Used Toyota Highlander Hybrid for Sale in Naperville, IL

This is my 14th car that I have purchased. Sometimes I know exactly what I want and where to buy it, but this time I was replacing a 2002 GMC Envoy and really had to shop around to find a similar car because we were completely in the dark on what mfrs offered size and feature-wise. When we stopped into ToN, we were fortunate to be met by Tom Clancy who stepped us through all of the features of the various versions of the 2018 Highlander. We looked at new and used. He gathered the info on what we were looking for and zero'd in on our choices. Although we had already looked at dozens of cars and still had a few more to go, we were so impressed with Tom and the ToN team that we bought the Highlander on the spot. We'd never been in a Toyota dealership before, and this was a very nice experience. We were introduced to Jose, Tom's manager, who helped resolve a small problem with the paint on the car. Joe in finance put the paperwork together quickly and without error. He also advised me on gap insurance, which I had forgotten about. Can't really say enough nice things about Tom, great sense of humor, did not waste our time, got right down to what our needs were, had excellent listening skills combined with excellent product knowledge. Tom had a mastery of the numbers as to what the costs of the alternatives would be and made the selection process easy and fast. He was very helpful during the test drive, making sure we understood the features of the car we were driving and going into good depth on the functions and benefits of each feature. Tom made car-buying (something I don't like to do) fun! Even the upsales presentation (add-ons you might want to snap onto the base car) was very well put together and took a minimal amount if time.

It was the right size, a hybrid, more seating, right slope to the hood for better view of the road, very spacious, dashboard not so complex, good pricing, good mileage.

The last time I was in for an oil change, a salesperson called to let me know they were seeking to acquire my vehicle. I was up against the maximum miles on my lease, so I saw no harm in pursuing this possibility (replacement). This is the 4th car I've transacted with Napleton - 3 with Jordan K and this one with Nizar Assria. Friendly and easy to deal with, we briefly test drove the car and briskly proceeded from there to draw up the paperwork. Jerry in Financing, also very easy to deal with. A pleasant experience, just as all of them have been. Our family will continue to direct our business to Napleton and to pass along recommendations to others to do the same! Rob

It exceeds in performance and life long value compared to most other brands. I’ve had Toyota hybrids now since 2005. I think the Highlander hybrid is great for in city driving, mountain climbing in all weather situations, and im getting the average of 31 mpg for this weight as I’m driving from Cottonwood to Sedona to Phoenix and Prescott. I’ve even had a bit of MN winter weather and it plows right through icey roads and snow easily. This is the true adventure vehicle!!!

I have been getting my car serviced @ Pugi for quite some time & even though I didn't purchase my vehicle from them, they still treat me like family!

great car all in all, however long trips the seats are NOT comfortable at all. It is designed for people with a flat butt. The gas mileage is not good in the summer with the AC on

I’ve had my car serviced here several times and like the professionalism, knowledge of the staff and management and the cleanliness of the facility. They also send coupons in the mail. I’ve moved out of the area and there’s another dealer closer to my new home but I started coming back to Oakbrook Toyota because the service is much better.

I just traded in my 2017 Highlander Hybrid for the 2019. The 2019 is all I expected it to be , looks great, power and performance , comfort and good gas mileage . Rides like a dream.

I came in for basic oil change service and Brian took care of me. Brian was friendly and knowledgeable. They weren't pushy with the recommended repairs, they just made a list that I can take care of when I have the time.

Nicely styled inside and out; the baseball mit leather interior is Lexus quality. Better in the snow than the previous iteration. We owned a 2013 Limited that was less capable in the Vermont weather. Gas mileage is spot on with Manufacturer specs. 2016 RAV4 Limited Hybrid more fun to drive (and came equipped with LED headlights), but can’t beat the room and comfortable suspension of the Highlander. Best in class.

I came in to have an electronic part replaced in my car. Mike (Michael) was very pleasant, helpful and very informative. His customer service was awesome!!! Kudos to him...

I've owned the 2017 Highlander Hybrid for a year and have driven it 40,000 miles. While it's a very comfortable and remarkably efficient SUV, I don't believe its high price tag is justified. First, the good: - Obviously, as a hybrid vehicle, the Highlander gets phenomenal MPG for a 5,000 pound SUV. On average I get roughly 31 mpg in 50/50 city/highway driving. But, when I try to maximize fuel economy (by driving slowly in "Eco Mode" without the A/C on), I can get reach an incredible 35 mpg. - The vehicle is exceptionally comfortable for both driver and passengers. The seats provide a good balance of support and cushion. I opted for the heated and cooled front seats. The cooling system pumps conditioned air through the seat vents, which is a nice benefit during the summer. The heated seats do not work well though...even at the highest setting, I can barely feel any heat. - The battery/engine combo provides quick acceleration. However, there is a noticeable engine lag in pedal response...in other words, when you kick down the accelerator pedal, it takes a second or two before the engine responds. - Toyota apparently put some effort into sound insulation for the Highlander...it's Lexus-like quiet. - This SUV is loaded with automatic stability control features. I've driven it several times in the snow, and even when I purposefully try to fishtail or induce a skid, the system instantly kicks in and stabilizes the vehicle. OK, now the not-so-good: - If you drive the car conservatively and casually, the Highlander is a stable and safe vehicle. However, if you attempt any sort of spirited driving, it generally handles the road like a 1986 Yugo with an elephant tied to the roof. The electric steering provides no feel for the road, the SUV will slop around corners with significant roll, and the front-wheel drive induces severe oversteering if you accelerate aggressively through a corner (in other words, if you step on the gas through a corner, the car will yank hard to the inside). At highway speeds, the brakes are spongy and inconsistent (a typical characteristic of regenerative braking systems). The added weight of the hybrid system (batteries + electric motors) clearly puts a strain on the handling traits of the vehicle. I test drove a non-hybrid highlander, and it handled noticeably better. - The all-wheel drive system is very limited in its effectiveness. The rear wheels are driven by an independent 68 horsepower electric motor which only kicks in when the front wheels begin to slip, and quickly disengages after the front wheels regain traction. In other words, this is essentially a front-wheel drive car most of the time. - For an SUV which costs almost $50,000, the overall quality of the interior is kinda cheap and unrefined. The interior looks and feels almost exactly like a Corolla, when it should more closely resemble a Lexus. Some minor things to mention: - The navigation system, while reliable, is outdated (it's the same system I had in my 2008 4 Runner). - LED headlights are not available. Not a big deal, but you'd think a hybrid would offer LED lights. - As is the case with all CVT transmissions, when you accelerate aggressively, the engine revs like it's about to explode. In sum, the Highlander Hybrid is a phenomenally efficient and comfortable SUV. If you're looking for a safe and reliable family car, and don't care about sporty performance, you'll enjoy this car. But, for the price, you can find more refined SUVs.

Even before I arrived at the dealership, Joshua from the BDC department went above and beyond helping me find cars for my visit. Salesmen Samuel was very friendly and patient and really worked with me on getting my dream car (2018 Jeep Compass Latitude) into my price range. The whole team made my first car buying experience so easy and so enjoyable. Such great people to work with! Thank you!

This car very comfortable and very economic. I love 3 Rows seating because I have big family. I know Toyota is safety and reliable. I recommend Highlander to my friends.

My husband and I were first-time car buyers and after a few sour experiences, we looked around for a trustworthy salesperson and dealership. We're from Madison, WI but made the call down to Continental Honda and got a hold of Dan Aristizabal. Not only was he incredibly kind on the phone, helpful and willing to be flexible with our schedule, he went above and beyond to meet our needs. I asked about the mileage of the truck I wanted to purchase and he ran all the way to the back of the yard to get it for me! He also came in on his day off to make sure all of our credit and finance documents were set to go. Prompt communication, thorough with his information and does a great job of following through with his word. Truly, thank you Dan for your top-notch customer service! If you're looking for a great salesman to work with, look for Dan! Rudy was absolutely amazing too. Very kind, courteous and respectful! Our leasing process was a breeze! It was an overall incredible experience and we can't wait to come back to Continental Honda when we're ready for another car. Definitely sending people your way!

I guess a lot of these cars have Abs problems. It’s a 2600 part. The gas mileage was good. I got 330 miles per talk.

Was a great family car. Just awesome in the snow and very reliable. Loved the interior space and handy features. Good power and great gas mileage

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

This car is a true family car, not a mini van. Love this suv, seats 7. Middle seats are captain seats so 2 different ways to access third row. One of my favorite sub, plus who doesn't love a toyota

This model and year is one of those special cars seemingly offering the best of everything including appearance. Very quiet and excellent performance. Handles wells

You done good! This was my first visit to your new location. I came in without an appointment for just an oil change for my 224K-miles 2002 Camry, suspecting, however, that your multi-point inspection would reveal some other repair needs. (Incidentally, the brief written descriptions of the proposed repairs were extremely helpful.) Boris Kotesky was my service associate, and he did such an oustanding job: reviewing and explaining recommended repairs, estimating time required, costs, etc.--always friendly, knowledgeable, business-like, and professional, and a fine gentleman too. It has taken a few visits to complete the services suggested, including sway bar bushings and links, front brakes, steering rack, and rear struts. So. I became well-acquainted with your waiting area (also took time to visit the new car showroom to see the new Camry and Avalon). I like how you have different types of seating for TV, private computer stations, coffee and snacks, and room to relax and roam. Payment was easy with your capable and friendly checkout lady. sorry I don't know her name.

Great to drive, very nice detailing on inside. 24+ mpg for first 1000 miles. Cons: I dislike the brown interior accent on the black leather; I wish it had apple play; there is already a fault with the navigation system, and the recall has back-ordered parts; navigation interface is clunky and non-intuitive.

After searching for the car we wanted I found they had the new Odyssey I wanted in stock. Other dealers had the car but would not give me a exact price or wanted me to come in first. I called and spoke to Julio who was able to give me the lease payment I was looking over the phone without the hassle of coming in to get the price first. I live over 30 mins away from this dealer and was able to come and purchase the car later that night. Julio was outstanding and made the process easy. He had the car and paperwork ready to go when I walked in 45 minutes before they closed. We didn't have to go through the process of "come in and we can talk price". They truly understand how people purchase cars today. If you are looking for a great deal without the hassle go there. I also highly recommend Julio to work with. Thank you and very happy with process and service

Smooth ride, great gas mileage, pleasure to drive. Love all of the many features. It is definitely fully loaded! Love the safety features, cameras etc. The sound system is also a great plus.

Super Fast responses to all my questions with details. Great commutations. Overall a 5+ star rating. Personal I contacted via -email, Rheizelle Alghaben, Ziko Ghaben where very quick on responding, and also should be include in their listing under "Select up to 10 employees you worked with:"

Ecellent. No regret. Except Toyota Entune is suck I preger Apple car play. Comfort an quiet. Great style Reliabile and save gas. I can keep this car for many years

Kester is wonderful,this is what a professional is supposed to be.

My purchasing criteria were: easy access in-&-out, comfortable to drive and ride in (especially for anticipated long trips), fuel economy, overall reliability (no, Exterior Styling was NOT a priority!). My Highlander-Hybrid continues to meet my expectations!

I have been in the market for a new used vehicle for a few months and did searches on Cars.com for different makes and models during that time. A little over a week ago my search brought up a 2010 Mercury Marnier that was being offered by Simotes Automobiles out of Minooke, Illinois. I sent an email to the dealership through Cars.com on Sunday evening inquiring about the car and first thing Monday morning Terry Rogers responded informing me that it was still available. I was traveling for work that week and Terry and I corresponded several times. He always responded in a timely manner with answer that made sense. When I returned on Friday I drove 122 miles to the dealership to see and test drive the car. This car was in exceptional condition as were all the cars at Simotes. It met all my needs and wants, so I sat down with Terry and General Manager John Ott and we hammered out a deal that was very fair. John and I went through all the paperwork and in no time at all I was on my way home in my new car; smiling the entire 122 miles. Without hesitation I can recommend Simotes Automobiles when looking to purchase a high quality new used car.

Great vehicle for a family and everyday driving. Love the features and it will drive forever. Would definitely highlight my dealer, haha. Green Light Auto Wholesale specializes in EV and hybrid vehicles for the bay area!

We had the good fortune of encountering Simotes via a Cars.com listing. After calling Derek Lee after business hours one night this past week and working through the car listing details (the car had just arrived on the lot), by nine am the following morning Derek and the Simotes team had the cleaned car & paperwork ready for us to contemplate after we covered the three hour drive from Indy. Our confidence in Derek and Simotes to go cross-state to buy a used vehicle was richly rewarded - Derek is a knowledgeable & thoughtful individual. The entire Simotes experience was as good or better than any of our three previous used car purchases. Thanks again! Cheers! Mike

The front service desk personnel (female) was welcoming and quite pleasant. Our sales agent Oliver was attentive, patient and courteous. The finance manager was warm, not stuffy and made the final experience jovial and memorable. Great Team of Folks!

Reliable and economical in comfort. Trust vehicle for all weathers. low maintance costs. Regular gas. Even after 10 years drives like new! you will like it.

The vehicle I purchased didn't have the TPS sensors on it. The supplier that they had didn't have the sensors for my car. On their word I was to take the car to my dealer which is in another state and have them installed and they would cover it. Exotic Motors stood behind their word and did just that , covered the install of the new sensors. Thank You .

SUV on a car chassis offers best of all worlds: smooth ride, V6 engine with econo mode, hauls a ton, tows up to 3500 lbs., immaculate interior, third row if desired. Brand new tires, new brakes last summer and disciplined and routine maintenance. Color is Iced Amethyst Mica; we call her ’Jewel!’

I loved the style of my 2006. purchased a used 2013 and I feel the car is too big but comfortable. I like the older style better. If you want a bigger car you could move up to the 4-runner. Not sure why they changed the size, it was not necessary and I don't like the look as well. However, the ride is comfortable and good mileage for the hybrid