Used Toyota Highlander for sale near Wood River, IL

My experience with this dealership has been the best I have had To date. They went far above any other dealership that I’ve purchased vehicles from. My salesman Bob Halliday was phenomenal, he got me more for my trade and I had one issue with the vehicle that I wanted fixed . Bob got that issue taken care of while I was going through the finance part of the process and even transferred my property over to my new to me vehicle. The finance team got me a great interest rate and worked hard to get the extended warranty and gap insurance I wanted and got it within the amount I budgeted for this purchase. All in all it was pleasurable and I will look to Pappas Toyota on my next vehicle purchase.

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Tyreese listened to my wants and even though my initial choice sold prior to my arrival, he found me a better option. He was very knowledgeable about the cars features which made me love my car even more.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

I recently had the pleasure of purchasing a car from Suntrup Kia South, and I can’t express how satisfied I am with the experience. Despite being a thousand miles away, their professionalism, transparency, and warmth made me feel right at home. From the moment I connected with Moe Saad, I knew I was in good hands. Moe exemplified the epitome of a top-notch car salesman, providing me with reassurance and guidance every step of the way. My search for the perfect EV9 led me to many dealerships, but none matched the integrity and authenticity of Suntrup Kia South. Moe and his team went above and beyond, offering red carpet treatment without the need for an actual red carpet. Even while under the weather, Moe ensured a seamless transaction, passing the baton to Dzenis, who continued the stellar customer service. From start to finish, every detail was meticulously handled, including a thoughtful conversation with sales manager Dave, who ensured my satisfaction was met at every turn. In an industry often plagued by deceit and gimmicks, Suntrup Kia South stands out as a beacon of honesty and excellence. It’s rare to find such a level of service and transparency, and I can confidently say this was the best car-buying experience I’ve ever had. Despite the distance, I’d make the journey again without hesitation. If you’re in the market for an EV9 or any vehicle, do yourself a favor and visit Suntrup Kia South. You won’t be disappointed. Hats off to Moe, Dzenis, Dave, and the entire team for exceeding expectations and setting the bar high for customer satisfaction.

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

Recently worked with CarMike who was incredibly patient as I test drove several models and never made me feel rushed. 10 out of 10, highly recommended.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

great job by Brian on selling me my civic. Best deal ever. Will work with him again. Go see Brian To buy your next Honda

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Great experience after loosing our car in a horrendous crash. We were able to replace our vehicle with a better one! Great service and great attitude - they really wanted to help us and get us mobile again. After experiencing some interesting and weird situations at some other dealers, it was like a breath of fresh air to be treated courteously and friendly at Newbold Toyota!

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

Jose was great to work with, this was probably the shortest amount of time I’ve been in a dealership. Showed up on Saturday evening and test drove the car was there about 20-30 minutes, contacted them by phone Monday and I did everything I could do over the phone then got there after work Monday and was there 30 minutes finalizing everything. Out of those 30 minutes we did have to wait 10 because Jose was already with another customer. A no pressure environment and very nice people.

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

This was the best car-buying experience I?ve ever had. David Henley was kind, patient, knowledgeable, and prompt when helping me buy my new Prius. I walked in expecting to get into a used car, only for David and the finance manager to help improve my situation with a brand new Prius at an incredibly low price! These people really care about not letting people get upside down in a loan that only hurts them in the long run. I will absolutely be returning here when my wife and I are ready to purchase a new mini van for her.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

Great service dept, helpful. Sales was helpful in locating the car I have been looking for. Would/will shop atCarMax again. They make it easy and I appreciate the no pressure sales.

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

Josh M helped me in service. Had a great experience! He has wonderful customer service skills. He is very knowledgeable!

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Recently bought a Sienna with David Bell and had a good experience. He was professional but not pushy and felt we got a fair deal. Would recommend.

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

My experience with Napleton was quite positive. i purchased my first vehicle from Napleton and was satisfied. My second go-round was equally positive. My salesperson Josh Franklin was awesome!!! I will refer all that are interested in buying a new car to Josh.

Overall a good reliable 3-row SUV, with a comfortable ride, decent trip mileage, and good acceleration (good power train. Negatives are a poorly designed A/C condensor (Rocks kicked up will punture it releasing all the coolant) and very high wind noise at freeway speeds (hard to talk, radio has to be turned up very high).

Nice group. Very clear, frank and professional. Their selection was good, all the cars seemed to be in great shape for their age.

I have had this car since 2013. I have a feeling it is going to last me a long time. The only thing I don't like about it is the spare being underneath the car where I cannot get to it to check the air or put air in it. I would rather have the spare inside somewhere.

Jim and Ken did a fantastic job. They were patient and answered all my questions. They made me feel like the entire dealership was open to me. They introduced me to the service manager. The car is incredible, better than my BMW X5.

I came in looking for a new Honda and Thomas helped me locate the exact car for my needs. Love the car and I’m glad to add it to my family ! Thanks Tom

My 2022 Highlander is a great car. It is very roomy and comfortable with a lot of safety features. The back seat is very comfortable

I had a great experience buying a car at Napleton! Ally helped me find exactly what I wanted and was extremely patient and kind and very helpful!

I worked with Samir Hamzic as my sales rep and he was wonderful! He made the experience very pleasant, asked my car needs, shared information on possible cars to suit my needs, and helped me find the perfect one!

I have a platinum model and I could not be happier. Love the body style and the interior is absolutely gorgeous. Rides smooth as glass, has great pickup(V6) and great mpg!

On July 15, 2023 I purchased a new car from Dean Team Volkswagen in Kirkwood. Eddie was great to work with and made buying a new car painless. We were in and out in no time. Thank you Dean Team...awesome customer service, we will be back!

This car drives extremely smooth and I’m very impressed so far. The seats are comfortable and everything is easy to use. I highly recommend checking out a Highlander.

Tim was great . The process was easy and fast I was in and out .he got me approved on my first car!