Used Toyota Highlander for Sale in Cranston, RI

My experience from first meeting Rick Tavares, Assistant Service Manager to picking up my repaired Rav was excellent. At our first meeting, Rick listened to my concerns and correctly diagnosed my problem. To my delight he informed me, the issue was under warrantee and the repairs would be of NO CHARGE to me. He scheduled the repair and arranged for a new Rav loaner. Repair was completed in timely manner and all issues solved. Rick is efficient, knowledgeable, and very personable. Thank you, Rick!

It is a 7 seater which I need with a large family. We have grown children and they will fit in the third row. I love the dynamic cruise control and other safety features.

Came in for my first service and anthony deldeo helped me get in and out. Very helpful and friendly. He explained everything that was going on and what they were going to do. I would 100% send my friends and family to colonial toyota as well to see anthony.

Since my kids have grown-up, I had the need to replace my very reliable, comfortable Honda Odyssey with a more fun, family hauler SUV. Money was not a big concern, so I was shopping between 2017 Audi Q7, 2016 MB GL, 2016 Lexus GX, new Honda Pilot and new Toyota Highlander - ALL of them 7/8 seater. I know 3 of the cars are luxury but all of these cars are very close in price. Previously, I owned BMW X3, BMW 535xi and my latest BMW X5 which I sold last month and I am an enthusiastic driver. Even though I love BMW overall, the new BMW X7 was out of my reach at this point. I test drove all the cars and here is my honest opinion. Audi Q7 was great performance and fun to drive, but going in the 3rd row seat is cumbersome and my kids will not want to do it. Too many steps just to enter there - Audi do something about this? Can you not make it simpler? MB GL was nice with all features - but big, detached from road and dealer was not negotiating price. GX was a truck-like and didn't like the drive. After lot of research, videos and blogs - finally bought a brand-new 2018 Highlander AWD Limited. Absolutely love it!!! Great feature comfort, nice styling. I had dealer put running-boards and door moldings. It looks gorgeous! I would say looks are on par with my bimmer. Love the interior and the shelf is so useful. I have put 300 miles so far and it is comfortable. 3rd row access is fine and seating is comfortable. I am planning to keep the car for at least 5-6 years. I would highly recommend it to anyone!

I walked in to inquire about purchasing a new Avalon. I was very close to purchasing a new Subaru Outback. This was a sanity check because I was driving a 2006 Avalon at the time, liked it very much, and thought I'd check out a new Avalon before pulling the trigger on a new Outvack. I was assigned to Jose. He was extremely knowledgeable and professional. We spent a few hours together. He did not disparage the Outback, but did accentuate the positives of the Toyota brand and the Avalon model. He worked with his sales manager to get the price I told him I would purchase at. We made a deal. When my wife and I arrived a few days later for delivery, Jose was prepared, organized and thorough. I was fully informed in regard to all aspects of my new car.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

Fun is not a word people would generally use to describe the process of purchasing a car and quite frankly the process was anything but fun, up until I went to Both Toyota in North Attleboro. Ok so fun might be stretching this stressful process a little bit, so let's go with relaxed and enjoyable. The environment is aesthetically pleasing and the staff friendly, professional and not overbearing. Our sales representative MK (Mouhamadou Kandji) made the experience the best. He walked us through every step and eased our concerns answering every question knowledgeably and without hype. My wife and I never felt like we were being handled.. We were in the market for a vehicle, but had not planned on purchasing when we came in. We leased the vehicle because MK instilled in us a confidence and trust. We wouldn't have leased our vehicle that day if we hadn't had MK as our sales rep and that's a fact. The rest of the team also made the process from beginning to end painless and quick.. Top notch!!

If you drive prudently, mileage is way better than expected. I am averaging 27-29 with city driving but using the engine off option at all traffic lights. I try to have any rabbit starts. The fit and finish of this car is typical Toyota quality, just like my past 6 Toyota. I purchased this after trading a Rav 4 so I could transport more people. It works!

Staff was very attentive and responded in a very timely manner. Follow up was handled in a professional manner. When I'm ready to purchase another car, I will return.

Good looking, easy to get in and out of. I love the easy opening back door for groceries and other items. Also gets great gas millage.

Desiree was very helpful. She made the stressful process of buying a new car much easier. She was always available for any question or concern. I highly recommend and trust Desiree I will buy my next vehicle with her help She is pleasant and understanding Lucie

LS plus Trim: Plus: great comfort, beautiful, lots of room, locking glove compartment, auto trunk, front end collision prevention aid, auto high beams Minus: weird heater, heavy 2nd row, unnecessary unusable buttons meant for higher trims, terrible Navi app. No alarm available

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

I been searching for a car for a month for two, and it hasn't been an easy process. Other dealerships were basically giving me the run around and playing the numbers game. I initially went to see Erik for a car that they had on sale. He was very attentive and well informed of the vehicle. After the test drive, we talked numbers. Unfortunately, I didn't agree with the number because I felt it was too high. Erik did try his best, in the end we couldn't reach an agreement. I was basically back at square one. A few days later, I received an email from Erik, this time he found a car that has not been on the market yet, and it had everything i wanted. He was able to reserve it for me to see it that night. Even though there was a storm coming in, he agreed to stay till 7 to wait for us. We saw the car, test drove it, loved it and sign that very night. Erik Thompson and Copeland has been nothing but outstanding in their customer satisfaction and by going above and beyond for me. I will definitely recommend anyone who is interested in a Toyota to go here!

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

From start to finish it was the best car buying experience of my life. The entire team at Copeland made it so easy...I couldn't buy a car from anyone else.

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

My family has purchased all of our Toyota vehicles brand new from Copeland so we have history with this particular location. Make sure when you come here that you ask for Matthew Pierre to be your sales consultant! Matthew is the ideal car salesman because he isn't pushy ( like most salesman trying to make a sale), he makes sure that you are comfortable and are at ease, he is a great listener and makes it a priority to find exactly what you are looking for/what you want. He also makes sure that you know all the features and important facts about the car ( some facts that most salesman wouldn't even know or bother to tell you!). My family and I were extremely pleased with his customer service and honesty. We also had the pleasure of working with Michael Burden when it came down to the finances. Michael is also a hard worker who makes it his priority to get what the customer is asking for. He's very understanding and very accommodating. He lays out all the facts and makes sure you understand all the paperwork before your pen touches the dotted line. The only negative experience we had at this location (EVER) was with one of the Sales managers who was very misleading. He caused quite a bit of frustration and confusion by GUARANTEEING a car ( that they didn't even have in stock) at an exact price without checking in with finance department to make sure it was even possible. We spent 4 hours there ready to leave and discuss our other options since they didn't have the exact car we were looking for, but the sales manager refused to let us leave so he made a false promise just to make a sale. Seeing as how my family has been a loyal customer to this location for over 10+ years, we took his word for it and even shook on it. We signed the purchase of sale and of course no time was wasted in the money being taken. He told us the car would come in at a particular time ( no later) and it didn't...it came a week after!This sales manager mislead us with false information, but in the end everything was resolved and that is a HUGE THANKS to the EXTREMELY hard work of Michael Burden and AMAZING customer service of Matthew Pierre. They were so patient, professional, and kind every step of the way, its so unfortunate that they had to clean up the sales manager's mess. I'm just glad that we FINALLY got the exact car that we wanted at the price we could afford. I can't speak for everyone at this location but one thing for sure is that you can expect quality service and honesty from Matthew Pierre and Michael Burden. Come to Copeland to buy your car(s)!

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

I am always uncomfortable going into a dealership and buying a car. My RAV4 was a 2002 with 160,000 miles and needed to be replaced. I saw some great Rav's online at Copeland Toyota in Brockton. My husband and I went over to look. Our salesman was Carlos Cabral. He was great! He listened to exactly what I wanted, no pressure and found me the perfect car at the perfect price. I was so pleased to see that what was online reflected the inventory/prices available at the dealership. The financing was great, terrific rates thru Toyota. I drove away with a gorgeous red 2015 RAV4. I highly recommend Carlos and Copeland Toyota

Really thought Toyota Highlander would be an excellent replacement for our 2011 Subaru Outback. Other than styling and 3rd row seating it fails on all levels. Not confidence inspiring in snow and ice. Annoying radar cruise. Odd unintuitive controls. Weak engine. If I'd have known Subaru was coming out with an SUV with a 3rd row we'd be happy still.

Homar helped make buying a car fun! He was down to earth and listened to what I was looking for... he was not pushy and he didn't try to sell me the most expensive car on the lot. Homar was there to help ME decide on the best car for ME. He kept me updated on the whole process and I felt comfortable asking questions. I would definitely recommend Copeland, specifically Homar.

Very smooth ride and holds my family of 6 nicely. The model is basic, but the standard features are nice. My whole family enjoys the leg room.

I had a nice experience buying a car from Copeland Toyota. The salesman, William , did a great job explaining everything and was really good to work with. The finance staff did a great job as well as the sales manager. Overall, everyone was outstanding to work with and I would highly recommend buying from Copeland. Jim

this Big Suv makes me feel safer and I love all the safety features. I love the comfort of the Suv . This Highlander rates very high in Consumer Reports as a reliable, safe and a great SuV to buy and helped me consider it a potential buy which I did end up buying. Who could ask better than that.????

I had an unexpected serious issue with my Ford and they were excellent in taking care of it! They took care of things in a timely manner, made sure I had alternative arrangements for getting around while my car was in service, and made the whole experience as good as could be given the circumstances. I highly recommend them and I truly enjoyed the experience (who can say that about the hassle with unexpected car troubles!).

No chance to rate properly as I was injured in accident that totaled my previous car so I'm not able to drive at this point but seems like a well made car

The first sales person was very unprofessional and rude, ( didn't show any interest on making a sale) the customer service lady was very helpful and asked us to please go back and give them the opportunity to do things right, we were welcome by her and a very professional sales person Alan Miller, he when out of his way to help us and got us a good deal on our trade in and the new vehicle, my wife and I are very please with both of them, we haven't had any service done on the vehicle yet, we'll see how the service department acts.

Drives like a truck, but meets the needs of my family! plenty of space for all the kids things plus more. Very comfy and classy!

I just picked up my second vehicle from Copeland and I am delighted with the experience. I met with Taylor, who is a wonderful salesperson! She explained everything but was not that pushy salesperson type you may experience in other dealerships. I highly recommend Copeland Toyota and Taylor!

This car drives like my MDX at 20k less CV ost. V6 engine has great acceleration Handles well on snow. Interior has the finished of a much more expensive car

I recently purchased a Toyota RAV4 Limited from Copeland Toyota. I consider myself very fortunate to have Erik Thompson as my sales person to assist me in this process. Erik was ALWAYS very accommodating. He answered any questions that I had regarding the vehicle. Erik NEVER rushed me nor did he pressure me in my decision making. Erik gave me a tour of the service department and then booked my first service appointment for me. After making the purchase Erik informed me that I can contact him in the future for any questions or assistance that I may need for my new RAV4. Erik is a sales person who is extremely knowledgeable,polite,friendly,dedicated to truly assisting the customer and very professional. I would recommend Erik Thompson and the Copeland Dealership to my family and friends when they are searching for a Toyota product. Thank you Erik for helping me in my purchase. Copeland is very lucky to have you and thank you to the staff at Copeland for being so cordial.

This is my second HIghlander replacing a ten year old vehicle which was still running great and no problems. The vehicle rates well as a comfortable, reliable SUV and comes a number of safety features depending on the trim level, mine is the XLE. I thought I would point out a few negatives that may impact your buying decision. I would buy this vehicle again. Cons: - The entertainment system. Toyota does not have Android or Apple play, instead they have their useless Entune system. This is baffling and if you really need Aor A play, look elsewhere. Controls are too far from the driver and you must use the steering wheel to control the radio. Hopefully in the future, Toyota will perform a software download and add these features. The navigation system is lousy and you will want to use Google Maps or Waze on your phone. The voice command system is hit or miss, mostly miss. -Safety features. The rear cross traffic warning can sense a car coming from the side. It CANNOT sense pedestrians behind you or even a car directly behind you. I have no clue if the emergency braking works and if the system will sense a pedestrian or bicycle in front of you but I would not count on it. Even with these limitations, I would not buy another SUV or any car with the cross traffic alert and rear camera. Ergonomic driver problem - There is no place to rest your right arm and this is a problem on long trips. This is a surprising screw up. Other than that, very comfortable. I notice a huge difference in Toyota seats - the leather seats are much better and more supportive than the cloth seats which knocks you up to a higher trim level. We rejected the Rav 4 on the grounds of basic comfort. Extra warranty - if buying new, check with your auto insurance company to see if they offer a "mechanical breakdown policy" as they word it. I have Geico and it is dirt cheap. I never had to use it on my old Highlander!

Great place everyone was courteous and friendly. Stan Morill excellent salesman Thank you

This car met all my needs. Lots of legroom and steering wheel controls are the best yet. Handles well with great suspension. Looks sharp and really like the headlights and roominess inside cabin. Sunroof fun since never had one before. Really great car!!

Great car! Drives great. Looks good. So far meeting all my needs. Nice and quiet. Lots of room too. Very comfy to drive and we love all the room.

I went to Toyota to have them check an item on my truck that was under extended warranty. It was not a recall just a precautionary warning. I also asked them to check my emergency brakes as they were sticking. They checked the u-joint under the extended warranty. They lubed it and did an all point inspection. They pulled the drums and measured the brake pads. (Usually a 60.00$ fee). I received a call there was plenty of meat on the brakes, nothing was wrong with the truck. I received the call come pick up my truck. "NO CHARGE!" The brakes probably froze because I got water on them before a cold snap... The truck has 210,000 miles on it I tuned it up once! Bought it at McGee Toyota of Dudley. But the words that echoed through my ears that night as I went to pick up my truck were. "No....Charge..."..

This car is just what we wanted, after test driving the other Brands this one just felt better all the way around and gets better mpg's than I had expected, we Love it.