even the ones I didn't. He showed me the 3 Crosstreks I was interested in inside and out and gave me the 101 on Subaru ownership. Once I picked the one I was going to buy, Val made the remaining, sometimes boring parts of the car buying process very easy and pain free. I was in and out without issue and the car was ready in perfect condition right when they said it was supposed to be. Overall I was very happy with Val as a salesman, and Clay Subaru as a whole. I would recommend Clay Subaru to anyone who wants a great car and an easy car-buying experience!

Dealership is well organized and staffed. Service representative exceeded my expectations in communications and service Liason skills and knowledge (Will). Service performed was extensive-all necessary- vehicle seems to run like new. In the event I have any follow on or subsequent concerns or issues I’m confident that they will be professionally addressed and corrected as necessary.

I went into the dealership and was greeted immediately by a salesman Greig. He showed honesty, true interest in what I needed and zeroed in on the exact car I was looking for. It's the first dealership and I went into compared to the 5 others that I went into had highly qualified salesman who listen to what I wanted and not what they wanted to sell me. You can tell that Greig the salesman was a true professional which is rare in a dealership. He was on top of everything every step of the way. I never felt taken advantage of he did exactly what he said he was going to do and did it with speed and precision. I bought a 2016 Subaru and I Love it. Once the sale was over I thought I would be handed the keys and I would be on my way as most dealers wood do. That was not the case Greig took an appropriate amount of time to show me how everything works in my new Subaru. He further set up an appointment to come back this coming week for a refresher course and called me today to remind me about the appointment this week. Overall I am throughly impressed and I have told several of my friends and Colleges to go to Anchor Subaru and ask for Greig. Great Job Anchor, you have a Rockstar Salesman don't lose him!!!!!!!!!!! KL

"Outstanding Salesman makes a Dealership" I went to Anchor Subaru and had one of the best car buying experience I have ever had. I was greeted and worked with Greig I. I have bought numerous cars and I have never had such an amazing experience and it was because of Greig. His true honesty and willing to listen is why Anchor got the sale. I bought a new Subaru and after signing all the paperwork, Greig spent a fair amount of time making sure that I new how to use all the features of my new car. To top it all off Greig offered and I accepted a second follow up delivery this coming week and I wouldn't miss it for the world. If you are looking for a Subaru and Anchor is on your list stop there first and ask for Greig I. He will listen to you and make what most people dred an awesome car buying experience. GREAT JOB GREIG!!!!!

They went over and beyond to find me exactly what I wanted at a reasonable price. Very friendly sales team, and I was impressed with their TEAMWORK. Danielle in particular was great.

They are fantastic, Ali made the shopping experience enjoyable and never once felt pushed to buy anything

Easy to work with. Good selection of cars and new facility.

After being referred by a friend to the service department for a problem I was having, they did a full check on my vehicle and found other issues. My service writer said she had a loaner I could use while my car was being serviced and explained in detail everything that was needed and even reassured me why these repairs were needed. Collette was very helpful and pleasant to deal with. I would most certainly return for service and would recommend friends and family to see her.

While I didn't buy a car from them (I live in PA, 365 miles away) I found their website extremely informative. I am researching Subarus and the amount of information Plant Subaru provides on its site is absolutely amazing. I learned a great deal that helped me decide which model I wanted (Forester). I wish I lived closer - I'd buy from them in a heartbeat! Based on their website alone I give them 5 stars! I can't imagine how good the actual visit must be.

Has a very comfortable ride. Sets up high enough to give you great visibility. Interior has less road noise than others. Good gas mileage for the size of the car and all wheel drive

I just bought a 2014 Subaru brz. at this dealership. They had a great price and have a very honest account of the vehicles service history, which is why it was such as bargain. I bought it and absolutely love it. The staff were great, low key. They knew all about the car. Financing was painless.

The Ascent is a size upgrade in Subaru's offering that we have been waiting for. There isn't a thing I don't like about it. Love it!

My husband and I bought a home and needed a vehicle that was large enough for us, a German Shepherd and two cats to drive cross country. After looking at many different SUVS, we decided the Subaru Outback was perfect for our needs. We went to Planet Subaru in Hanover MA and we were pleasantly surprised by the warm greeting from one of their employees and two dogs which we thought was great. We were then introduced to our salesman Joe. He sat down with us and listened to our needs. We were not only looking for a safe, efficient and comforting vehicle, we wanted a fair price. I believe that a fair price is one that is not only good for us but for the dealership. Our salesman Joe showed us a Subaru Outback that was in the showroom which my husband and I were already drawn to. After looking over the vehicle, my husband went on a test drive with Joe. I decided to stay back and look at their huge amount of inventory. We wanted a certain color and features that were important to us. We wanted convenience features such as comfortable seats that were power adjustable, features that were ergonomically designed, a good stereo system, enough room for our long cross country trip with our pets and enough room that we didn't feel crammed. The Outback we decided on had everything we wanted in a new SUV. We wanted an outstanding AWD system as we were moving to the Northwest where weather and road conditions were different than Massachusetts. We were very pleased with our experience at Planet Subaru. Our salesman Joe and our finance manager Scott listened to our wants and needs and never were pushy. We were grateful for all of the effort Scott put in to get us a low interest rate and a preowned certification. We drove cross country and we were very pleased with the performance, comfort and safety features. We both are very satisfied with our experience at Planet Subaru. One of the biggest things that made us buy from them was their approach to a vehicle buying process. We never felt that anyone was pushy with us or made us feel like if we didn't buy the Outback that day, we weren't going to get the same deal. I hope this review will help others with their decision to purchase their next vehicle from a Planet Subaru.

It was time for something bigger than my Tacoma, which I LOVED. A friend of mine had just bought her new Ascent so I was intrigued. She has a family like mine and loves her Ascent, it is easy to see why after owning mine for the last month. I couldn't be happier, great car! Highly recommend!

I can't praise the sales and finance team at this dealership enough. I knew what I wanted and what I was willing to pay before I set foot in any dealerships. At Subaru of Belmont I got sweet-talked and manipulated by a salesman who thought he could take me for a ride. I promptly left and never returned. By contrast, Ken Bettano, the Sales Manager at Subaru of Wakefield took me seriously from the moment he shook my hand. I told him what I wanted and didn't want and that I had compared prices through various online car marketplaces for the region. He asked some pointed questions, checked his inventory, and then made me a deal I couldn't refuse on a 2017 Crosstrek. No nonsense. No condescension. I took the vehicle for a test drive with my salesman, Nelson Molina, who was patient, polite and charming. Nelson handled the rest of the sale with great efficiency and good humor--and we definitely tried his patience by having him stay beyond the store's closing for which I am very sorry but most grateful! I went in at the end of the day on Sunday and had my new car by the next afternoon. If buying a car was this easy and painless I might not wait nearly 18 years before I do it again! I wholeheartedly recommend this dealership!

I drove home and it was amazing. The vehicle rode so smooth and it was a nice ride back home. I am so glad that I went to speak with Pamela, she helped me so much. She was patient and very nice to us.

…. Oh yes - and the Subaru is pretty fab also ;) I have never bought a new car in the US but have been well aware of the challenges and mythology surrounding said endeavor — all of which were quickly confirmed the instant I was pushed through the front doors of two Subaru dealerships - So a couple of weeks ago we broke free from the gravitational pull of the “Atlantic nebula”, took a wide birth around and away from the blackhole better known as the “Quirk-effect” and plotted a course to Planet Subaru. Planet Subaru - It is obvious to us that you value both your employees and customers. Everyone we met in the sales Debt, Dave in finance, the service desk and the customers by the coffee machine … where all simply smiling - chatty and relaxed, and from our perspective that is all that was required. Dale - Beth and I are so pleased with having met and worked Derek and Milo - intelligent, funny, patient, knowledgable and a great sense of asking the right question and the right time ……… and that was just Milo ! Both Derek and Milo are indeed assets to your company. My only complaint is the ridiculous long services intervals as 6000 miles is way too long to wait to drive up to Planet and absorb some more of your positive and relaxed energy. I will be up sooner than my scheduled service decrees - no doubt ! I am not sure what you raison d’être is but … “bloody well done" and keep at it ! Kindest regards and heartfelt thanks. Lawrence, Beth and “Aretha Franklin" ( ….. Beth’s new Subaru)

This car is amazing and so much fun to drive. Too many features to name here. Can’t even pick a favorite. For a three row seater it handles like a sedan but has room room galore. The third row is so comfortable and has its own vents. Cup holders everywhere. This is a must drive. You will be blown away. Subaru has thought of everything

I want to take this opportunity to compliment and recognize two of the extraordinary members of the service team at Planet Subaru: Andy Ryan I have had a number of positive interactions with Andy over the last couple years and every time I come into the undealership he greets me by name and with a warm smile. He is such a pleasure to interact with and one of the many reasons I continue to service my vehicle at Planet. I have never met a more genuine team of service professionals in my life and Andy is a shining example of this. This morning’s visit to Planet was another example of Andy welcoming me to Planet regardless of whether he will be coordinating my vehicle’s service for the day. I really appreciate that and feel so valued for my business with Planet. He is a true gentleman! Allie Webb Allie welcomed me into the undealership this morning for my scheduled 60,000 mile service. She was, as she always is, very welcoming and friendly. I always feel like I am leaving my car in very capable hands. Allie takes the time to clearly explain the details of the service and makes sure I am fully aware of every important detail. Later this morning she contacted me to advise that my driver’s side front tire should be replaced due to a puncture on the sidewall that I was unaware of. She suggested that an alignment be completed as well with the replacement of the tire and also provided a clear service recommendation for fuel injection service. I was so impressed by how knowledgeable Allie was and how accommodating she was with the use of the Passport loaner vehicle. Since purchasing our 2015 Subaru Outback, I have been a fan of Planet Subaru. From Sales to Service, my wife and I have been treated like a valued part of the Planet Subaru family. It is because of the unprecedented level of service from people like Andy and Allie, that we will continue to service our vehicle at Planet and plan to purchase many more Planet Subaru vehicles in the future.

After two Outbacks we sized up to Ascent. So far, great, as we have only had it a few days. The Subaru reputation for reliability, style, handling, comfort and details is why we keep coming back.

I just recently bought a 2016 Honda civic in the car buying experience was amazing . I was receiving world-class treatment and my sales consultant listened to everything I was saying and made sure I got the best car that fits my needs as my first car

The only reason I didn’t get this car was because it hasn’t been on the market long. I’ve had a past purchase of a new model jeep in the past and ran into all sorts of issues. So I did lease an Acadia. I can’t wait for the lease of my vehicle to be up though because by then it will have been on the market for longer and I will Definitely will get the ascent!

Very good people to deal with. I would have purchased from them except I ended up buying a brand new one.

The Subaru Ascent is a pleasant surprise, even though all of the reviews I read about it were positive. It's a very comfortable car, and to me drives more like a car than an SUV. I was a Honda owner previously (Pilot, Accord), and thought that I would end up with another Pilot, but the Ascent blew me away. Great features for the price, comfortable seating, and plenty of room in the back for the kids and dogs. The controls and technology are exactly what I wanted - comprehensive, yet easy to operate (and reach). Great design. Plenty of USB ports for the kids. Very happy with the decision to buy, and love this car so far. The only shortcoming so far is the acceleration (where you can feel that this is a turbo 4-cylinder), but the Ascent does get up to cruising speed relatively quickly - and the ride is so comfortable I have to remind myself to slow down because I'm going faster than it feels!