Used Toyota Highlander XLE for sale near Marble Cliff, OH

Chelsie Yost is always so helpful. She does her best to save me money. I have been bringing my 2013 Toyota Matrix here for the past 13 years.

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

My truck needed some turbo reseals and valve cover gaskets. Michael Busch took care of me and with the help of Matt the technician got it running great again. Just in time before the major winter storm. Thank you guys!

The transmission failed at 112,000 miles and it costs me $8500 to repair. I expect Toyota Highlander transmission would last at least 200,000 miles but I found out that the transmission is not made in Japan like my old Highlander, but it was made in the USA. People who buy Toyota expect major components such as engine, transmission, are made in Japan with zero defects, but when major components are made in the USA, quality suffers.

They pick up my truck and serviced it, delivered it back to me the same day. Great service!!!

By far best dealer experience I've ever had with car dealership. Never pushy and was as friendly as you could ever ask for. Two thumbs up!!!

Very friendly, honest and informative. They did what I needed them to and they were very prompt.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

They were very kind and attentive when I was there, they also speak Spanish and I had a very good experience with them

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

Djibril was wonderful! He made the whole process so quick and easy, made sure we were well informed on every option we had, and you can tell he really knows his stuff. Financing was a breeze and we are incredibly happy with our new Telluride!

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

Gordon, and the whole crew was awesome. They made feel at home upon arrival until I left. They took care of all my needs, and didn’t hesitate to help me understand what I didn’t. I definitely recommend anyone to reach out to them for any needs regarding purchasing a vehicle. I wish I could tell them thank you every day I really appreciate my new truck!

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

Chris always explains post service details and makes sure I have no questions He’s always courteous

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

Dlacy and Justin in finance was very helpful in saving me money, helped get my car buffed from scratches The vehicle was cleaned which is a great bonus. He also went to the gas station to fill my tank up. Thank you both so much

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

I loved how they got straight to the point and got things done they made you feel important and a great environment. Nick was a great salesman he help me and my mother find the right car and told us a lot about the cars we were interested in and he was a really nice down to earth guy.

Luxurious is how I would describe this car! Smooth ride, efficient and a great looking vehicle! It has plenty of room and pretty cool features as well. I live this car and highly recommend it!

They are efficient and knowledgeable. I know I will always be taken care of here—no worries! Having a rental car for $10 a day while my car is in service is above and beyond.

Nick at Toyota Direct was great to work with. He was professional, knowledgeable, and made the entire process smooth and straightforward. He took the time to answer my questions and made sure everything was handled efficiently. I really appreciated his honesty and excellent customer service. Highly recommend working with Nick if you’re looking for a great experience.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

They are always vey friendly & helpful. They to meet your needs and are never pushy.

Very professional staff. The car was as advertised and the entire process was incredibly smooth.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Thoughtful and considerate of my time and professional in their service. David did a great job working with me and the sales manager was reasonable with my negotiating asks. Very fair and would recommend them to anyone looking for a great car buying experience.

Lisa and Mike. does a great job making sure we are taken care of and that are Toyotas are serviced for years to come. Friendly, courteous and is responsive to our request. Been doing business with Toyota West for 28 years. Steve and Cherie

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

Nick was fantastic! I live 2 states away and was visiting Columbus and we were able to negotiate via email and setup a meeting via text for my trip out there. Once we arrived everything went smoothly and everyone was nice and friendly and it was a zero pressure experience. Despite living so far away (almost 8 hours driving) I will absolutely consider Nick and this company for future vehicles!