Used Subaru cars for sale near Gloucester Point, VA

Casey Subaru customer experience: On May 25th 2023, I purchased a pre-owned 2021 Nissan Frontier from Casey Subaru. After working with their sales team, in particular Caleb and Courtney, I decided that this was going to be my next vehicle. After some lively discussion, we agreed on a price and then it was off to sign the papers for my truck. I met with Paul, their finance manager, who walked me through the various options related to my financing this vehicle, and, after an hour, the truck was mine. Now, with my keys in hand, it was time to drive my truck off the lot. However, as I started to pull out of the dealership, I happened to notice that the check engine light came on, after coming to a complete stop, I parked my truck and went back inside the showroom to share my short lived driving experience with Caleb. So, this is where it got interesting and where I first met Jimmy, the service manager for Casey Subaru who would turn out to be a “Rock star” in this adventure. After checking the service code it was determined that, I would not be driving my vehicle home that evening. I was fortunate that my vehicle had an extended warranty that allowed me the opportunity to receive a loaner vehicle from Casey while my truck was in for repair. I am sure you are thinking, so what was the issue? Well after owning my truck for 4 months, it was returned five times for the same issue. What did I learn from this experience? If you are going to buy a pre-owned vehicle, buy it from a dealership whose staff care, not just about the problem that the customer is dealing with, but about the experience the customer deserves. At each point in my interaction with the Casey Subaru team, I was impressed not only from the leadership shown by Travis Winn, General Manager, but also from Jimmy, Subaru’s service manager and superstar, who, without his help, would have made this a nightmare experience. My interaction with all the staff at Casey Subaru was truly amazing. Thank you all for all your help and understanding through this challenging time. This is my hometown dealership. Whether you are buying a new Subaru or a pre-owned Nissan Frontier, you are treated the same with great customer service. Roger Iles One truly satisfied customer.

My first Subaru although each of my kids had a used one as their first cars. Very well made, It is quite comfortable but I wish the seats went up a little bit more. I bought the Premium model and it has everything you could ask for. Handles great, has more than enough oomph, and I am averaging around 26.5 mpg in mostly city driving. Took a 200 mile out and back trip, and averaged 34.8 mpg. I will certainly buy another Subaru when it is time, usually every 2-3 years.

Just purchased a pre owned Subaru Legacy with very low miles with warranty They certified and delivered the car in time specified😃 Willie was very professional and made sure my deal was going as stated Thanks!

I have owned my 2017 Forester since late 2016. Except for normal maintenance I've had no problems with thr vehicle. All of the warning systems work very well,they have saved me from accidents numerous times. The automatic seat repositioning when some one else has used my is really handy eliminates all the adjusting needed to get the position back to my needs. Traction and controll during winter and bad weather are excellent. My forrester get used like a truck at times. Great overall car.

I thank you from the bottom of my heart for the service you provided me and I hope that everyone who comes to the same place with the purpose of buying a new car will help you just like they did to me so that they never change and always continue to be the best of all. Dealer that I have known and we will always recommend them to more people who want to buy a new one, especially family and friends, do not doubt that we will reach you in that same place.

This is my first Subaru. So far I love it. We will be taking it on a 300+ mile trip this weekend and it will be the real test!

I bought my 2016 Ford Escape in Feb 2019 from Wynne Ford and have had it in for routine maintenance. From the buying process to maintenance, the experience has been very positive. They also repaired the vehicle after I was in an accident. It came back to me looking and running like brand new. Wynn is excellent in repairs and maintenance, and has superb customer service.

Great value considering the superior safety features, low maintenance and reliability. Rear wheel bearings have been replaced twice and just had the AC compressor and serpentine belt replaced. Albeit expensive repairs, all cars need something after the first 3 years. It's been 8 years and the car still run and drives like new.

The process was easy. Eric helped me with all features of the car & made sure to walk me through the whole process.

Bought the Legacy Touring XT model. Previously owned Lexus and Infinitis, and this is a good or better than those cars. Smooth handling and responsive engine/ride. Dashboard is easier to use than expected. Nice connection to Airplay. Speakers are great. Safety systems are very good. Leather is luxurious. I would never have selected this car if I didn't already own a Forrester, which is also well built. I feel like I bought a luxury car for a 15K discount if not more

An excellent vehicle for the bat s..t crazy fast urban interstates that are all cracked and busted that I commute daily - soaks up road imperfections very well - excellent visibility quality fit and finish . surprisingly well equipped - fantastic safety + features and my first car with turning headlights and water proof seats- cool machine all around. highly recommend.

Durable. I got the wilderness sport line. Very reliable and just a good compact SUV. As long as you maintain it, it will last forever.

I have had big trucks and SUV I now have a 2025 Outback wilderness, I had to drive this outback a while to get use to it, it was hard for me to get comfortable in this outback because it sat so low, for 60 years I had a vehicle sat up high and little more room in the front seat area,I got use to it, especially at the gas station with mpg I am getting , I am getting really right around 24 to 25 Mpg I am happy.Now that I have driven this outback for about 2 months I am happy, and in the Outback Wilderness it has the best AWD on the market not 4 wheel drive, never never let anybody tell you it is the same as 4 wheel drive If they do leave the dealership on the spot. I am happy I would buy again as long the price is 40k Or less if the price crosses the 45 k I would have gotten a Toyota 4 runner, not the 2025 models but the 2024 or 2023, remember these models are around 17 mpg with 23 gallon tanks with about 275 to 300 miles per tank

Too early to be sure of reliability, but my previous 4 subarus were great. I came here to say how much I like this new purchase, a used '24. Great cruise features. Good power & performance (2.5L) so I'm happy with the CVT. I just love it. They're still a bit lighter and noisier than the outback/legacy versions.

Love my new crosstrek! My Impreza was great too but the Crosstrek is more my style! I’ll return to Subaru when I’m ready for a new car!

In for 50K check,a little early,but going on road trip. Everything....tire rotation, oil change,cabin filter replacement and all fluids checked and topped off. I am in the best of hands with Casey and Mike,my service advisor. Now I can enjoy my road trip!!!

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Anne was our internet specialist who followed up with us to set up a test drive. Gene helped us when we got there. Everything was great. The car was exactly what we wanted. They worked with us incredibly.

Fun daily driver with nice response time. The exterior is sharp (especially compared to the new models). The exhaust has a great throaty tone to it. My biggest complaint is the interior air controls. All subarus have them and they are not intuitive.

Other than battery replacement , car has been amazing ! 1 exception cup holders are located too far aft and require driver to look down to locate cup without removing eyes from road ! This issue has been partially addressed in later years by offsetting passengers holder slightly forward of drivers, but still awkward position ! both should be more forward nearer to dash !

I want to thank you guys for the excellent customer service and support to buy the vehicle a it was quick and easy ,thank you again

I had a 2013 Scion FRS basically a BRZ until about a week ago but it was totaled in accident it proved to be a very safe vehicle it went endover into a cart wheel and I only have a broken hand wear a seat belt always

Good company to do business with. Sales staff is great - not too pushy; and they really know their products. Parts and Service folks know their stuff too. Everyone treats you with respect. Drive to West Point for your next Ford.

Insanely reliable. Nothing needed to be replaced in the time I’ve had it, and its 20 years old! Currently at 146k miles. Hope to see my specific Forester reach up to the >250k miles mark like many others!

Amazing and efficient work from the whole crew and especially Jackie. Taught me everything I needed to know about my new car. I live over 10 hours away and had absolutely no problem with anything. Thank you so much Jackie!

The Subaru WRX lost its signature subie rumble when it was redesigned with the all new FA20DIT engine. However, don't let that deter you from this Subaru WRX because what it lacks for in noise it more than makes up for in the performance department. The instant turbo spool and glorious turbo noises that come from under the hood can be only described as HEAVEN. The car offers more performance than what can legally be had on the streets and that is ok with me. The perfect car that doubles as a family sedan.