My car broke down at 0500 on I-476 . . .
November 6, 2018
My car broke down on I-476 at 0500 on the way to the airport, and was towed in. Not a great way to start the day or a business trip.
While out of town on my business trip, I worked via phone with Del's Service Advisor, Joe Holbrook. Joe was candid, thorough, and fully explained the diagnostics performed, the nature of the malfunction (which was rather serious), and alternate approaches to repairing, with a recommended best value solution.
Joe's thorough explanation allowed me to make an informed decision (from 1000+ miles away). I went with Joe's recommendation, and the result was a fully repaired, tested, well running vehicle (better than before the breakdown). Del's approach has given me the confidence that the repair was correct, thorough, and reliable.
Overall, an excellent value. Thank you very much.