Used Toyota RAV4 for sale near Bensley, VA

The whole sales process went rather well. These event for me are always approached with a lot of anxiety. Getting a good price for the purchase and the trade is hard work. In advance I contacted the dealership and explained what I was looking for. He responded in short fashion with a few options to consider. I choose the one that fit my needs. I went off and got a few estimates on my trade in value. We met the following day and in 20 minutes I had what I wanted. They made some money I got a good number for my trade. All that was left was a good rate from a lender. The finance person in similar fashion got a great rate. She had to try a few lenders but in the end the numbers were good. I got the sense that they were not adversaries but we were working towards a common goal. This is my second purchase from this dealership. That’s something I rarely do. I had started with another dealership and the person wouldn’t commit to any price info unless I came on site. For me that’s wasteful. Ashland sheehy didn’t make come onsite until we had agreed in principle on the selling price. Second time here and another good experience. Ask for “Mikey”. Very helpful.

This is our third Rav4. Love it comfort, handling, mpg. Etc. Handles great in all Driving conditions. Like the comfort package Option and the drone mobile app.

We were super happy with the experience we had at Richmond Ford, in purchasing our new 2024 Expedition.

I just bought this car and am happy with my experience purchasing it! Great place. Can’t go wrong with a Toyota! I’m loving everything about it

Thank you very much Craig for helping me out. You and Tamara are the very best. I understand my car fully well and all the issues that were understanding to me now.

I’ve had this SUV for 1 1/2 years. I love it! Is is fun and easy to drive. It is comfortable and has adequate space for 4 passengers. We sometimes haul 5, but the backseat gets tight for that. Mine is getting approximately 29 mpg on midgrade fuel. Love the pushbutton start, lane keep assist, blind spot monitor, controls on steering wheel, rear hatch open and shut buttons, hands free talk, and huge display screen. Toyota could do better with the door handle touch to lock and unlock. Mine don’t work as well as expected. It also has a very annoying ding to warn when the roads may be icy that we apparently cannot turn off. I gave 4 stars instead of 5 on performance due to acceleration rate. It makes big noise like it’s going somewhere, but doesn’t really accelerate exceptionally well. It also shifts oddly sometimes. I notice it mostly when you slow down, but don’t stop ( think yield sign). It will jerk pretty hard when you accelerate from low speed. Overall it is a great little SUV with many bells and whistles for it’s price point. It feels very safe and reliable.

Bought used in 2018. Car has been incredibly reliable. Besides one brake job, one set of tires, and one battery I have not done anything except oil changes. Not even a taillight.

Sam was very helpful. He listened to me and did not try to sway me to purchase another vehicle like some dealerships do. We got straight to the point and I walked away with the car I wanted.

I purchased this vehicle used from the Dealer The vehicle runs very smooth very economical on fuel Holds its value I recommend this vehicle to everyone

I called Saturday inquiring about a Jeep Grand Cherokee for my daughter. Sydney took my call, and answered all my questions. We drove up Monday from South Boston to test drive, and finally buy the Jeep. Sydney was professional and friendly, Blake was as well, and Robert, who completed the transaction was quick and friendly. Everyone else, even though they didn’t assist us, we’re friendly as well. Restrooms were clean. Would recommend

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.

My second time buying a car at this dealership. Great experience

Great Car! I bought used only 10,000 miles. Lots of room inside, easy to keep clean, and great turning radius - barely use one hand to turn completely around. I see people turning with 2 hands and leaning! Not the Rav - you just guide it. Always starts, low idle, quiet, and everything adjustable. I had another Rav, and I won't change now.

Sheehy Lexus has phenomenal service as always! Kyle and Daniel met all my car needs.

My 2007 RAV4 V6 just died of overheating and a warped block at 420,000 miles. I'm sick over it. One of the best cars I've ever owned.

“Five stars all the way! The Team is amazing. The service was fast, professional, and stress-free. She was very helpful and made everything easy. I couldn’t ask for better service — highly recommend!”Thank You Guys!!

I love my 2013 RAV4. It runs great. I haven’t had any problems with it. The key is to always keep up the maintenance Toyota makes the best cars.

We worked with Lloyd at this location, and he was knowledgeable, and extremely helpful with us in choosing and later purchasing our vehicle. He explained all of the other services (leather upgrade, warranty, gap coverage, etc), and we are please with our purchase. The facilities were in great shape, and I would highly recommend anyone looking to purchase their next car from this location!

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Highly recommend Auto Empire! Great people, Hunter was very helpful and explained everything. Love my new to me car!

I bought my 2011 in 2013. Just turned over 226,000 miles as a Travel Nurse. This the best vehicle I have ever owned. Just purchased a second 2011 with low miles. Keep up the regular maintenance and it will purr.

This car checks nearly all the boxes for a great first car. Mine has seen periods of being absolutely babied and periods of being absolutely thrashed and stays strong through both. This was my first car I've had since I was 15, and now I'm 17 and I still absolutely love this thing. It's probably one of the most practical cars you can buy in the US, the seats fold down, it has plenty of space, and overall tons of quality of life features, and it does all this while being very compact, I've parked next to some of the newer Mini coopers to find out they're about the same size. Great for people who love the outdoors since it comes with 4wd, but even my fwd model can hold its own on the dirt, mine is 150k miles going strong with absolutely ZERO issues. The car is amazingly easy to drive yet not at the sacrifice of fun, as you'll be surprised to see how quick it can move as it shares an engine with a Scion sports coupe. While the interior shows it's age, if you're like me and don't want an ipad as your center console it's quite nice, but even for the time it was rather just on par, as this isn't a luxury vehicle by any means. The stiffness of the suspension will also reflect that as it can be a little bit of a rough ride at times. But despite those issues, this car do about it all and I'm proud to say I will own this car for a whole lot of time to come.

We absolutely love our Rav 4! In fact, we’re planning on buying another one soon! Best vehicle we’ve ever owned except for the dealership we bought it from. We’re definitely buying from another dealership when we buy a new one. This one was used with pretty low miles but the dealership treated us horribly. The radio and entertainment system broke the first week after we bought it and the brakes started squealing. Also the tires they put on were the cheapest tires on the market so it’s not as good in the snow as it could be if it had good tires on it. Otherwise, it’s a phenomenal vehicle. Wouldn’t hesitate to buy one. We absolutely love it!!!

Our family had a wonderful experience. We were contacted by the dealership after we had shown interest in a car. We negotiated the price online. We came in, purchased the vehicle without any drama, problems or surprises. They honored their price quote. Will do business with them again

After having my Kia Soul stolen 2 times, the second time they totaled it, I wanted a good coar with better safety features. I got the Toyota, and I have had no regrets at all. Drives great, gives good gas milage, and performance, Starts right up, and offers the features I want in a car.

GQ and Denise made experience awesome, never felt overwhelmed or put in an awkward position. From initial contact to the finalization of what I thought could only be a dream purchase, I received answers to all questions and felt like I had not only purchased a vehicle but made great friends. They were welcoming, knowledgable, friendly and have adapted and project true customer service. If you want the "REAL DEAL" this is the place to go. Again, GQ and Denise were absolutely the best. Many years ago there was a movie called It's a Wonderful Life with the infamous character "George Bailey", for those of us who know of the movie I must say that if you are afforded the opportunity to purchase anew or used vehicle and you have any worries or concerns go to Hyman because they represent the "Its a wonderful Life" and GQ is definitely the George Bailey. Just a great experience.

I went from a corolla cross le gas model to a rav 4 hybrid le and there is a major difference in the size and road noise. I love the gas mileage in the rav 4 hybrid. The cabin is very quiet in the rav 4 hybrid. I am glad to recommend the rav 4 hybrid over the corolla cross le gas model.

Always great customer service. Prompt and friendly. Jordan and Jenny. Mike the service manager us always a pleasure to work with. Very knowledgeable and willing to help.

Great vehicle. Comfortable ride and easy to use buttons. Spacious and the bird’s eye view as well as the multiple other safety features are invaluable.

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

I've had my 2020 rav4 le for several months & bought it used with 1 owner. Absolutely love it. Only complaint is 2 tiny copper clips fell out of drivers side mirror & now whenever I go to the carwash, the mirror buckles all the way fwd, then all the way backwards. It's a common problem. Other than that, beautiful car inside/out.

Everyone was so nice and professional. Jarrett our salesmen was very knowledgeable. And the finance process was very easy. We drove an hour & half to the dealership and we had no regrets. We got the car we wanted and we love it!

2018 Rav4 was totaled by someone who ran a stop sign. Miss this car every day. Every single airbag went off and me and the other passenger were safe and able to walk away alive. Thankful for this car.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Great personnel, very knowledgeable, courteous and great smiles, very polite everything explained clearly. I had followup calls from both sales people they were great. Happy smiles.

Oil changes cost too much. Other than that and replacing tires and battery which are both costly the car is great. Toyota is by and large a great company. I just wish we could keep costs down