Used Toyota Highlander for Sale in Decatur, AL

This was an AWESOME!! day 4/14/17- Very Friendly people, a very warming place & dealer REP - right there time you come on their car lot , willing to assist you. Bill Harrison - have sold me a car before. A GREAT ! guys & Tiffany Leach was an AWESOME, young lady - play her part til the end. - Great Friday - Good Friday we purchase a car. Serra Toyota is the place to go - NO PRESSURE, SHORT AMOUNT TIME - IF YOU qualify - & If you don't - they will stay with you to the END - that what we did a year ago - until GOOD FRIDAY -we when from a 2014 - Corolla & we got our new 2017 Corolla 4/14/17. Thanks Bill Harrison & Tiffany Leach & - other guy took their place to process started.

This car has met are needs so far.good leg room front and back.good gas mileage.rides like a car very smooth.running boards help with getting into car

Like most consumers in the market for a vehicle, I’m always apprehensive when purchasing a new car. My experiences with car salesmen in the past has been fraught with charlatons, hard sellers, & dishonest opportunists. In the market for a new A8 & spoke with Austin, what a great experience. He was very knowledgeable, helped me find the right car for my needs, and was very respectful throughout the entire process. I used to think that car salesmen were all of the same cloth, but after spending just a half hour at this dealership, I see my opinions are just stereotypes based off bad experiences. Great employee. I plan on getting my new vehicle from Austin very soon.

I love my Highlander. It seats up to 7 passengers or I can lay 2nd and 3rd row seats and transport larger items as big as a couch. Very versatile.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

We keep our cars for a long time so I looked long & hard and decided one the Highlander. I test drive it and thought it was the most comfortable & I loved all of the safety features!

Edward Lyons was my sales associate for my third Serra Toyota of Decatur purchase, a 2017 Camry SE. In my opinion the service department, cleanliness of the facility, and the general great attitude of the sales associates is by far the best I have experienced, which is why I continue to come back. My latest purchase, on Friday, January 20, 2017, was another great experience. I liked Edward's "no pressure" approach and the fact that he listened to everything I said I wanted and delivered. Once we completed the preliminary paperwork Edward turned me over to Antonio Gray, in finance, and although the buying process includes quite a bit of paperwork, the process was streamlined and it didn't take long for me to drive away in my brand new vehicle. I will recommend Edward, Antonio, and Serra Toyota of Decatur to all my family & friends in the market for a new or used vehicle!!!

I test drove and compared the 2018 Honda Pilot, Nissan Murano, and Toyota Highlander. I chose the Highlander for reliability and all around better car for our needs and taste. I got the AWD XLE as it seemed to be the best version for the money. I liked the looks of the captain chairs in the second row, but opted for the full bench instead for friendlier seating for three adults instead of having to put one in the third row which is more for kids than adults. So far I love the car and the MPG has been very respectful.

E-mailed Serra Toyota Decatur regarding a low mileage 2016 Lexus ES350. Sher An Bowman responded within an hour. Sherman answered my questions & my and I drive 1.5 hrs to drive the car. Sherman was very professional & reviewed all the bells & whistles on the car. The local Manager, Tommy, & Financial Manager Paul were very friendly & professional. We purchased the car & 2 days after getting home Sherman a used us we left several cd's in the radio & offered to mail them to us, A good buying experience.

I had a 2017 model that was totaled, however my wife who was driving it did not have a scratch except the pains from the accident.All air bags opened instantly and the seat belt tightened immediately preventing her head hitting the steering or windshield. The other car was also totaled , however the other driver had several broken bones.Therefore we decided to buy the same car and same model but the 2019.

On July 28, 2018 it was a privilege for me to be able to interact with Mr. Fred Williams.By doing this I was able to drive off the lot with a brand new 2018 Toyota Corolla, I must say that the attention that was paid to me by Mr. Williams was beyond superb. he paid attention any and every detail that encountered and he also was very diligent on matters that were unforeseen. and for this I am very grateful I would highly recommend that anyone who needs reliable safe transportation and any special needs obtaining this to go and sit down and have a talk with him! I would like to thank Mr. Williams, along with Serra Toyota of Decatur and anyone who may be affiliated for their time ,and prompt and courteous service.

We chose this car over the Santa Fe and VW Atlas. Definitely better quality than the Santa Fe and better engine performance than the VW Atlas. The tech features are nice, but not better than the Hyundai tech package. The biggest surprise is how much we underestimated the impact of the HORRIBLE navigation system in Toyotas. Trying to use it is an exercise in insanity. Truly a masochistic dream. The best part of the navigation system is when it is not on. Toyota should be ashamed of it and people should be fired. I have been a Toyota supporter for years, and the Highlander is a great all around car, but the frustration of using the navigation system is killing my desire to buy another Toyota. Either build one that works or use Android Auto.

I searched specifically for a Ram 1500 with heated mirrors. What I received was a package 2nd to none, with a monthly payment that fit the package offered me. From the initial contact with Champion Auto group in Athens, Tn, to the final good bye, I was most impressed with the "personal commitment" from my Sales Agent, Michael Wooldridge. I was not pressured on the initial contact with Champion Auto group, but a guarantee to me to locate that particular Truck. While enroute to Champion in Athens, Al, it was comforting to receive a phone call from Michael, updating me to the progress of the selection I had made, and to see that I was ok, and directions to the dealership if I needed them. Upon arrival at Champion Auto group in Athens, Al, I was greeted by The Champion Team who knew my name, the hospitality was awesome, offering a warm cup of coffee, and the area to go to freshen up from the Tennessee drive. Michael took a personal interest, giving me confidence that this purchase was an investment that I would really treasure. The smoothness of the paperwork process was like none like I have experienced. Personal commitment from every phase of the paperwork process. As the deal was closed, my paperwork handed to me, the final hand shake, I was impressed on my visit to Champion Auto Group in Athens, Al, I knew when I shook Michael Wooldridge's hand for the final time, he was sincere when He told me, "Cary, feel free to contact me for any concerns you may have on our deal today". Talk about memories made for a lifetime, and a return in the future.

Poor audio quality. I could not believe that I purchased this vehicle. Audio is something that can make you feel relaxed on your drive home from work. This part I lost. I have the 2019 Platinum Hybrid.

Our new 2018 Toyota Highlander is outstanding, we bought this car 2 days ago from Serra Toyota Decatur. We had a great car salesman Mike Miller, he did above and beyond to get us a great dependable car. Also Matt Dubose was very helpful and came over to see what they needed to do to make us happy. Vic the financial guy was very helpful we probably was in his office over an hour with him explaining detail for detail about our new vehicle also explaining how Toyota will stand behind their cars!! We traded my 2010 GMC Acadia in for the highlander. The highlander has tons of room, cool features that we really love. We highly recommend this suv to any family. Go see Mike and the friendly staff at Toyota In Decatur Alabama.

Ariana helped us so much in our new car buying decision. Hyundai of Decatur is an amazing place to buy a vehicle . Definitely a five star from me and my husband. Go see Ariana!!

Size is perfect for family and business usage. Has all options except for cooled seats, rear entertainment system and heated steering. Overall a really good car!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

Love the room in this suv perfect for my family and it’s been great on gas and maintenance compared to my 2006 Jeep commander I previously owned.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

The car has everything I need. Legroom is good, heated seats, USB ports, third row seats. Most helpful is the blindside alerts. Love the way the drivers seat extends for comfort for long legs.

Supervisors & managers are often so busy with tons of responsibilities. That being said it's understood how an employees performance can go unrecognized. Well I want to acknowledge Antione Pyfrom in the service department. He was very attentive (all ears and smiles) from the moment he approached my vehicle. I was having an awful morning. At various dealerships in the past I've dealt with inconsiderate employees when bringing my vehicle in for service. However the mannerism in which Antoine displayed toward me (a female) made me take a second look as to where I was, literally having to pinch myself. The respect from this service advisor blew me away, changing the experience of my morning from awful to unbelievable. I hope what Antoine displayed is the Serra Toyota standard... as customers especially women can benefit from the gratification of diligence and genuine respect! Thanks for an amazing experience Antoine, no doubt you are extremely valuable to customer service!

This Highlander replaces a 2007 Volvo XC70 with 236,000 miles, which was an excellent car. I've only owned this Highlander for 1600 miles, but my initial impressions make me hopeful it will match our exceed my Volvo.

Warranty service, in and out in about an hour to change out the computer. Customer seating is in the showroom. Don't try the pressure sales tactics of other dealers I've used, trust their word above the others.

Meet all my needs very comfortable lots of space for the kids.. good for traveling with family. Feels very safe. Love all the safety features

Wasn't thinking about trading my car but after getting to the dealership and talking to Kendrick Langham I was more receptive of making the change. Kendrick was professional and very informed of 29, 2016. the model I was looking at. The complete buying experience was smooth and easy to get done. I would like to thank Kendrick for his professional attitude, calm approach and great conversation. The 2016 Toyota Camry was purchased on February 16, 2016. Sincerely, Stanley Sledge

Getting used to it . Will have to play with drivers seat a little to hit my comfort zone and why are the cup holders so huge up front. ??EVERYTHING else seems great . !!

I received 2 emails and a phone call from Derrick Pettway asking me to come I and look over their inventory! Derrick was very professional and had me approved approved for a loan within an hour!! He told me to pick out what I wanted, went with me on a test drive and set me up with a beautiful 2016 Toyota Camry!! He introduced me to the service team as a "family member" and continued to have my car cleaned, filled up with gas and set my iPhone to the Bluetooth on the car!! I highly recommend Serra Toyoto of Decatur and recommend Derrick Pettway even higher for a salesman!!! Thank you Derrick for putting me in my dream car!!!

Very disappointed bought top of line in model Platinum chrome but did not include automatic start or individual tire psi or specific low tire designation or automatic interior lighting when doors are open including rear hatch which at night is rediculous. Also the PCS I’m sure doesn’t work had a close call on rte 95 in South Carlolina and not so much as a waning tested it many times myself to see if I would at least get a Warning no such luck. Complained to the dealer and he said he tested it in Cruise control and since it wired in this mode the PCS IS OK . Didn’t convince me since I think there has to better way to check out the PCS especially when I had a bad experience with it but fortunately turned out fine because of my evasive action which still should have given me at least a warning because it was so close

I???m very excited about My new 4Runner! I want thank Kendrick for the assistance he provided to us while my husband and I were shopping for a new vehicle. Kendrick made our experience fun and enjoyable while purchasing our 4Runner! He was very knowledgeable and helpful. Kendrick Langham you are awesome! We are so delighted with our purchase.

My experience began as you might expect and as everyone dreads pulling into a dealership and being ran over by the mob of salesmen hoping for their next sale? After being greeted by Daniel and speaking with him for a few moments I knew Daniel Rothermel was not your run of the mill car salesman! The whole experience ended up being the absolute best vehicle buying experience ever for me . Serra Toyota is certainly not your run of the mill car dealership either, Their whole staff was very attentive to Our needs and so polite You don't feel like just another number. We received numerous follow up calls both from Daniel and the dealer. Thank You Daniel Rothermel and Serra Toyota for making buying a vehicle a pleasure instead of a headache. K. Dennis

Vehicle is well built. It has a great look. Best running vehicle anyone could own. Will not buy any other vehicle. Vehicle is made to last

I went to Landers McLarty DCJ to get my 2015 Grand Jeep Cherokee serviced. It was an early morning, so (while I waited) I took a low-threat walk around the lot....I'm not a fan of vulture-like salesmanship. I had been considering trading in my truck for a second Grand Cherokee, and had found one online that was supposedly on the lot. I couldn't physically locate it though, so I poked my head into the salesroom floor to ask about it. Even though it was 45 minutes before they opened, Joe Ashbury readily introduced me to Josh Craig. I gave Josh the VIN of the vehicle I was curious about, and he located it and postured himself to transport me to the location. I declined, and simply gave him the trade-in amount and terms I was looking for. I provided a contact number. I was pessimistic. I anticipated a call later on to the tune of "Boy do I have a deal for you" only to overshoot my terms by a ridiculous amount. Much to my surprise, I received a call from him that same day with terms that were better than I had requested. He and Joe had worked closely with the local banks and saved me thousands. I came in the next morning and we sealed the deal in less than an hour. Mr. Pickett in the Business/Finance office was a true professional, and gave me a great deal on GAP insurance that I would have thought was unaffordable. At Landers McLarty, synergy exists, and the employees work as one unit...it isn't a "this is the salesman's job" and "this is the finance personnel's job"...they communicate with each other along the way. It saved me from explaining my wants time and time again. I wish I would have purchased my 2015 Grand Cherokee from them....the experience I had when I procured it from one of the other "leading" Jeep dealerships in Norther Alabama was a far cry from how I was treated at LMDCJ. My only "complaint" is that I wished they could have coughed up the $286 to throw in one of those cargo security covers for the (I asked the guy back in parts how much one would cost....I didn't get his name, but he was really helpful too). It would be the difference between me giving the transaction a "10" versus a "9". That may be worth it to them though. Again...and excellent experience.

I owned this vehicle for 3 years, it had computer problems, terrible voice controlled GPS, radio would crash. Engine and drive train were great, comfort was also good but not as spacious as my new VW Atlas. The service charges were too high, and it was recommended at 5k with synthetic oil, way too often.

Originally we were supposed to be buying from someone else but she left. We got "transferred" to Robert Shrier! I was super happy with his knowledge of the vehicle and his happy and welcoming demeanor. Great salesman. Thank you for everything! :)

The car meet all the needs , wonderful inside and outside , with a luxury and confort . The driving is so easy and very confortable