So far the best car buying experience for us
July 29, 2018
We are extremely happy with our purchase in Berman Subaru. We just purchased a brand new 2018 Forester Premium with our sales agent Jeannette and manager/finance (jack of all trades), Glenn. My wife and I have been car shopping for weeks. We even traveled all the way to the suburbs late nights multiple times just to find better deals. Many other dealerships tried manipulating the prices and putting a lot of pressure in the car buying process. However, after all that, we found the best deal and experience Berman, which is ironically a few blocks away from us.
Jeanette was personable, sincere, honest, knowledgeable and makes you feel at ease. By the time we entered the dealership, the attention to detail and well-preparedness of Jeannette made us feel comfortable. Our car was already washed and ready for a test drive. She was very patient and answered all our questions with a smile. You can tell who are those people who enjoy their job and also enjoys helping others to get the best deal. She was straightforward and clean cut. We never felt rushed. By the time we met Glenn, it gave us more confidence in the buying process. He was very knowledgeable, honest, patient and understanding. He explained our finance on point and benefits we can get. My wife is pregnant and they were both very considerate of her needs. You wouldn't feel like your being suffocated in a dealership.
Would recommend this place to friends and family? Absolutely. If I can give them more stars than 5, I would.
Would I buy again? Definitely! unfortunately, Subaru doesn't break or go bad easily.. so it'll be a long time.
Overall, the best car buying experience for my wife and I.