These guys are the real deal. Honest and no surprises. They made the car buying experience painless and easy. Great customer service and fairly fast in the finance dept. I will get my next car from this dealership. Thank God they are in my hometown - Convenient.
I went to buy a car and came 2 different time and was not able to connect with a sales person. Met Roosevelt Townsend omg this young assistance in making the process smooth was awesome. I am happy to have went back to carmax and got the best deal and excellent customer service.
If you guys are looking for a new/used vehicle, come by and see Rachel Ishii. Very good, friendly and hard working salesperson. She did everything she can to help us get the best deal on our 2019 Suburban. When I found out a week later that the vehicle was missing a couple of parts that was supposed to be included in the vehicle, I contacted Rachel and let her know the issue and she help us resolve the problem. We highly recommend her to help you guys in your search of your new or used vehicle. Thanks again Rachel
Best car buying experience, EVER! I was not even expecting the ease and speediness, with smiles and laughter from my first step in the door, to my test drive, financing, and driving off in my brand new Chevy Cruze that I had. The staff is great, the facility is clean, and they really want to put you in the car you want. My family is now a WIN family. Hey, Mark and Emil and the gang!
Best Dealership Ever!!!!! Had a great car buying experience due to the knowledgeable and friendly sales staff. I had been looking for a Corvette for my father who is diagnosed with a rare cancer and a new Corvette is his dream car. I shopped dealerships from New Jersey to California, WIN was able to make a deal that fit my budget on the car I wanted to buy for my father. Go to WIN Chevrolet and ask for Andrew Trupsin so he and Ace can make your car buying dreams come true like they did for my dad! Thank you for helping me make my dads dream come true!!
Great price on an awesome new Chrysler Pacifica Hybrid. Paperwork was fast and easy. The only thing that took a while was them cleaning and gassing the car. Otherwise we would have been out of there in about an hour.
My first time buying a car and I must say my experience was great. Overall the whole process went smoothly. Now I have my dream car and Eliana was able to make that possible for me. She was very helpful and answered all my questions.
This is our second Yukon we got from this dealer. We shopped around with other dealers thru email (internet dept), most of them if not all them, tried to get us to the go to their dealer, (we really dislike the car shopping experience at the dealers), they were very vague with their emails, but Robert Adams (Internet Mgr Penske Cerritos) was again the most responsive in a timely manner and accurate answering our questions and giving us a quote. Everything was done thru email and text. After we agreed by email, we went to the dealer, Abed helped us out with the return of the previous lease and took care of everything, handed in the keys of the new one, showed it to us, we signed all the paperwork and out we were on the way back home in a couple of hours. Very smooth and hassle-free experience.
Sunny was easy going, knowledgeable, clear explanations, fair price, confident, did 150% to stay with us through to final drive-away!! Highest recommendation! He was reassuring on all our concerns as new all electric buyers! Flo c.
Cerritos Nissan have excellent customer service ! I purchased my Nissan with a gentleman named Francisco G. ,I felt after shopping and going to many auto dealers he was the person I wanted to purchase from ! He gave above and beyond customer service ! Next was dealing with the finance manager who closed the deal with perfect service Giovanni B. I couldn't of asked for better service . I wanted to thank them for such a great and comfortable experience ! Both of you make Cerritos Nissan what it is, you gave great service.I also love my car !Thank you
I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car.
I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan).
The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable.
Thank you Obi One & Sergio! Still can't believe that car is mine!
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