Used Subaru Crosstrek for Sale in Webster, NY

I had an issue with my easy exit feature not working recently; the Service department took the extra time and came up with a solution, restoring all my lost features (Enhanced Convenience Package). I’m now able to get in and out of my new car without further hardship to me being handicapped. I came from another dealership who failed to assist and have now found a new home for my remaining service for my two vehicles.

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

I first spoke with our sales person Jeff Davis on the phone and we set up a meeting. He greeted us upon entering the dealership and was very polite and friendly. My husband and I had had a poor experience at another dealership and we extremely impressed with how Jeff and Doyle handled the experience from helping us find the right car and getting it to the dealership. The purchasing process went very quickly and smoothly as well. Jeff thoroughly went through the vehicle features with us and helped us set up the OnStar right at the dealership. His support did not stop there. Jeff has texted and phoned me to make sure everything is going well and to remind me that he is there if I need any support. I would definitely recommend both Doyle and Jeff personally to friends and family that are looking for a vehicle.

The Subaru Crossover is a nice looking car with a beautiful leather interior. It has all the gadgets and being a Subaru you know it will last a lifetime. I love everything about it except it is not a comfortable ride. I cannot drive for long distances. Compared to my Rubicon it gets a one star for being a comfortable ride. Other than that, compared to all the other Crosstreks it is the best by far.

Trouble within the first 12hrs.... Fixed in 24. As you can imagine, the gut shot and fear of making a bad choice swept over me and my wife when we first experienced trouble with our used car after the first 12 hours...but that was met by a genuinely caring team over at Ide Volkswagen that assured us we would be cared for.... and they did just that! We shopped at the right place!! Thanks Guys!! We were looking to buy a used car for my wife and initially intended to buy a Volkswagen, but stumbled upon a used Buick Regal CLX at Ide Volkswagen. My wife fell in love with the car and the trade-in offer for our vehicle exceeded my expectations.... $6100 toward a $9400 used Buick. The Buick was smooth as glass until the next day when the transmission seemed to be "hanging up". This occurred on 2 separate occasions. Push the pedal and almost no forward motion....back to the dealership. They kept the car, had techs, managers, and consultants drive the car, but could not get the issue to repeat and no codes coming up. Here we are....owned the car for less than 12 hours and already in for repair and concerned that the problem couldn't be identified. They were in constant communication with us and we were very pleased when presented with 3 well thought out options. 1. Return it, and get my other car back with all fees covered. 2. Apply all monies already paid toward another car. 3. Cost free 1 yr/12,000 warranty added to the car... Just to clarify, this is a 2011 Buick with 82K. If this is a transmission issue, it won't get better on it's own and won't take long to show again.... The warranty covers all issues related to motor or tranny. We only intend to keep this car for 2-3 years as our family is transitioning, so we were looking for a moderately priced car. I've been very pleased by their response, in light of the difficulty, and feel completely comfortable and confident as we move forward. We worked with Antonio (10), Mike in finance (10) and Evan/manager (10). Peter R.

We went from a smaller hatch back to this and it is surprising how much more room this has! We can fit so much! Both of our kids ride comfortably. 1 forward facing and 1 rear facing!

About $3400 worth of damage to our Subaru Crosstrek repaired by this body shop. Great work; fender, front door, paint, etc. Was able to pick up car only 2 business days beyond the estimated completion, since, not unexpected, some additional work was discovered underneath the panels -- just 2 days to order the extra parts and get the car completed. VERY pleased and highly recommend this shop! Talk to Zach the Assistant Manager!

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Love that this is a smaller SUV and great gas mileage but it also sits up high like a larger SUV. Can go off road but never have!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

The reliability, safety, and control (symmetrical AWD) of this vehicle is incomparable to any other manufacturers out there. The heated seats are just an awesome feature along with ease of the controls on the steering wheel. It is raised off the ground just enough for a respectable ground clearance.

We are looking for a new RAV4 XLE and met with Brian. This would be our second RAV4 from Hoselton. We really like the facility and sales personnel. I must be honest, the first deal we were offered was very high and almost put us off. So I wrote to our salesman and presented the KBB fair market value to see if they will match it. This is only thing I can honestly sale. We will see if they will negotiate ;-) Overall, Hoselton is a great dealership !

14,000 miles so far and no problems. It handles and rides really good goes anywhere in snow , great gas mileage just a good all around car . Its perfect for road trips around town or anything in between. Its power is better than what most people say about it being slow, its no race car but it gets up and goes pretty well.

After 2 weeks on the market, hopping from dealership to dealership, been lied and hustled, I called Hoselton to check the inventory and the salesman told me: "we never lose a sale to any dealership". I liked the confidence and I took his word. To make the long story short, they found the right vehicle for my family and me. They listened to our needs and didn't try to sell me what I didn't need. Thank you very much.

This car met all my needs. It’s sporty and the design is great. The only thing I would redesign is the back storage. It needs more space. Overall it’s great for its price. Also note the lugnuts seem to get jammed so beware when changing tires and let the dealer know to manually loosen up the lugnuts to avoid jamming. Otherwise it’s gonna cost you more money to have them fix

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

we did our research and are VERY happy with our purchase. the only thing I think could be improved is the choice to raise the passenger seat as the driver's seat is adjustable. I am short, I LOVE how the driver's seat raises up -- evenly. our last car (a Toyota) raised the back of the seat, not the whole seat and you ended up sitting on an angle. the Crosstrek raises you up -- and a lot. I love it! I can see some of the hood! wish the passenger seat raised -- it sits too low for someone short like me. other than that -- it is a GREAT car!

I had an issue with my 2014 Volt. The car was hesitating while driving and then the check engine light came on. I immediately called The Service Dept. and asked if I could bring my car in. They told me to bring it in immediately, which I did. I was given a loaner car and they took in my car. Two days later I was given back my car and the best of all...no charge! Great Great service!!

Got me home during the biggest snow storms of the year. People were even stuck in standard trucks and we still got through without any issues.

Garber, and specifically Andrew Stein were a pleasure to work with. I believe I got a fair deal on our new CR-V. Additionally, Andrew went out of his way to assure all questions were answered and that we were totally satisfied with our car purchase experience. I would recommend Garber to friends, based on Andrew's professionalism and help.

No storage compartments in rear. “Felt” paper for carpets. No CD player. Not what I wanted for the money. Value not there. Do not recommend.

we were just looking for options of different vehicles for our specific purpose and they were very accommodating and we had no pressure from them.very good dealership

I've had my 2018 crosstrek sport eyesight for 16 months so far--- on my THIRD RADIO so far--- AND 10 other VISITS to dealership for UPDATES, UPGRADES, REPROGRAMMING, etc--- thinking of seeing a LAWYER to SUE subaru for a FULL REFUND ---THAT way they can keep GUESSING ON THIER ON TIME, NOT MINE ANYMORE--NASA can send a spaceship FASTER to the SPACESTATION than subaru can fix their RADIO PROBLEMS--- E M B A R R A S I N G

Helpful salesman, painless process. Smooth from beginning to end.

The safety features of this car have saved lives and thousand of dollars of accidental damage. Eyesight is amazing. The buying experience was great. The dealer we dealt with was one of the best I have ever visited.

Probably the best buying experience ive ever had. Simple process, drove in and 45 min later left with my dream car, gasve me top dollar for my trade and got me crazy low apr. . This guy Chris ( really can butter up the bankers). Dont pre judge your credit , talk to Chris. Big thanks to everyone at phioneer, they made owning a supercar a reality.

I drive for my job. Door pockets aren't large enough or square to be useful. Center console is a C minus! I'm 5'5., must reach way back to lift storage cover. VERY BAD. there are 2 useless recesses in the center console --too shallow to hold a cell phone or pen -- what are they for? cup holders set too far back. and PS: never open the door if it's been Snowing!!! it all lands in the driver's seat. Obviously not designed by an outdoor team!

Spurr cares for customer satisfaction always giving their best to please. Workmanship is done in a timely fashion and done with care.

This car has everything I need & nothing I dont. Drive great. It has all the acceleration you need to get to speed on a highway or pass. No complaints here. First Subaru I have ever owned but won't be my last. The base model has all the technology & safety features need without all the extra nonsense that I dont need. By far the best car I have ever owned even better than my Malibu.

I appreciate the personal service they offer. I have a direct line through my salesman. He takes care of all the service appointments a d supplies me with a loner vehicle. A very nice benefit to this dealership. Keep up the great work!!

Only had my Crosstrek a few weeks, but I did a LOT of homework before buying it. I am really picky because I keep cars for 10+ years. I have the Limited - leather seats and great safety features. Roomy interior, comfortable and dashboard is nicely laid out for ease of use. Subaru “Eyesight” is awesome - bacause if it this car was LESS to insure than my 08 Acura. Jury is still out on reliability but so far I love this car - sporty and luxurious.

Very polite and positive. Clean, consumer friendly waiting room.

Excellent safety and features. Great deal from economy auto superstore. Looking forward to many trips with the family. Enjoying the backup camera. Beautiful car. Chrome wheels. Looks great

The workers were very polite, we were supposed to come in for a estimate on a vehicle, the dealer called us the day before to remind us and sent us an email with the confirmation of an appointment that had the address, the time and other info that was very useful at the time of the arrival.

I have owned my 2018 Crosstrek for 7 months and I still love it as much as the day I drove it off the lot. Excellent fuel economy for the weight and drivetrain. Fun to drive with fantastic steering response. It is a bit underpowered for my liking but it does have the torque for highway passing. The cargo area is spacious and the rear seats fold completely flat which is great for hauling. After test driving and researching several vehicles in this market segment, this was the best “bang for the buck”. I strongly recommend this vehicle.

My salesman's name was Pat Pacitti. This guy was Awesome with a capital A. He was easy going, was very concerned that I was getting what I wanted, showed me everything about the car and afforded me all the time necessary to be sure that I was comfortable and happy with everything. This is the second vehicle I have purchased from him and I will continue to refer everyone I know to buy a car from him. Thanks for everything Pat.

The car is great for travel. The AWD is a great feature to have in the northeast. It got me through many bad snowstorms. Handles excellently and has great MPG

Van Bortel is AMAZING. I bought a used 2015 Subaru WRX STI Limited from Garber Honda, . Within the first month, there was a crack in my short block from normal driving. Van Bortel covered my entire repair under warranty, and I paid to have my clutch plate replaced because it was extremely worn by the previous owner. Throughout the entire process, Marnie was in regular contact and strove to keep me in the loop and assured. My experience was so wonderful, I have ONLY taken my car to Van Bortel ever since then. I drive out of my way just to give these guys my business. They always have me covered with rental vehicles and an exceptionally knowledgeable, courteous, and downright professional staff. They always perform a complimentary multi point inspection. Recently, one of my engine sensors (cam solenoid) blew and my check engine light came on. Van Bortel set me up with a rental on short notice and Gary performed the entire repair under warranty AT NO COST. That is incredible! This isn't even to mention Van Bortel's other dealerships like their Corvette dealership where I went to test drive a Corvette. Unlike the rude and boisterous salespeople I met at places like Cortese, and various other dealerships looking for my next summer car, Van Bortel Corvette let me test drive the vehicle on my own and was incredibly respectful. When I'm getting my Corvette, I know where I'm going. If you're considering buying a Subaru or Corvette, don't hesitate to go Van Bortel. You won't regret it!

This is a wonderful little car. It seems to have a little more space than a regular small car hatchback. The ride is great, one of the best riding cars I've ever drove. I was concerned with it being AWD it would not get that great gas mileage in the real world, but is adequate in mixed city/hwy driving and excellent if you drive hwy a lot. The power is adequate, it does take a little bit to get use to the throttle response - you can snap your neck if you get on the pedal too much from starts - easy on the gas and it is very smooth. It takes mountain roads effortlessly - drove up a steep North Georgia mountain and it was a goat, just kept going and never under any stress. Haven't taken it off road, but Subarus I've heard do quite well off road. This is a great little car and perfect for smaller families or young folks who want something functional as well as something a little different from a regular sedan/hatch/suv - Subaru is a bit in their own category of car type.