The staff was very accommodating and work with me prior to making a 200 mile trip on pricing and trade it. We had some unexpected issues with our vehicle we were trading and they were will to work with us to make the deal happen where other dealerships may have done nothing. The process was more more complicated than I expected but that was more due to the unknown issue with my trade. They were patient and straight forward. I left with a new truck and was very pleased at the end of the day.
We bought a 2018 limited Rav4, sales person Adam, finance Dennis and Derick were a great team to work with. Sales manager and Nikki were there to answer any questions. We really will only buy from St. Charles because of the price and great Customer service. Thank you Tricia
I bought a 2018 toyota tacoma. It was done mostly on line and when I did drive up to St Charles, a hour away from home, everything we discussed was there. Great and honest staff. I would highly recommend.
[this is my 3 used toyota dealership that I bought car from and first one that I could wholeheartedly recommend .our salesman Derek Rhatigan was great help ,there was no atempt to upsale us car was ready and paperwork took less than an hour .this is a place that I will buy all my cars in the future .
We had been looking for options on a lease that was soon to expire. I’ve considered several vehicles and dealers in the local area. St. Charles Toyota has a best price negotiation policy which I have to admit at first was a little different from previous experiences but really came to like the no pressure straightforward way of looking at vehicles and discussing options with them. Everyone I dealt with was friendly, upfront, no pressure, no tactics. Found a great car, great price and front to back really smooth, pleasurable experience! Very happy, would definitely recommend!
We recently purchased an new 2017 Highlander and were very pleased with the overall experience. St Charles Toyota's non commissioned sales staff provided excellent information about the vehicle and the various options. Drew Cordt was especially helpful in this area as well as reviewing all instrument settings after the purchase.
This is our 3rd purchase from St Charles Toyota and would highly recommend them to other buyers.
ok so I take back my last review. I bought my car and it had some problems. I originally jumped the gun on making a bad review. I seen so many bad reviews about them not wanting to help fix problems with cars. but after talking with them they meet me over half way on the cost to fix my exhaust manifolds and catalytic converters. im more than happy now and they made it right. I would recommend them but also please take the cars to a mechanic to make sure everything is what its suppose to be. thanks twins for making this a good experience. Thomas Austin
I was shopping for a Volt for over 3 months. I had trouble finding the one I wanted for the right price until I stopped into MaxWay Motors. The second I walked in I was impressed with how beautiful the dealership was. I was greeted Almost immediately by a smiling face. They had the right car for the right price. Very friendly environment, I did not feel pressured by their very professional sales staff. They even took the time to show me around the Dealership, It was clean, modern, and beautiful. I plan on stopping back next week to buy the volt I have been searching for, for so long now. I am really happy with Maxway Motors. They set a new standard for dealership expectations, and I plan on buying my next car from them as well. 10 out of 10 would recommend this place to anyone searching for a car. My experience was nothing short of excellent.
Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
I’m bringing my car for trade in. They give me very small price. After carmax im going to another diller and buy new car. His give for my car double price like car max and small interest.
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