Your service personnel are fantastic especially Brandy. She went out of her way to rescue me twice during a recent repair service. Everyone there is very helpful and really makes an effort to ensure the customer is satisfied, but Brandy is a wonder!!
Danny Ruckman is my Service Advisor and he has always been polite, honest, kind and helpful. The dealership is fantastic. My 2012 Camry is running like a dream! They have a delightful cafe and everyone is friendly. They provide top notch service!
Tom Mitchell was my service advisor and he was the utmost professional! My experience at service centers can be intimidating since my husband is normally the one who gets our vehicles serviced. Tom made me feel very comfortable and explained everything that would happen and any services that were recommended. I didn???t feel ???bullied??? into buying any additional services like at other places. We will definitely be back!
My experience with Mark was outstanding. I sent them an email Sunday night and Monday morning they called to set up an appointment and actually had the truck I was looking at ready for me when I got there. I really feel like Mark went above and beyond any salesman I have ever dealt with. Even when other customers were calling him and demanding his time, he made sure he constantly checked on us even while we were waiting for the finance guy to finish up our paperwork. It was the first time in my almost 30 years of buying cars from dealers, that I felt like I was more than just another sale. Thank you Pappas Toyota and Mark for your great service and outstanding experience. You have earned repeat customers
We had in mind a date that would work for us to replace our 2006 Prius that had 213k miles on it. I kept tabs on all the local area dealers for a red 2018. As the choices narrowed, I got in contact with Cody Pavish by email. He answered my questions and in late November set up an appointment with us to test drive and purchase. Craig Schaak led the negotiation and on November 30th we drove home in our new model. The whole team was pleasant to work with, they gave us full explanation of warranties, accessories, safety features....I will recommend Bommarito when I can and also hope to add a Tacoma to the family sometime in the future. The dealership is clean, bright and friendly, the shops are clean and we actually had fun there.
Tesha Hardiman was great with helping me find what I was looking for. She was very professional and made me feel like she cared about my situation. I???ve told all my coworkers about my wonderful experience.
68 years old and have bought many vehicles in my time. I needed a work vehicle like really fast and since the previous one I bought was a bad one I needed to feel comfortable with this purchase. Never felt more assured in all aspects of buying a car in my life. The dealership made it all easy in a friendly manner and never felt pressured. I bought a 2013 Dodge Journey with 100,000 miles on it and so far so good
Went above and beyond to make buying a car simple and easy! Aaron Davis was so helpful and used a no pressure approach! We are a Toyota family and will return to Twin City Toyota for our next vehicle even though it is 1 and 1/2 hours from our home!
Excellent customer service. Aaron and Jeff spent time as needed. First time buying here, will not be the last. If you are looking for a new or used vehicle, stop on by to receive quality care.
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