Used Subaru Crosstrek for Sale in Cary, NC

Friendly staff, easy to work with. Went above and beyond to sell me the truck. No pressure buying experience and clean facilities

Got me home during the biggest snow storms of the year. People were even stuck in standard trucks and we still got through without any issues.

We came to Johnson Subaru after seeing and hearing about the new Subaru Ascent. I previously had a 2006 Subaru Forester XT and felt that it was out of date with technology and features, so my next car was a 2012 Toyota Prius C. As my Toyota no longer met our family's current needs, we began our car search for an SUV that was safe, and as I put it, "Casey Proof" since I am spacey and clumsy. We were looking for a car that had new technology and safety features, and found that other brands (GMC, Buick, Chevy, etc.) only offered the features in the top trim and were out of our price range. We honestly came to the dealership thinking we would just do a quick test drive and cross Subaru off of our list, but surprisingly it turned out to be exactly the opposite. Bobby was super friendly and we let him know that we wouldn't be purchasing today, and didn't want to waste his time. He didn't seem to mind and said that he was excited to show me what the new Ascent is all about. We drove up to their huge lot and drove by all of their inventory. During the test drive, Bobby told us about the dealership, what they are known for, and never pressured us to purchase anything. Bobby was very knowledgeable and answered the 200 questions I had haha. We were pleasantly surprised to find out that all new 2019 Subaru vehicles have the standard safety and technology features that we were looking for. Subaru has come a long way since I last knew about them. We stopped our car search and knew that we wanted to purchase a Subaru from Bobby due to his exceptional customer service. We went back and forth with the Ascent and Forester, and ultimately ended up purchasing a Forester. We are so happy with the our new SUV. It is a very smooth drive, we feel safe, and we like all of the features with our phone apps, Apple Car Play, etc. We were also happy that the Johnson Subaru dealership is part of the Costco Auto program. It helped make negotiating easier, and we felt that we got a good deal. We feel that Bobby is very approachable and easy to ask questions to. I sometimes asked the same questions multiple times because I forgot the answer and he didn't make me feel silly. I left the dealership with all of my questions answered. I feel EDUCATED about the vehicle that I purchased, and I think that that is the most important thing!! :) I highly recommend working with Bobby for his honesty, knowledge, and personality.

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

These guys were SO good to me. The owner heard through a friend that I was without a car. I have a 7 year old nephew, that I'm raising, and was planning to use my tax returns to buy a cheap car. Steve, the owner of CBS Quality Cars in Durham, made the decision to GIVE me a 94' Honda Accord. Gave it to me, at no cost. He even paid for the tags. These people actually care about folks, which is uncommon. They were kind, friendly, and professional. Simon is awesome!!! Thank you to Steve, Jeff, Simon, and all the guys who helped get my car to me. I am forever grateful to you all. If you want to buy a car, you should go yo CBS Quality Cars in Durham! They are the best!!

I drive for my job. Door pockets aren't large enough or square to be useful. Center console is a C minus! I'm 5'5., must reach way back to lift storage cover. VERY BAD. there are 2 useless recesses in the center console --too shallow to hold a cell phone or pen -- what are they for? cup holders set too far back. and PS: never open the door if it's been Snowing!!! it all lands in the driver's seat. Obviously not designed by an outdoor team!

Jody Flint was excellent. I've been dealing with Bobby Murray Chevrolet since 1991 and it is people like Jody that keep me coming back.

Love that this is a smaller SUV and great gas mileage but it also sits up high like a larger SUV. Can go off road but never have!

I started looking for a new car in April. I had always been a "Honda person" but my husband bought a Subaru that???s been great, and he liked Mark Demsko the Johnson Subaru salesman. So I went to Johnson Subaru. Mark was not available that day so I spoke to Bobby Clamage. Bobby listened to what I wanted in a car and patiently showed me lots of models and features. Eventually we decided that the Forester suited me best but the 2018 model did not have Apple Car Play. Bobby knew it was getting redesigned and suggested that I wait a few months for the new 2019 model. I waited, looking around at other cars in the meantime. I went back this week, met Bobby and tentatively picked out a new 2019 Forester. When I returned for a second look at the car, Bobby was with another customer but Mark Demsko jumped right in and gave me a full tour of the vehicle. Afterwards Bobby, my husband and I finalized the decision. My husband and I are pleased with our purchase from Johnson Subaru. We felt that we received very thoughtful advice from Bobby and Mark on both the car and the options we selected. Even Stephanie Johns, who handled the financial end, was very nice and easy to work with. Although the car is still too new for me to give a real review, I want to say how happy we are that we dealt with Johnson Subaru. Bobby Clamage, Mark Demsko and Stephanie Johns made the process very easy.

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

We were in need of a car after someone hit my wife's SUV and totaled it. I searched on the internet, and saw a car I was interested in at Hannah's. We went down there and they were super busy, but they found the time to stop and help us by letting us test drive the car, and taking it to our mechanic for him to give us the thumbs up, or thumbs down. We had the car for over half a day, and Hannah's did not call or bug us. We got the thumbs up, and have now driven the car for over two years. The only problems we've had were with sensors, which couldn't have been seen during the inspection. We fixed the sensors, and the car rides like a dream. Thank you Hannah for your professionalism and service. We'll definitely shop there again.

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

Both the sales team (Scott) and service team (Cam) are wonderful. Scott got us an excellent deal on a 2017 MDX Advance series and Cam got my 2006 RL serviced perfectly so I could pass an inspection. Can't wait for the 2018 TLX to come out for our next Acura. Daughter loves her 2016 ILX Tech seris too. Finance team is the best around. Overall a great team.

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

Alejandro and Debois really helped me with my first new car! I just bought a Forester and could not be happier. After buying a used car that the transmission went right away,I was skeptical to buying a car. Alejandro put me at ease with all the information on the warranty. Thank you Performance Subaru!

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

He was very patient and helpful! He assisted me in finding every option possible to get me into a car!

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

I've been burned by used car dealers. I also have a "boomer" uncle who sold used cars from the 70's - 90's. I counted the seconds before the bait-and-switch. I even abandoned a conversation with Andre b/c I did not get my question answered before he asked for my t-phone number. Still, I went in to check out the two trucks I wanted to investigate. Andre hooked me up with Sam Isaac. First, Sam listened - what I wanted and what I didn't. When I asked about 2 trucks and became interested in a 3rd, he brought back the third key and a cup of cold water. I appreciated the kindness. Second - he didn't hover. I took notes, crawled under the vehicle, compared internet notes and snapped pics of items of interest. He let me take my time and popped in / out as I did my homework. "What do I need to do to earn your business?" can be translated to 'where can I focus my sales skills to wear you down'. He really meant it. He brought over the finance guy who brought out several documents that were indicative of transparency. I had already downloaded some of these docs and they were the same. I began to relax because ...truth. The obligatory extended warranty discussion was held. And it was a discussion...he extolled benefits. I explained my rationale to refuse. He smiled and said, "It's my job to ask." And with a wink, he was gone. I had a 70% chance of returning the vehicle within the 5 days b/c I had a trick up my sleeve. I was going to the dealership and they were going to take 2 hours tearing into the truck and list all the problems that were be hidden. You would not BELIEVE what they found! Nothing. Nada. It was exactly what they said it was. I was so impressed that I went back to Sam and told him how much I appreciated my treatment, his honesty, and the transparency across the board. I gladly shared my story with Kevin Condon b/c as the manager, he needs to hear the good, the bad, and the WTH? I was met again with the same transparency and graciousness. Maybe I'm just a lucky SOB. Or maybe they are what they say they are. I think you should go in and find out for yourself. I'm already recommending them to my co-workers and friends.

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.

I visited a different dealership last Saturday and was not impressed. Even though I had driven 2 hours to get there, I walked on the deal anyway. Sunday I scoured the internet figuring out what I wanted and who had it. Around 1am Monday morning I had picked out a V6 Passat at Hanna Imports and sent them messages to schedule a test drive for Monday afternoon. First thing in the morning I was scheduled. I showed up early and had a look at the car. When I walked up to the office I was greeted warmly and set up with Gil Parson as my sales guy. He had an enthusiasm for the car and for cars of that type in general so we hit it off great. After the test drive while my trade was being evaluated (they offered me more for it than anyone else) someone else came by to look at the car and was sad to learn I had gotten there first! Gil offered to go over the CarFax with me and we found that some bumper damage had been repaired at a VW dealership. No problem. I was surprised when they stuck to their internet pricing because that never seems to happen! And a free 12-month warranty to boot! I asked for a detailed breakdown and found they had a dealer credit program that pays $5,000 on top of what the insurance company totals the car out to be if it ever gets totaled! I didn???t opt for that though, because I tend to go where the cars I want are, and they had no problem with me declining it. They were also able to work with my own bank for financing, so you military types have no fear, they work with USAA! They then took the car I was buying and put a full tank of premium gas in it for me, and then had it detailed for me! This is after 7pm on a weekday. Once the deal was done and it was time to hand over my trade I was assisted by Gil in moving my plates and any other items from my old car that I could use on the new one, and then he moved the old car up under the lights by the building so I could park the new one next to it and he took my picture for me to post my purchase on Facebook! He stayed super late to make sure I was taken care of, and I got a great car from great people at a GREAT price! I???d recommend them to anyone... but make sure you get there fast to get the car you want!

The reliability, safety, and control (symmetrical AWD) of this vehicle is incomparable to any other manufacturers out there. The heated seats are just an awesome feature along with ease of the controls on the steering wheel. It is raised off the ground just enough for a respectable ground clearance.

Michael Allen greeted us in the parking lot at Johnson Subaru of Cary. He stayed with us and made us his priority until we walked away happy customers, and proud owners of a 2017 Subaru Outback. The entire team at Johnson Subaru was welcoming and more than accomidating. The car that we wanted did not appear to us to completely ready for sale (used 2017 Outback, that had not yet been cleaned and did not have complete info in the window) but they worked tirelessly to get it ready for us to drive out of the lot same day. Michael never let us feel like we were asking too many questions and was patient and professional throughout the entire day. Another great member of the team was Carly Ricker, she helped us through the financing process, and even when when decided to go with our own bank for financing she was fantastic with helping us pick an affordable maintenance plan. We are military, so we???ll probably move again before we purchase our next car. But our experience at Johnson Subaru has set the bar extremely high for all future dealerships! Thank you again Michael and the whole team at Johnson! We love our Outback!

We went from a smaller hatch back to this and it is surprising how much more room this has! We can fit so much! Both of our kids ride comfortably. 1 forward facing and 1 rear facing!

Our experience purchasing a new 2019 from Johnson Subaru was excellent. Chris Williams was very knowledgeable about the car and spent quite awhile with me explaining every bell and whistle thoroughly. He even offered to be available for questions when we get home. There was no pressure to purchase or uncomfortable back and forth negotiations with the price and I feel like we got a very fair deal. I would definitely purchase from Johnson Subaru again.

The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG

Hendrick Chevrolet is the absolute best. They are thorough, knowledgeable and reasonably priced. The wait time is minimal. The mechanics are always professional and polite. I've never had anything but a pleasant experience and excellent service. I would never even THINK of taking my Equinox anywhere else!

I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Power is not that high, but comfort ease of driving, leg room heated seats, 6 speed, gas mileage 37.8 mpg, great little car but not for 10,000 ft in elevation

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

This car has everything I need & nothing I dont. Drive great. It has all the acceleration you need to get to speed on a highway or pass. No complaints here. First Subaru I have ever owned but won't be my last. The base model has all the technology & safety features need without all the extra nonsense that I dont need. By far the best car I have ever owned even better than my Malibu.

The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!! -Proud Owner of a Nissan Rogue

Best car I have ever owned so far. It is truly a winter bitter specially for someone living in Canada and driving long distances. It has met all my expectations so far.

We were looking for our fourth Subaru in 8 years, having bought 3 from the same dealership. We felt we owed it to ourselves to shop some to be sure our loyalty to our long-term dealership was paying off. After a few visits and many emails, things were wonky with our legacy dealer. We send emails and Made appointments with another local dealership that didn???t go well (seemed to be too busy to keep the appointment), and finally went to Southern States unannounced at random. We were greeted by Lester Li, and things moved quickly from explaining what we wanted and expected to a deal that met our needs. One month of visits and emails, haggling with a dealership that sold us 3 cars; roughly an hour with no appointment and Southern States sold us our 4th Subaru. That speaks volumes. Low pressure, no BS situation, and Lester follows up and communicates without fault. Exceptional delivery experience, and everything just felt ???right??? here. If yo want a Subaru, go see Lester. This dealership understands customer service and doesn???t base their attitude on volume.

Only had my Crosstrek a few weeks, but I did a LOT of homework before buying it. I am really picky because I keep cars for 10+ years. I have the Limited - leather seats and great safety features. Roomy interior, comfortable and dashboard is nicely laid out for ease of use. Subaru “Eyesight” is awesome - bacause if it this car was LESS to insure than my 08 Acura. Jury is still out on reliability but so far I love this car - sporty and luxurious.

Westgate offers an amazing car buying experience! From management down to the salespeople, everyone is welcoming and attentive to your wants and needs in a new vehicle. In particular, Mark King, was very kind and knowledge about the vehicle my spouse and I were interested in purchasing. I am so in LOVE with my "new" 2016 Dodge Durango!! Thanks again Mark and Ahmed (in finances)...y'all made our vehicle shopping experience wonderfully easy and painless!! I greatly appreciate the time that you both took to answer all of questions, personal requests, and clearly explaining all the features and warranty information.

we did our research and are VERY happy with our purchase. the only thing I think could be improved is the choice to raise the passenger seat as the driver's seat is adjustable. I am short, I LOVE how the driver's seat raises up -- evenly. our last car (a Toyota) raised the back of the seat, not the whole seat and you ended up sitting on an angle. the Crosstrek raises you up -- and a lot. I love it! I can see some of the hood! wish the passenger seat raised -- it sits too low for someone short like me. other than that -- it is a GREAT car!