Mike and all the other people I dealt with from the ladies at the service desk to the tech that explained how to handle my concerns were all wonderful. Very polite and had great attitudes. Mike even checked for recalls and had them done as well. And on top of it all offered me a car wash. I couldn’t have asked for a smoother or more pleasant experience. Thank you Mike and all the other wonderful people that handled my services, I appreciate you.
My experience at Casey Kia was simply outstanding. Brandon Thompson was above all the best salesperson you would ever want to work with when buying a car.. I also dealt with the general manager Roberto Dial and Finance person Steve Jernigan. Each of these individuals made me feel like a royal queen. I will definitely return in the future!!!!!! Thank you all for an awesome experience . Lisa P.
I live 80+ miles from this dealership. This is my 3rd LEXUS purchased from this dealership even though I live within 4 miles another LEXUS dealer. All of the information I needed about my new car was furnished to me either by phone or the Internet. The final purchase agreements were made prior to my driving to Newport News. All I had to do was go down to the dealer, sign the necessary paperwork and drive away with my new car. Everything I wanted was ready and waiting for me when I arrived. It doesn't get any easier than that. Mohamad Mayassi, along with other supporting staff members met and kept all promises and commitments made over the phone. They even thought of a number of miscellaneous things that I would want or need that I had forgotten to mention.
the customer service and the service was excellent but I had a coupon for a $59.99 oil change (synthetic oil) and when I paid my bill it was $74.39. When I asked why was I paying almost $15 more the excuse was that my car didn't require synthetic oil but I requested it so the oil change process required an additional fee (I drive a Toyota Yaris). There was no mention of an additional fee until it was time to pay the bill. I don't like being taken advantage of. Also, the service representative was very nice and professional and I know he's just doing his job, but he tried to sell me additional service repairs. I politely declined each recommendation and he would offer another service repair at a lower rate.
Celeste was our sales person and she was competent, helpful and friendly. She patiently worked with us until we decided what car we wanted to buy. The entire process was without any pressure, the business manager who did the paperwork was a pleasure to deal with. He answered all our questions. We had a small problem with the price and that's why we took one star off. But in the end everything worked out fine and Pearson was accomodating with their price. We would buy there again, it's a fine dealership.
I am not good about keeping up with the recommended maintenance schedule. At my last oil change the employee spent a lot of time answering all of my questions about what is involved with my next big service on my vehicle, the time frame involved, and other questions. He was very patient and didn't try to hurry through the answers. Please keep this man for a long time! I like him. (Give him a raise, too. He's worth it.)
I also really enjoy your coffee and peanut butter crackers.
Salesman knew and stood behind their product. They were willing to negotiate to a price that left both parties satisfied. I'm a repeat customer and quite pleased. This also includes repairs and even warranty work.
My husband and I felt very welcomed and appreciated not being high pressured into a sale. Everyone was very warm and accommodating and took time to answer our questions without prejudice! A very nice experience! Thank you!
Very pleasant experience with my daughter at checkered flag today.sales person Robert Cameron was top notch very professional,up front about all details,we were very satisfied with the whole deal.I would highly recommend Robert to anybody looking for a car.
This dealership was perfect for me and my wife to buy our first new car together. Our sales person Robert Cameron was very friendly and showed us all the details we needed to know about getting a new car. Im very satisfied with our experience and highly recommended them to anybody i know.
Me and wife went to Checkered Flag Toyota today and we left the same day with our 2019 Toyota Corolla. We traded in our old car and we got a good offer on it. I would highly recommend our salesman Robert Cameron that helped us out a lot since we were first time new car buyers. Hassle free experience and help us out throughout the whole experience.
Charles Barker has been a God send. From the very first phone call I received from Stino up until I drove off with my new baby, I was kept in the loop about EVERYTHING. I admit I was a challenge with my requirements as well as not the best credit out here BUT Stino prevailed and now I am proudly driving my new Altima. The other staff was also, too, truly amazing. I came in to wrap up the sale with a terrible headache just dealing with the car buying process and the lady at the reception area offered me a snack, water, and Tylenol. The finance gentleman worked his magic and was able to get me a good monthly payment as well as warranty. He also went above to provide whatever he had to get my children to settle down. Football it was and he, or the rest of staff, never showed any frustration with my kids or myself. They even gave them snacks :) To all of you at Charles Barker, Laskin Rd, THANK YOU ! Honestly, if you are in the car buying process LET THIS BE YOUR FIRST AND LAST STOP. They truly treat you wonderfully with no pressure. Just when I started to get discouraged, they got me approved.
Best vehicle purchasing experience that I have had to date. Ray Aiden was extremely helpful and professional as well being very receptive to all the questions my wife I had about the car we purchased. Ray was very informative and there was no sales pressure, so it was very easy to come to a decision on a vehicle and feel good about my choice. I have had only good experiences with CB Toyota and I am looking forward to that continuing in the future.
Once again looking for another car. Ray Aiden had what I was looking for and nice inventory .
Contacted Ray on A Saturday driving the next day also in return on a great deal with my trade in.
Will continue to see Ray again in the future.
by Priscilla and Fred Long from Elizabeth City, N.C.
November 2, 2018
My husband and I came in last Friday looking for this Honda CRV we saw
on CarFax. We met Ray and he took us right to this car without trying to
talk us into a new car. We had dealt with two other dealerships and they
only wanted to sell us a new car. It was an awful experience. We had a
great experience with Ray and the finance department. We definitely will reccomend this dealership and Ray. Thank you Ray for the great experience. We have a great car and are very happy. The Longs
LYNNHAVEN MOTOR COMPANY HAS A CUSTOMER FOR LIFE!!!
by Shannon Todd from Virginia Beach
July 21, 2018
Purchasing a car from Lynnhaven Motor Company was the best auto-buying decision I ever made. From beginning to end, the entire experience was nothing short of amazing. John treated me like family and offered me an amazing price on a used car. Even my extensive research could not find a more competitive price. The entire process was easy, and John went out of his way to provide a warranty to ensure my peace of mind - even though he clearly did not.have to. It is evident that john takes great pride in his family owned and operated business and has built a solid reputation on providing honest and fair prices to all of his customers.
In addition, the car was beautifully detailed; it looked like it had just rolled off the showroom floor!!! I couldn't be happier with the way it looks and how well it runs!
I absolutely recommend Lynnhaven Motor Company for the best possible deal on a used car and unparalleled customer service!! Thank you John and family!!
3 months ago we bought a Kia Forte for our daughter. When our other daughter needed a new vehicle, we didn't even look anywhere else. Great to deal with, good clean cars, good prices. Highly recommend them!
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