Used Toyota Highlander for Sale in Cranston, RI

The initial day we went to look, we were very happy leaving. We found something we loved, and Deb was amazing! We went back to do paperwork a few days later with Roger, who was also great to work with, and were told we could pick it up 24-48 hrs later. Friday came and there was a slight mix-up, but Eric and Deb took full responsibility for this mix-up and worked with us to fix it. Deb came in on her day off and we drove our car home the next day. Cannot say enough great things about the customer service here! Thank you for making our car-buying experience a good one!

I just love my Highlander. I have gone on trips with 8 people in the vehicle and there was room for everyone. Smooth riding and great sound in music.

I have only had my Highlander for two months but so far I really like it. Coming off owning Audi’s I was afraid of a big letdown but that has not been the case. There are a couple things I don’t like however. First off you can’t lock and unlock the rear doors externally. You have to use the front door handle. Second there is no digital read out for the speedometer. Third you can’t lock the doors until all doors are closed. Small complaints but they are annoying.

My experience from first meeting Rick Tavares, Assistant Service Manager to picking up my repaired Rav was excellent. At our first meeting, Rick listened to my concerns and correctly diagnosed my problem. To my delight he informed me, the issue was under warrantee and the repairs would be of NO CHARGE to me. He scheduled the repair and arranged for a new Rav loaner. Repair was completed in timely manner and all issues solved. Rick is efficient, knowledgeable, and very personable. Thank you, Rick!

This is my 2nd Highlander. It is so easy and comfortable to drive. Third row is handy and plenty of room for 3 children. I'm thankful for the larger cargo space when 3rd row is up compared to 2009 model.

Best experience I ever had I had Edward Vidinha for my salesman. What a wonderful man professional very knowledgeable he treated me as if I was his mother I would recommend anyone to Edward if ur shopping for a vehicle go to imperial Chevy and ask for Edward. He answered all my questions and concerns not pushy just a great experience with a great salesman thank you Edward and I will be recommending friends and family to you I rate you and the dealership a 10+ thanks again and I love my new Chevy cruze

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

So far I must say I have been pretty pleased with the everyone at prestige. Bobby was my salesman and was very up front with me , I did not feel pressured during negotiations and Bobby was up front with me. I like how nobody tried any sketchy sales tactics such as taking my keys; after my trade in was appraised I was given my keys back before negotiations started. I was given more money for my car than any other dealership offered me (including the big guys) Bobby Martin and I sat down and reached a number we both agreed upon , although it was close to closing time for the dealership, I met with finance and was told there was an 80% chance of approval and I would know the next day. The next day I remained in close contact with the Prestige but they still did not hear back from the bank, on the third day, I was informed that I had gotten approved and could come in to finalize paper work. On this day my salesman Bobby came in on his day off to to finalize everything and be sure the truck I bought was clean , he agreed to meet me at 6:00pm and he was there right on time. Bobby was honest and let me know that the vehicle would still need to be serviced and let me know when to call to schedule service. After driving the vehicle, I did notice an exhaust leak , Bobby assured me that they would get this fixed and I spoke to the service department and they scheduled a drop off time for service and agreed to issue me a rental without any hesitation. So far I have nothing to complain about , buying a used vehicle is different from buying a new vehicle and the dealer really makes or breaks the purchase. I will be sure to send all my family and friends to Bobby as long as the final stages of my purchase and the service to the truck is successful and I have no doubts that this will happen and in a short time period. Prestige won't offer you free lunch and a padded waiting area , but to me, that's not the purpose of going to a car dealer, prestige will not heckle you to purchase a car. Prestige will be honest with you and let you know if a deal can be made . When I met with finance for the final time I was told that my interest rate went up a couple percentage points, but I was assured I didn't have to make the deal , the difference was $18 a month and I chose to agree to this , but I wasn't pressured into this. Bobby is an upfront person who won't lead you on and then let you down , I am sure everything will go well with prestige's service department and I will be a happy customer. Thank you to Bobby Martin, Jerry and everyone else who helped me out.

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

Raul Reis was truly awesome to deal with! If you need to buy a vehicle ask for Raul! He answered a million questions I had, has a great sense of humor, knew all about the vehicle I was interested in (I did hours of research & tested him on it) and there was absolutely no pressure what so ever throughout the entire process. He took all the dread, stress and anxiety out of buying a vehicle. Manny & Jeff happen to be there also which was a bonus! They are as funny in person as their commercials. Shortly after my purchase I happen to find something very minor I just wasn't happy with & called Raul. Thought for sure I was going to get the brush off but just the opposite happened! Next day Kevin in the service department called me & I explained what I wasn't happy with. Kevin asked me to bring the vehicle in to see what my concern was. He checked everything out, told me it was something they would take care of & scheduled a time that was convenient for ME to get it fixed. This entire process has been incredibly impressive from the level of professionalism and genuine concern to make sure their customers are happy which I haven't experience at other dealerships. if you are in the market for a vehicle I highly recommend you go to Prestige Auto Mart in Westport & ask for Raul. You won't be disappointed!

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

I was originally looking at a 2011 chevy malibu that I had seen on the website. Our budget was between 250 and 350 a month. Jordan had asked us to consider a 2016 malibu as it would be better financially. The final number was 391/month so it was above the given budget but hopefully will work out in our favor. It was a VERY quick process, almost too quick as I feel some things weren't explained (like the warranties or gap insurance) very well if at all especially for this being my first time leasing a car. I felt very anxious not knowing what I was doing or what I was getting into until everything seemed to settle in place & work itself out. I'm happy with how everything turned out & I think I got a great car for a good price for what it's worth.

This car met all my needs! It’s very comfortable and has enough leg room to take my Dad anywhere. The whole family loves it! I’m so glad we purchased the Highlander!

Have to say ..i was not the perfect credit but adam and carlos really worked some magic for me ..thank you thank you i love my new kia

This is our second highlander, had a 2008 sport and loved it. Never a problem after 165,000 miles. But wanted more safely features of forward collection, blind spot monitors and lane departures alert with back up sensors. Found a limited with these features. Couldn't be happier. Quality built and roomy. Good fuel mileage and well built.

Keith extremely proficient with sales answered all questions honest brought me truck after i explained what i was looking for 1 look. Only ,,truck is a dream ,service he gave excellent explained truck. How tos followed up after purchase, had new truck in matter of hours so convenient. Keith should be recognized for quality service and i would recommend friends to dealer i leased new ¿ truck

Reliability car, beautiful, good gas mileage, perfect for trips. The Limited trim has everything in one I definitely will buy another one. Never disappointed me

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

This suv would not be half bad except for the horrible wind noise front passenger. Toyota looked at it twice and won't admit there is excess wind much more fix it. I am working with them but I suspect I will be let down. If this is the case I will dump it and drive my 2002 until it dies and then buy a ford f 150 rather than a tundra.. Yes its that bad!!! I loved the 2002, this one not so much and not just the wind. The gps is useless and hard to use, the voice commands are 100% useless. ask it for pizza and it comes back with steak, not even close. I choose to use my $159 garmin which is 10X better and I never ever had to open the manual. Also the shut off at stop sign is useless and annoying. Overall its a solid 3 with nothing special and no redeeming options. It is my 6th Toyota/ lexus and probably the only one that isn't 5* It is probably 1 month from going on the lot unless they can fix the horrible wind., then I might look past all the average stuff.

Great experience, bought the right Prius. I was looking for a Prius and This guys was referred to me by a friend. I went there and it was the easiest process. He answered all my questions, Thank very much guys

I needed a 7 passenger vehicle that was more reliable than my 2007 Chrysler Pacifica. I wanted everything that my pac had. This limited was it! It had Everything I wanted including a Navi system. Only thing I wish it had were parking sensors like my Lr2 has.( my lr2 doesn’t have a backup system 😞) Very reliable!! Had for two years and just replaced rear brakes & key fob battery. Luv keyless entry. Cant go wrong. The seats are not as comfortable as I would have liked( drove to Ohio, Virginia & Iowa) and it’s not as comfortable as my lr2) very Good buy especially here in the North East! No problems!

Es un vehiculo excelente 4x4 bueno para la nieve. Comodo pata la familia y para viajar de vacaciones y muy seguro te da mucha confiansa esta camioneta. Muchas gracias.

This car has 44" of front legroom which is great for a long-legged person like me. The front seats are fantastic--it's one of the most comfortable cars I've ever driven. Good controls layout--the only nit is the radio tuning knob is a reach. Car gets almost 25 mpg all the time. Plenty of power. Smooth, unobtrusive transmission. Plenty of storage. As my eighth Toyota, I expect stellar reliability. NOTE: Online car shopping makes the experience so much more pleasurable. No longer do you walk into a dealership wondering if you're about to get hosed. You know the vehicle, its worth, and its history. Love it.

We take the car on long trips and it's so comfortable and drives smoothly. Good mileage per gallon rate. Plenty of room for luggage and passengers.

Mario Lee was my salesman and the best one I ever dealt with. 👍🏽 He was very attentive, professional and friendly. I really appreciate how much he went above and beyond and how personable he was. He made me feel very comfortable and did not pressure me at all even when I initially went to look at the vehicle. While it was a week before I returned to take a final look before I purchased the vehicle, Mario was so responsive and quickly and effectively addressed any concerns or questions I had. I was so indecisive and kept contacting him to reiterate details. He was so patient and never came off persistent or annoyed. This is far my most positive experience compared to 7 other dealerships I delt with. When I purchased the vehicle Mario held his promise to ensure that the minor concerns were taken care of. When I returned to pick up my readily vehicle it was Mario???s day off and he went out of his way to meet me at the dealership I felt so bad for making him wait for me as I kept changing the time and by the time I got there we were unable to take a picture together I felt so horrible but this gentleman, Jose Garcia filled in for him and took care of us. He was great very outgoing and funny. Thank you Bourne???s for everything! I would so recommend Bourne???s Auto to my friends and family. Amy Pawloski was the person I initially had contact with she would immediately follow up with me. She reached out to me to let me know of the price dropping. David O was very thorough and took the time to make sure I understood the financial process.

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable

I been searching for a car for a month for two, and it hasn't been an easy process. Other dealerships were basically giving me the run around and playing the numbers game. I initially went to see Erik for a car that they had on sale. He was very attentive and well informed of the vehicle. After the test drive, we talked numbers. Unfortunately, I didn't agree with the number because I felt it was too high. Erik did try his best, in the end we couldn't reach an agreement. I was basically back at square one. A few days later, I received an email from Erik, this time he found a car that has not been on the market yet, and it had everything i wanted. He was able to reserve it for me to see it that night. Even though there was a storm coming in, he agreed to stay till 7 to wait for us. We saw the car, test drove it, loved it and sign that very night. Erik Thompson and Copeland has been nothing but outstanding in their customer satisfaction and by going above and beyond for me. I will definitely recommend anyone who is interested in a Toyota to go here!

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

From start to finish it was the best car buying experience of my life. The entire team at Copeland made it so easy...I couldn't buy a car from anyone else.

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

My family has purchased all of our Toyota vehicles brand new from Copeland so we have history with this particular location. Make sure when you come here that you ask for Matthew Pierre to be your sales consultant! Matthew is the ideal car salesman because he isn't pushy ( like most salesman trying to make a sale), he makes sure that you are comfortable and are at ease, he is a great listener and makes it a priority to find exactly what you are looking for/what you want. He also makes sure that you know all the features and important facts about the car ( some facts that most salesman wouldn't even know or bother to tell you!). My family and I were extremely pleased with his customer service and honesty. We also had the pleasure of working with Michael Burden when it came down to the finances. Michael is also a hard worker who makes it his priority to get what the customer is asking for. He's very understanding and very accommodating. He lays out all the facts and makes sure you understand all the paperwork before your pen touches the dotted line. The only negative experience we had at this location (EVER) was with one of the Sales managers who was very misleading. He caused quite a bit of frustration and confusion by GUARANTEEING a car ( that they didn't even have in stock) at an exact price without checking in with finance department to make sure it was even possible. We spent 4 hours there ready to leave and discuss our other options since they didn't have the exact car we were looking for, but the sales manager refused to let us leave so he made a false promise just to make a sale. Seeing as how my family has been a loyal customer to this location for over 10+ years, we took his word for it and even shook on it. We signed the purchase of sale and of course no time was wasted in the money being taken. He told us the car would come in at a particular time ( no later) and it didn't...it came a week after!This sales manager mislead us with false information, but in the end everything was resolved and that is a HUGE THANKS to the EXTREMELY hard work of Michael Burden and AMAZING customer service of Matthew Pierre. They were so patient, professional, and kind every step of the way, its so unfortunate that they had to clean up the sales manager's mess. I'm just glad that we FINALLY got the exact car that we wanted at the price we could afford. I can't speak for everyone at this location but one thing for sure is that you can expect quality service and honesty from Matthew Pierre and Michael Burden. Come to Copeland to buy your car(s)!

I was hesitant to give up the RAV-4 I had owned for several years because it was so easy to drive. But my wife and I found we needed a larger vehicle when we both retired as we wanted to start taking more and longer road trips. My wife and I both love the Highlander...everything about it. It has so many safety features that make us feel more comfortable when driving on freeways and also city streets. I love the increased leg room (I'm 6'4") so the seats fit my long legs better. The pearl white color is gorgeous, the overall design is really nice, and the reliability is excellent. We are so happy we purchased the Highlander...our road trips are a great experience in this vehicle.

Just purchased a 2016 jeep JKU black bear from jeep 24 and Corey Hines. Had a quick and easy experience from start to finish. Easiest vehicle purchase I've ever done.

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.