George Jones was the most kindest sweetest salesman I have ever meet. He was very patient with us he took time to get us history on each car we had interest it was a surprise car for our son and George helped us make that surprise a wonderful day ! Thanks again George
Excellent service department in this area. can not beat the managemenr staff both in the office and on the shop floor (advisors).Have been using this dealership for several years and will continue to do so.I would recommend this dealership to anyone that has a need for excellent customer service and nothing less
Had a pleasant experience working with Fred at Serra Toyota of Decatur to purchase a new car. He was patient and paid attention to details to make sure I had all the features I wanted on my new car. I will tell all my friends to see Fred when looking to purchase a car. Thank you again!!
We bought a 4-Runner from Paul this past Saturday, and he was so patient with us! We changed our minds on 3 different vehicles, and not once did he act frustrated or bothered by that. Everyone there is extremely nice and went above and beyond to make sure we got the 4-Runner we loved! Go see Paul de Blanc! I promise, you won't be disappointed!
I bought me a 2017 toyoto camary, from Kayla and she was so
by Beckbeck from DealerRater.com
September 4, 2018
I went on Friday about 530 and I knew they were closing ,at 6.. 2 men went bye us and I heard one say he didn't have time, KAYLA came out and was super nice and i went drove the car and came bAck sat. And I bought it , she was so wonderful and never was pushes, she was great .If everyone was that sweet,she set my radio up and blueooth,I didn't even have to ask, that's service. And she work with me and got my payment where I wonted them ..great personality and love mycar
On July 28, 2018 it was a privilege for me to be able to interact with Mr. Fred Williams.By doing this I was able to drive off the lot with a brand new 2018 Toyota Corolla, I must say that the attention that was paid to me by Mr. Williams was beyond superb. he paid attention any and every detail that encountered and he also was very diligent on matters that were unforeseen. and for this I am very grateful I would highly recommend that anyone who needs reliable safe transportation and any special needs obtaining this to go and sit down and have a talk with him! I would like to thank Mr. Williams, along with Serra Toyota of Decatur and anyone who may be affiliated for their time ,and prompt and courteous service.
My name is christian Cantrell I have been in the market for a used truck so I came in and Austin craft helped me so much he was so friendly and polite really felt like he cared what I wanted and told him and I we were able to talk and work out a great deal
After checking all around for a lightly used Honda or Toyota minivan, I settled on CarMax since they had the ability to transfer several possible cars from nearby stores. I requested a transfer from Birmingham and it arrived earlier than promised. I test drove it, waited a week to make a final decision and made the purchase. The whole transaction was done professionally and without any extra sales pressure or tactics. This is the 2nd car in the last 6 years I've bought from CarMax and I'd certainly shop them again.
I bought a new Escape in Minnesota and the dealer there had screwed up installation of a new wiring harness. I set out for Alabama and had trouble all the way. Woody Anderson's service dept. found the problem, fixed it and were SO SO helpful. I wish I could take it to Alabama for all my service.
I like the accommodations and the person who helped me responded to my questions. The car wash done was needed and was grateful that was done as part of the package.
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