Used 2020 Subaru Forester for sale near Baltimore, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

Sarah Brummet was excellent in her service, her follow up, her communication throughout, and wonderful attentiveness. Though I purchased my Subaru in Catonsville, I have enjoyed your service at Hunt Valley for many years, especially with representatives like Sarah. Thank you

I have a 2020 Forester with 19000 miles. I love it, especially as a tall and aging man. It it easy to drive, easy to get in and get out. Miles per gallon is great, typically well over 30 mpg in day to day city driving. I have noticed a number of complaints about batteries. I think in 2019-2020 they had a bad supplier of batteries. My experience was total battery failure at about 10000 miles. I had to purchase a replacement from AAA. Such stories were common during that period. I was irritated but received reimbursement even though it is not typical for a dealer/car company to do so. Smart dealers want to keep your business. The only other expenses were created by potholes knocking the car out of allignment and nails in parking lots puncturing the same tire twice! Sweep your xxxx parking lots retailers and restaurants.

Excellent service ! Sam Lee our salesperson was terrific, calm and knowledgable . We never felt pressure to buy. They made a great effort to find us the car we wanted.

This is my first Subaru and I’m so impressed! Just a great drive! I love the safety and convenience features…but I also just love to drive again!!!

Was looking for a hard to find mid size pickup with manual transmission and found one here at a good price. Kevin was very good to deal with and made the buying process very pleasant. No pressure. Was surprised a 30 day warranty was included since most dealers of this type mostly sell “as is”. Drove truck 150 miles home and for several weeks with no issues. Dealer fee is very reasonable and Kevin actually knocked the price down to where the fee was basically waived. I was impressed with their inventory - they appeared to have only quality used vehicles.

My 2020 Forester does everything I ask it to, very effective and efficiently. I've owned over 100 vehicles in my life time and this one is with my top favorites. Good value, safe, economical, reliable, dependable, and over all quality is top notch. I am very pleased with this decision.

Many thanks to Bik Shreshthra for a great car buying experience! He made it simple and made sure we had everything taken care of, and it was fast. Very happy with our new Ascent. He called the next day to make sure all was well. Thanks Bik!

At 78 we had a hard time getting in and out of my Acura TLX. This vehicle is so much better for my wife and myself. Vehicle has more interior space, rides smoother, more safety features, better gas mileage, etc. Only time will tell if it is as reliable. Had the car now for 2 months.

This dealership provided excellent customer service! Larry Patterson assisted me with the purchase, and he was extremely knowledgeable, professional, and helped address all my questions and concerns. Larry was excellent to work with, and he went above and beyond to make sure the car purchase went smoothly.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Everyone at Jones Hyundai was very professional and attentive.My salesman Charles was very good and made me feel at ease , and was very good at explaining all the features of my new vehicle.

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

Just bought my new Kia Telluride and salesperson Jericho Huntley made the transaction smooth and easy! He was very knowledgable and transparent. Would highly recommend!

I would like to thank Perma Buschmann for her wonderful services!! Koons Toyota did a excellent job fixing my car. Thanks to the Mercanics and staff. Everyone was very helpful Barbara Perez, Bob, Emily and a lot more. It takes a team! I love what you did for my car.