We have bought 5 Hyundais, one Honda and my father has bought a used pickup truck as well. I can't speak to the Honda service center as I have not used it, but the Hyundai service is top notch and easy to setup times. Chuck Mawby is absolutely excellent and I would recommend him to anyone. Also excellent is Chris Flaten as he has been our sales guy for years and is always professional, well versed in the vehicles he sells and is honest. He works to sell you the car YOU need, not necessarily the most expensive. I HIGHLY recommend Ken Vance Motors and be sure to ask for Chris Flaten for sales and Chuck Mawby for Hyundai service.. Worth asking for them specifically...
I love my Pearl.
by Laura from Tampa
January 26, 2019
I drove my Pearl across the country from California to Tampa Florida, with no issues! Dependable/reliable and durable. Pearl was love at first site and thanks to the folks at Capitol Subaru, California I was able to finance my Subaru, with not stellar credit they helped. Now my car is fully paid for and I love my Outback. I got my son to buy his own 2016 Subaru!
This is a great vehicle highly above the market advances. It is our seventh Subaru and our third Full size SUV. We find Subaru on the cutting edge in safety and comfort and would recommend it to all. People stop us on lots and gas stations with favorable comments and compliments. Love it!
Very happy with our purchase
by Therese from Mpls, Mn.
January 29, 2019
This car meets all of my needs. It is a dependable car with a few preferred features: AWD, heated seats, leather interior, excellent repair history , affordable .
Who knew we were going to buy a car today? We didn't think so, but after researching for months and checking out places for weeks we stopped in to Ken Vance Motors and was won over by a price and car we couldn't possibly pass up! Thanks to Rita A and the gang for all of your help and expertise!!! Loving our Ford Edge!!!!!
I love my Subaru - my 4th one!
by Sally from Fort Shaw My
November 30, 2018
Just what I want in a car. It holds the road on ice and snow and is a pleasure to drive year around. My last Subaru, a 2000 purchased new had no major problems until it died an official death at alnost 300,000 miles.
We bought our fourth Subaru recently (2017 Outback Limited). The deal was excellent and the delivery was flawless. We have since had it serviced exclusively at Chilson Subaru and could not be more pleased with the quality of service. This is a first class dealership, no doubt about it. Thanks!!!!!!!!!!!
Been waiting for this car
by MoonChild827 from Yakima, WA
December 3, 2018
I Love this car! I have looked for a Subaru Outback for almost 2 years and finally found the car I wanted! I have only had it a few days, but I am so happy with it already. I LOVE my heated seats, they come in handy in this cold weather. My visibility is awesome. I sit a bit higher than my last car and have no problem seeing clearly out of every window. The back-up camera comes in handy in those tight spots too! This vehicle handles like a dream! The AWD will come in handy when I am traveling for work also. I highly recommend a Subaru to anyone looking for a good, solid, reliable car.
Top notch customer service!! The service department went above and beyond with my car repair!! This is a stand out service department in Eau Claire!!
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
I really do like my car, even tho I have only had it for two weeks.
So far so good
by Ironpen from Macomb
January 14, 2019
Owned the car for a short time so cannot comment on longevity of reliability. However, the Outback is a practical and versatile vehicle, comfortable and reasonable on fuel. Few gripes include, no mirror link to connect to android, which seems like a total waste of a big screen to not be able to mirror google maps or waze, and starlink is useless. No LED daytime lights, but side lights are LED, odd setup. Noisy upon start up, sounds like a diesel. Stock battery is underpowered and sluggish in cold weather. Good points are, comfortable on the highway with low road noise and reasonable pick up, feels safe and solid. Lots of interior cargo space and option of extra roof space with the convenience of built in roof bars. Moonroof and heated seats are also a nice option. Back up camera is good but would have liked rear sensors as the car is quite long. Pleased with the car and hopefully it will prove to be a reliable vehicle in the long run.
Every one at the dealership was Great in helping us to find the perfect car for our needs. Joe Anderson, the sales specialist knew everything about the car we drove and took the time to patiencely show us all the details. We could not be more satisfied.
Have only owned vehicle for a few days
by MaryGMA from Ashford Wa
January 23, 2019
Very well accessorized. Really too many bells and whistles for my need.
Someone that is younger and more into cities and technology with cell phones will appreciate what this car has to offer. I personally will probably never use all of the gadgets.
Since 2000, our family has purchased or leased 7 new Subarus from Chilson Subaru. My two adult daughters and future son in law all live in the Minneapolis St. Paul metro area, and continue to return home to the WI Chippewa Valley to deal with the excellent folks at Chilson's in Eau Claire. Their motto is "let our family take care of your family", and they certainly have taken care of ours. I am now driving a 2017 Outback 2.5 Touring, and am really enjoying the safety features.
Chilson's? I give them my highest recommendation!
by Marc A from Finksburg, Maryland
January 17, 2019
First time owner of a Subaru, but I had heard they were safe and reliable. Purchased a 2016 used Outback. I love everything about it, and I love the customer service by Subaru and the local dealership. Plus, one of the safest cars on the road. I love the driving experience.
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
Decent value for the money. Superb AWD. Good quality materials used in interior. Mileage in the 6cyl is so-so. But better performance makes it worth it. Quality issues with the high end head units, and a recall for gas gauge being off by 1/8th tank.
Our 2017 Subaru Outback limited 2.5 has been a very practical and reliable vehicle for us. Extremely safe with eyesight safety suite. However, the interior needs to be a bit more luxurious. The engine, road and wind noise were basically unacceptable. I remedied that by extensive soundproofing on teh doors, floor and cargo area.
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